All Rewards Network Reviews
1-25 of 32 Reviews
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finbar
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Long term satisfied customer
This is an excellent product and company that have never left me down and have worked with me through good and bad times . Always been there to support me no matter what the situation. Top class around
PROSObviously the cash and the ability to plan ahead and use this in the future. After a period you can predict the flow of payments and when you will receive more cadh
CONSThere is really not much wrong they have fixed any issues that they had over the years to be honest
Marco
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Rewards Program
I've been with them for a few years. They have great customer service and the reps are professional and always take care of me.
PROSI have found it is a better quality customer that comes in than other marketing programs with discount diners and better reviews.
CONSThe cost is not a set price. It varies week to week based on how much their members spend.
Reasons for switching to Rewards Network
I didn't like the customers Groupon was sending me.
Sundeep
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2022
Ripoff
Very Bad.
PROSNothing I can think of. It is just a ripoff. You will regret if you go with it.
CONSEverything you can imagine. The top one is there is no transparency.
Jim
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Simple software, easy to use for busy people
Love RN, my reps and their customers! Excellent tool for businesses small and large
PROSConnecting with customers immediately, without any middle people, is crucial. The customer hears directly from me, the owner.
CONSNeeds larger fonts for those of us who wear cheaters to see!!
Diana
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Good program!
I have truly enjoyed working with the staff.
PROSThe monitoring and reporting is very useful in managing my business.
CONSIt took them awhile to get me on board --just couldn't wrap my head around it --but they were diligent and I am so glad they were.
Brooke
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Alfredo's at the Inn Review of Rewards Network
Rewards network has been a great experience so far. Our account manager, [SENSITIVE CONTENT HIDDEN] has been very helpful throughout the process. One of the best features we have seen so far is Zuppler, the online ordering system.
PROSRewards Network has been very easy to use and to integrate into our business. It is great to see how many new clients we are receiving through the network.
CONSWe really haven't come across any cons so far.
Audrey
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product
Rewards Network has been a great company to work with.
PROSThey have the best support staff and are always quick to reply.
CONSWe have not had any issues. I wish they had better report capabilities.
Joby
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great marketing product
Excellent bang for our buck. I have recommended to many other businesses
PROSThis product drives business with larger spending guests
CONSSometimes the reports are a bit tricky to navigate
Bob
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
We really like being apart of Rewards Network
lots of data, love the ability to see where the customers are coming from
CONSoften calls for Password resets. I wish there was an easier way
Gary
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Company!
Long 10 year history with them. Works well for us.
PROSThere when we need them for an influx of capital
CONSEverything’s great. No problems. Good service.
Alvin
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
Good Companh
Great experience for over 10 years!
PROSEasy and turnkey company. Great resource
CONSNeed more customers so we need to increase our marketing
John
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great product
Great!
PROSEasy to navigate and extremely user friendly
CONSI do not have any bad comments about the rewards program
Doreen
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
This is best software on the market!
The software is very friendly user
CONSI really can’t find anything to say. We really love the program.
Jim
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Program
Great tracking and management of customer input
CONSThere are no aspects of the software that I dislike.
Marc
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
TOMATOES
AWESOME.....[SENSITIVE CONTENT HIDDEN] ARE THE BEST
PROSEVERYTHING. IT'S ALL VERY HELPFUL. A GREAT TOOL TO KEEP TRACK OF MY BALANCES AND WHOSE COMING IN AND HOW THEY ARE ENJOYING THEIR EXPERIENCES.
CONSNOTHING. IT'S ALL GOOD. THERE IS NOTHING MORE THAT I CAN OFFER
Jeff
Restaurants, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Rewards Network Review
Excellent. Customer Loyalty. New Business. Helps us focus on if and where we need to make improvements.
PROSEase of access to data. We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.
CONSI have no complaints.We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.
Reason for choosing Rewards Network
We didn’t look at any alternatives.
Munir
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great customer service and teamwork
Easy to use and customer service is great
CONSShould focus more on marketing and greater focus on social media
AMI
Restaurants, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Super Easy to Use
Overall, Rewards Network has been a great vendor to work with. I really appreciate their support and customer service. Everyone is very attentive and willing to help in any way they can.
PROSThis program is really easy to use. Logging in and responding to customer comments is fast and easy. The reporting information is also very detailed and provides a lot of good information.
CONSI would recommend updating the Zuppler website-it feels quite out of date. Updating the menu can be quite hard to learn. Confirming Zuppler orders via email is also an area that could use improvement. The site it redirects us to needs us to login again and the dashboard to review orders is hard to navigate.
Chuck
Food & Beverages, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Rewards Network
Great experience with multiple brands including my current position. Great data and feedback / review opportunity and great team to work with
PROSOverall love the program and great customer service
CONSReally no negatives to speak of so again overall happy
Jan
Restaurants, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Very Satisfied
Information as to best locations to advertise our entitles. Frequency of visits,
PROSThe ability to track the customers by frequency, where they come from, location
CONSi am not unhappy with the software. The reports are easy to read and have the information readily available.
Joe
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Rewards Network
A long standing and successful relationship. [SENSITIVE CONTENT HIDDEN] has been a great partner to work with over the years.
PROSIt drives new and repeat customers to my business
CONSI wish it was free! Haha. In all seriousness it works really well. No complaints.
sanjiv
Food & Beverages, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great CRM tool
Exceelent
PROSEasy to use and effective. It has great tools that can help you generate more business
CONSit can get complicated if you need to provide more details to the staff because some of the details should be kept private
Soma
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Good Loyalty Program
This product brings a good quality client into my restaurant instead of coupon buyers. They have a good back end system that lets me track who comes in and from where. And they seem to have good customer services.
CONSthe fees are based on tax and tip instead of just the cost of the food and drinks.
Reason for choosing Rewards Network
I liked that there is someone on the ground that actually answers when I call and can come in and train my managers on the product VS just a phone number or chat line
Gary
Food & Beverages, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Charleston's review
my rep is like a operating partner
PROSmust for user friendly than the previous
CONSnothing yet. but what i need it for it reduces my search time.
Dennis
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Software Review
Integration was easy. No issues at all.
CONSNothing so far. Everything seems easy and user friendly.