Efficy CRM vs Giftbit

RATING:

4.0

(90)

Efficy CRM has 90 reviews and a rating of 3.98 / 5 stars vs Giftbit which has 44 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (90)
4.5 (44)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 22, 2023
July 19, 2023
Pros/Cons
  • Pros

  • Good value for money and lots of features. Efficy lets you manage your customer relation database extensively.
  • Very well set up (CRM thinking is in the genes of this product and company). Support is quick and good.
  • Cons

  • Efficy is very flexible, it often offers many different ways to receive your goal. This makes it sometimes difficult for users to explain the steps that have to be taken.
  • Sometimes it had error, or page is not updated, or digital signature status has to be refreshed manually.
Read all user reviews
  • Pros

  • The best aspect of this company is the customer service, though.
  • Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
  • Cons

  • This company is a complete scam and their customer service is useless.
  • The Zapier integration is still in beta, so there were some quirks as I was setting it up. Nothing too challenging.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos