Really pleased with the service I get from Dancebiz, they are always on the end of the phone if I need them, and get any issues sorted out quickly and efficiently. Very happy with the Dance Biz software and it really does make my life easier!!

Dancebiz has changed my life! Invoicing at the touch of a button, emailing or texting classes takes no time at all.

I'm happy with it all but apparently I have to fill this in, so I would like to be able to print out a birthday list- I'm sure there's a way to do it, but haven't worked it out yet!

The team are amazing. Very supportive, and understanding. I wouldn't go anywhere else!

Online Class Management System, and the app for parents.

It depends on your individual circumstances!

Dancebiz meant less time spent doing admin jobs. After many years of use and other products coming on to the market it became less user friendly and confusing.

Dancebiz was great for keeping all records in one place. The customer service was always good and quick to respond.

It seemed clunky and everything was in different places and we couldn't see the information we wanted in one place. The integration with Go Cardless seemed to provide more work instead of less. The back end user interface was quite dated and confusing.

Great tools that can be tailored to our needs , excellent prompt support available when needed and very open to feedback .

Great for teacher Office communication & records

Few small features could do with an update or reconfiguration for maximise ease of use

DanceBiz has given us confidence in running the administration and accounting side of a dance school operation. Having information readily available on desktop and mobile devices gives us flexibility to access data. Support is great and the regular software updates where ThinkSmart have listened to users and implemented improvements is outstanding.

The enrolment process, both online and face to face, is very streamlined and flows well from step to step. From creating a customer, enrolling a student, selecting classes and adding a student to the class is easy to follow the sequence. The details required in the data entry boxes are just what we need to manage enrolments. For the teachers the class rolls report is easy to organise as the software does it for you as soon as a student is enrolled into a class. Any changes are easy to do through the edit student function, such as changing from one class to another. At the end of each term, enrolling students into the next term is a breeze as the data rolls over to the next term at the press of a button. The software is value for money and a real time saver on administration, communicating with customers and invoicing. The support through phone support is great and a real bonus are the online tutorials for the software and any update. The Help tab and search function directing you to an online manual is a handy tool.

Nothing about DanceBiz comes to mind as its all good.

We have had an amazing experience with DanceBiz, our admin hours have been massively reduced, we have the ability to send professional communications at our fingertips from any computer. Our business is much more efficient in all ways thanks to DanceBiz. Fees are issued promptly and any changes to enrolments are picked up right away, no more chasing parents at the end of term for a class they picked up and didn't advise us, no longer do these fees fall through the cracks. Dancebiz actually makes us money rather than costing us!

Easy to set up and use, features you didn't even know you needed, takes away hours of admin and elevates the level of professionalism for your business. Allows you to track students much easier and ensure all families are invoiced efficiently. The support offered by Thinksmart is fast, friendly and most of all accurate. They really listen to their customers and implement changes that are important to the industry, they really try to understand our business and our needs. Thank you Thinksmart!

I'd love it to be available to be accessed from any device anywhere but that's not a huge hindrance would just make my life easier.

DanceBiz has allowed us to reduce the time we spend on admin. Invoice generating is fast and the online registration system allows prospective parents to input all of their details straight in to the system. It’s also a great marketing technique as parents can register without having to go through loads of emails or pick up the phone. The customer service team at DanceBiz are brilliant and are always on hand to answer any questions. The software is regularly updated with new and exciting features. The team regularly introduce features that you never thought would help your business, but they do! Every performing arts school should be using this software - it will change the way you run your business.

DanceBiz has totally changed the way the way we administer our school and all for the better! Seamless invoicing, totally integrated parent and student records and a fast and efficient class registering system have made this software an integral part of the school. It has allowed us to focus on what we do best, teaching! The online registration and customer portal is a particular highlight allowing prospective parents to register with us online and current parents to log on to their portal to check their account and update their details.

The only con was that it was a PC based software running through a skin on Mac. However, they have now updated this with a bespoke Mac option. It would be good to see the iOS app have the same full functionality as the Mac and PC app.

The main benefit for our franchisees is timesaving and efficiency, having a one stop tool that can do so many admin tasks for them. From our Head Office point of view, it is so easy to roll out to our new franchisees, ideal for us to train in house with the Thinksmart team on hand to support, assist and deliver training where necessary.

The system is so easy to navigate and understand, simple yet comprehensive enough to allow the user to run their business effectively through it. It is a fantastic tool used by all our franchisees throughout our network and has been a Godsend to them in terms of time saved on administration. The online booking platform and the links with Go Cardless mean that payments can be taken quickly and easily with everything linked and automated, the time saved on taking and chasing payments is amazing. The support provided by the Thinksmart team is fantastic and we couldn't ask for more, they are informative, friendly and 100 % efficient.

I have no negatives, there are features that we can see would improve the system for us as we grow, however the Thinksmart team are always willing to look at ways of introducing new functions where possible. I also have great confidence in the team doing all they could to rectify any negatives which may arise.

I really like Dancebiz. It has changed the way work in my business and cuts admin time down dramatically. The staff and teachers find it simple to use and the customer portal option for parents proves invaluable for our customers. The customer service has always been spot on and it's excellent value for money!

The phone app is really useful and easy for teachers to download. Setting access levels for each teacher is a useful tool and easy to do. When teachers leave it's easy to take them off being able to use the app and system preventing them from having access to data for GDPR purposes. The system is also GDPR compliant so makes life less stressful knowing that we are also complaint.

It can sometimes take a while to get to grips with how to use elements of it. An example of this for us has been the customer portal element. Sometimes customers struggle with it, but we solved that by providing them with a 'how to' video on our youtube channel. They have also recently made some changes on the portal which have made it a little easier.

I have been using Dancebiz for seven years now to run the administrative side of our company's drama classes. We run 50-60 classes per week for more than 700 students in two cities. The team at Dancebiz give excellent and fast support, and respond to the needs of clients by updating the software regularly. In particular, we value the ability to take online registrations, automatically send out invoices, integration with our financial software (Xero) and have teachers use the app on their phone to mark rolls or contact parents in an emergency. Occasionally I have looked for other products (with so many students our monthly contract is quite expensive), but I have not been able to find any other software that is so comprehensive and ticks so many of our boxes.

- The ability for teachers to mark rolls electronically in class - Integration with financial software - Excellent customer support - Bulk emailing of invoices and other communication with students - Comprehensive functionality

- Statistics section is not very useful - Price quickly grows as you do - Online portal could be designed better

Very helpful and friendly team right from my first phone call to inquire about the service so many years ago. Nothing is ever a problem and it has the feeling that every customer matters and you're not juts another dance teacher on their system.

This software save soooo much time, this is what is best. Invoices take a matter of minutes when they used to take me hours, registers are a few clicks at the computer and you can easily produces them for staff. I also like how easy it is to contact parents of just certain classes if you need to cancel or juts inform them of something.

I really can't think of anything. Maybe the only thing is you can email customers via the app on your phone or tablet but you can still text them if it is urgent.

Brilliant customer support, and stable, effective software that lifts a huge amount of time off my shoulders.

Having this software has made a huge difference, as the admin hours were starting to pile up. It is like having an assistant of my own. It is well worth scheduling a training session, as often there is so much more functionality than you would at first realise.

Occasionally some of the functions are not overly clear, ie the name might not tally with the terminology I would use, and occasionally the route to a function is not always clear, but once assisted, I think it is great.

DanceBiz is easy to use, and it makes daily admin tasks much easier and quicker E.g. sending out bulk emails to customers where you can select them in bulk rather than individually selecting them, making it a much quicker process. It's also great for enrolling new students into classes really quickly, and sending out bulk invoices at the stat of a new term, again saving lots of time.

It occasionally crashes on me but this could be my computer rather than dancebiz.

The staff are excellent and help is never far away. The constant updates and options it offers is fantastic, now if could deal with parents too that would be the icing on the cake !!!

It's so easy to use, and has made my school admin so much easier. I know there is probably more it can do that I haven't ventured into yet, but it does what I need it to.

I wish there was a way of working out what each teacher's revenue for the classes they teach, as it would make my tax calculations a lot easier !