It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse reason as each location requires a different set of information. I'm setting up another slightly unrelated business too and this software would be perfect for that business as well.

The ease of use - it's really simple, even if you're not the most technical, it's certainly something for everyone and every business. From reporting, generating invoices and taking payments to keeping my customer database clean, this system does it all.

Hard to say really - I've not found any fault with it so far. It's improved on a regular basis and it's functionality improved a lot so if you ever find something you're not too happy with, within a few days, it's been updated.

I really like the product but as a not tech savvy person I find it very complicated and would love some sort of instruction manual! I can never find the solution in the help section so I contact customer support. The support staff are amazing and so helpful! I feel there are a lot of services in the software that I am unaware of which may be able to assist me but I don't know how to find out about them.

It has cut my admin hours down so much. Everything is all in one place. This invoicing and registers have really helped my business

Complicated to use, not many instructions so I need to contact customer support if I am unsure of anything, there are much cheaper options out there that do the same thing.

Dancebiz meant less time spent doing admin jobs. After many years of use and other products coming on to the market it became less user friendly and confusing.

Dancebiz was great for keeping all records in one place. The customer service was always good and quick to respond.

It seemed clunky and everything was in different places and we couldn't see the information we wanted in one place. The integration with Go Cardless seemed to provide more work instead of less. The back end user interface was quite dated and confusing.

We use it on a daily basis and it is useful for a dance school owner to keep all the student's details online. Invoicing works but its takes a while to get used to as it never seems to do exactly what we need. We get there though in the end.

We mainly use this software for registration of students & customers, to take registers and to create invoices. It integrates with Xero which was one of the main features we were looking for

its tricky to find the student if you don't know the customers name ( often different from the child's name) andto get to a particular class you need to click through quite a few options

The team are amazing. Very supportive, and understanding. I wouldn't go anywhere else!

Online Class Management System, and the app for parents.

It depends on your individual circumstances!

Great tools that can be tailored to our needs , excellent prompt support available when needed and very open to feedback .

Great for teacher Office communication & records

Few small features could do with an update or reconfiguration for maximise ease of use

We have had an amazing experience with DanceBiz, our admin hours have been massively reduced, we have the ability to send professional communications at our fingertips from any computer. Our business is much more efficient in all ways thanks to DanceBiz. Fees are issued promptly and any changes to enrolments are picked up right away, no more chasing parents at the end of term for a class they picked up and didn't advise us, no longer do these fees fall through the cracks. Dancebiz actually makes us money rather than costing us!

Easy to set up and use, features you didn't even know you needed, takes away hours of admin and elevates the level of professionalism for your business. Allows you to track students much easier and ensure all families are invoiced efficiently. The support offered by Thinksmart is fast, friendly and most of all accurate. They really listen to their customers and implement changes that are important to the industry, they really try to understand our business and our needs. Thank you Thinksmart!

I'd love it to be available to be accessed from any device anywhere but that's not a huge hindrance would just make my life easier.

DanceBiz has given us confidence in running the administration and accounting side of a dance school operation. Having information readily available on desktop and mobile devices gives us flexibility to access data. Support is great and the regular software updates where ThinkSmart have listened to users and implemented improvements is outstanding.

The enrolment process, both online and face to face, is very streamlined and flows well from step to step. From creating a customer, enrolling a student, selecting classes and adding a student to the class is easy to follow the sequence. The details required in the data entry boxes are just what we need to manage enrolments. For the teachers the class rolls report is easy to organise as the software does it for you as soon as a student is enrolled into a class. Any changes are easy to do through the edit student function, such as changing from one class to another. At the end of each term, enrolling students into the next term is a breeze as the data rolls over to the next term at the press of a button. The software is value for money and a real time saver on administration, communicating with customers and invoicing. The support through phone support is great and a real bonus are the online tutorials for the software and any update. The Help tab and search function directing you to an online manual is a handy tool.

Nothing about DanceBiz comes to mind as its all good.

I really like Dancebiz. It has changed the way work in my business and cuts admin time down dramatically. The staff and teachers find it simple to use and the customer portal option for parents proves invaluable for our customers. The customer service has always been spot on and it's excellent value for money!

The phone app is really useful and easy for teachers to download. Setting access levels for each teacher is a useful tool and easy to do. When teachers leave it's easy to take them off being able to use the app and system preventing them from having access to data for GDPR purposes. The system is also GDPR compliant so makes life less stressful knowing that we are also complaint.

It can sometimes take a while to get to grips with how to use elements of it. An example of this for us has been the customer portal element. Sometimes customers struggle with it, but we solved that by providing them with a 'how to' video on our youtube channel. They have also recently made some changes on the portal which have made it a little easier.

Really pleased with the service I get from Dancebiz, they are always on the end of the phone if I need them, and get any issues sorted out quickly and efficiently. Very happy with the Dance Biz software and it really does make my life easier!!

Dancebiz has changed my life! Invoicing at the touch of a button, emailing or texting classes takes no time at all.

I'm happy with it all but apparently I have to fill this in, so I would like to be able to print out a birthday list- I'm sure there's a way to do it, but haven't worked it out yet!

I only have positive things to say about DanceBiz. If I require any help at all the response is immediate and the staff are extremely knowledgeable of their product and can answer my queries straight away.

The invoicing facility allows me to fully track and monitor payments. The class schedule allows me see at a glance members of the class and is easy to enrol or remove students from classes. I also love the recital planner. All in all this software has allowed me to claim back so precious time. My teachers also love the app, where parent data can be kept safe but yet they have it to hand. I can also keep track of attendances of their classes too.

I would like to print a weekly timetable for each venue and teacher for notice boards that doesn't have number of students etc on.

Overall this is a great product and Dancebiz listen to the needs of clients in the industry and continue to improve the product to suit the industry

Best customer service with technical problems. Easy to use and always updating and improving the product.

Statement printing and the reporting function is limited. Statements for clients are particularly difficult for clients to follow as payments are applied to invoices and amounts paid do not appear on statements. Ad on are extra $

Brilliant customer support, and stable, effective software that lifts a huge amount of time off my shoulders.

Having this software has made a huge difference, as the admin hours were starting to pile up. It is like having an assistant of my own. It is well worth scheduling a training session, as often there is so much more functionality than you would at first realise.

Occasionally some of the functions are not overly clear, ie the name might not tally with the terminology I would use, and occasionally the route to a function is not always clear, but once assisted, I think it is great.

DanceBiz is easy to use, and it makes daily admin tasks much easier and quicker E.g. sending out bulk emails to customers where you can select them in bulk rather than individually selecting them, making it a much quicker process. It's also great for enrolling new students into classes really quickly, and sending out bulk invoices at the stat of a new term, again saving lots of time.

It occasionally crashes on me but this could be my computer rather than dancebiz.

The staff are excellent and help is never far away. The constant updates and options it offers is fantastic, now if could deal with parents too that would be the icing on the cake !!!

It's so easy to use, and has made my school admin so much easier. I know there is probably more it can do that I haven't ventured into yet, but it does what I need it to.

I wish there was a way of working out what each teacher's revenue for the classes they teach, as it would make my tax calculations a lot easier !

Specifically during the Coronavirus situation, Thinksmart have really pulled out all the stops to help their customers. From setting up business survival webinars, to quickly implementing useful software updates to providing 100+% efforts on phone/email customer support.

Fairly deep functionality, customer support very good and reliable

Training materials fairly random and not easy to locate. Integration with CRM software is currently absent although Thinksmart are working on it.

We use Dancebiz to manage our customer database, our timetable of classes, attendance history and staff hours as well. It is a good tool to manage our business

Integration with other software packages like Xero. The customer support team are excellent.

Still requires a large amount of manual data entry. Opportunity for further automation. Software still needs better and more flexible reporting.

The sync to Xero application is very difficult. I work at two schools, and both are having huge difficulties with this aspect of Dancebiz. The administrative side of student records, and concert timetabling are excellent.

Ease of use in most cases. All of the staff can use the functions they need, often with no instruction.

Some of the online applications are difficult to comprehend and implement.

On the while we couldn’t be without DanceBiz, it’s great software and easy to use. Get it and enjoy a far more simple business life.

The software is user friendly. Accessible across all platforms, all historic data is on hand.This is arguably the best feature, class management along with invoicing - plan the term and get paid on what’s owed for doing so.

The inability to access a student and simply look up all class history (multi classes for the week).

It is specific to dance schools. Further, once we worked with the ThinkSmart team, they bespoked the programme to our franchisees wants and needs.

Nothing! Reason being, the support and development team are always available to improve the product as per your feedback and suggestions.

Increased productivity.

Quick and easy to invoice customers, and produce registers. I like that we can eaily email by class, or by branch.

Having to "de- select" the half term week on every class each term. That we cannot sync to the Sage Financial Package

Dancebiz is easy to use and has lots of features that make running a busy dance studio easier. I particularly like the Event planner. This makes planning your concert a lot easier and it shows any possible problems before they occur. I would definitely recommend Dancebiz to any studio owner.

There really isn't anything I don't like about Dancebiz.

Amazing! Love the whole set up and the support team are absolutely fantastic - they respond so quickly to any question you have or book you in for a call to go through any problems or learning how to use a certain feature. I cannot recommend highly enough.

The whole process was so easy to set up with the help of the amazing customer service team. Easy to use and navigate.

Nothing - I like the whole system and now cannot imagine how I managed without it.

I love the ease it gives me when creating invoices. It saves me so much administrative time to focus on the creative side of my business.

I would love to be able to email from the phone app!