I believe that for such features like amoCRM, its price is very democratic - we have it paid off for one successful deal. That it is another definite plus.

With amoCRM, we have created a single employee database with contacts and personal data. This helps us quickly contact the right person, and not look for his contacts in the notebook.

We are pleased that we have used the product and reviewed it intensively before using it on our clients. We love every feature that is available.

I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for.

There is no usual environment for working with mail, there are failures and delays in the delivery of notifications and messages.

A very convenient application, which after installation helped save our managers a lot of nerves, and management - money.

Thirdly, the technical support service does not work well, employees are in no hurry to solve problems, but redirect them to each other, which takes a lot of time and effort.

Most of the most common integrations are missing. There is currently no mobile app.

I really like the capabilities of the platform.

When use the service this company it's really very perfect use and all data system very agood.

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

I liked to use amoCRM because of its ease of management and outwardly attractive design.

Great features and nice customer service at a fair price.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired.

Does a great job of moving the customer along in a sequence of events towards a sale. Has great integration with the MS Products and more.

An equally important factor in the choice in favor of amoCRM is its price.

In reviewing other CRM tools, this basic level was easy to use.

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them.

It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Their support service is terrible: it does not solve problems, it does not help at all. The service is unstable: it often slows down.

Integration with multiple chat platforms is huge, if you communicate through customers through these channels this is the greatest service for you.

On some Android-powered smartphones, the scroll bar disappears. I do not know why this happens, but on iOS there is no such problem.

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals.

Very good for small businesses. Very easy to use and it is not as expensive as some of the other CRMs out there.

The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM.

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

I finally have the needed tool to give my customer service as I desired.

Thanks to her, it is convenient for me to communicate with other employees and have access to various documents of our company.

The application, to improve the workflow integrates with other applications like the Zapier, Zendesk and Google applications etc.

Price is phenomenal, super easy to use, up and using within minutes of purchase, ... this is a CRM that makes our company money.

Perhaps the only advantage of the system is that it is quite simple to master and you can quickly configure and get started.

I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like.

Easily compare turnovers. See who has stopped buying a particular part no, and see who is buying something new.

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

Ease of use and navigation, ability to customise and a perfect support team.

They also don't have to rely on standard out of the box reports that can be limited in scope.

There is also a superb level of output for the sales force to use to be better account managers and category champions.

A great product with an excellent, dynamic and knowledgeable support team.

Getting reports out to our field is easy and painless. We use subscriptions constantly, and that has made many employee's lives easier.

Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.

I also occasionally print a report that displays in a weird format with regards to column headings and column widths.

I utilize data analysis in Phocas daily and help create dashboards for our branches. It is easily navigated and improves our data tracking and transaction searching.

With a couple of clicks you can analyze you sales data and then quickly change views to look at the data in a completely different way. It very robust in all the options you have.

However that's really our problem rather than theirs.

Phocas is very easy to use, very intuitive and provides excellent business information. It is relatively inexpensive per user and at times, worth its weight in gold.

It's very intuitive and easy to use. It has a nice clean and modern look and feel.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague.

Phocas have been an amazing help with streamlining our business processes.

The best part of Phocas is the ease of use. They really make it easy and intuitive to find the information you are looking for.

Also the ability to present customers purchasing data to them via matrix reports  and charts is very impressive.

Great staff , great system I have nothing but praise for Phocas.

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

It takes a little bit of setup but most of that was just trying to decide what data we wanted to get to. Other than that no real problems.

I would say it is a positive experience helps me track what sale are most profitable. I would 100% recommend it to anyone looking to grow sales.

The system is great to use and easy , I like the fact I can customize reports and dashboards to suit my business.

US Dollar

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbots with the code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Sales managers love Kommo for in-depth analytics, reporting, and automation capabilities


Lead generation is simple with Kommo’s easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. It’s a messenger-based sales solution for entrepreneurs, small and medium businesses.


With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. In-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with the mobile app available both on iOS and Android.


The setup process is made as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. Our clients are offered free onboarding and setup assistance, as well as multichannel support during business hours.



LongDescription

Engagement Tracking

Cataloging/Categorization

Call Transfer

Forecasting

Business Card/Badge Scanning

Personalization

Internal Chat Integration

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

SMS Messaging

Progress Tracking

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

SSL Security

IVR/Voice Recognition

Calendar/Reminder System

Relationship Tracking

Voice Mail

Project Management

Auto-Dialer

Lead Distribution

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Call Recording

Interactive Content

Team Assignments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Sales Trend Analysis

Call Center Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Email Tracking

Call List Management

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Email Distribution

Contact Management

Sales Approval

Self Service Data Preparation

XML/RSS

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Data Dictionary Management

Sales Reports

Multi-Channel Data Collection

On-Demand Communications

Performance Metrics

Routing

Historical Reporting

Territory Management

Channel Management

Dynamic Modeling

Membership Management

Shared Contacts

Call Reporting

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Real-Time Notifications

Forms Management

Workflow Management

Email Management

Source Tracking

Website Integration

Event Triggered Actions

Visual Analytics

Field Sales Management

14-day free trial, no credit card required.

Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month

Plans are billed annually.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kommo

In Person

Live Online

Webinars

Documentation

Videos

Phocas is a team of passionate professionals who are committed to helping people feel good about their data. Our software brings together organizations’ most useful data from an ERP and other business systems and presents it in a way that makes it easy to analyze by anyone. Building dashboards is straightforward but what sets Phocas apart is its ad-hoc analysis capabilities. Unlike other BI tools, Phocas makes it easy for the user to decide how much detail to see and in what format. 

From day one with Phocas, users get tracking and reporting on essential KPIs and metrics that are specific to role and industry. But users can also customize to meet the unique reporting needs of their business.

Phocas lets users explore their data, following their train of thought to find answers to their questions, unrestricted by canned reports and drill paths.



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