--- title: "Apify Custom Web Scraping & RPA Solutions Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Apify Custom Web Scraping & RPA Solutions. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Apify Custom Web Scraping & RPA Solutions is a good fit for you!" source_url: "https://www.softwareadvice.com/data-extraction/apify-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Data Extraction Software](https://www.softwareadvice.com/data-extraction/) / [Apify Custom Web Scraping & RPA Solutions](https://www.softwareadvice.com/data-extraction/apify-profile/) / Apify Custom Web Scraping & RPA Solutions Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/data-extraction/apify-profile/) Reviews [Alternatives](https://www.softwareadvice.com/data-extraction/apify-profile/alternatives/) # Apify Custom Web Scraping & RPA Solutions User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 629 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 539 reviews (86%) - 4 stars: 84 reviews (13%) - 3 stars: 5 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It’s a reliable platform that makes large‑scale data collection and automation much easier than managing custom scripts or infrastructure. Once workflows are set up, they run consistently in the background and save a significant amount of manual effort. - Apify solved a real gap for me at Pin Wei — capturing external customer sentiment and competitor data that my internal iPOS pipeline couldn't see — and feeding it into one weekly reporting view in Looker Studio. - It makes web scraping and automation easier, offers many ready-to-use Actors, and saves a lot of development time. Once you get familiar with the platform, it is quite flexible and useful for handling data collection tasks. ### Most mentioned cons - The automated system repeatedly rejected valid documents and did not provide enough information about why they were being rejected, making troubleshooting difficult. - Also, when something fails—like a scraper breaking due to website changes or blocking—it’s not always immediately clear from the logs what exactly went wrong, so debugging can take longer than expected. - Fragile Layout Updates: Scrapers break immediately when Instagram updates its platform, causing temporary downtime. ## Apify Custom Web Scraping & RPA Solutions customer reviews Showing reviews 1-25 of 629 (page 1). ### Streamlined Job Search with Claude—After a Few Setup Tweaks - Overall rating: 5/5 - Reviewer: Ronald F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: a free trial · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Apify expedites my job search. #### Ratings breakdown - Ease of use: 5/5 #### Pros Apify expedites my job search. I like that it lets me integrate Claude AI into my job search, especially for search and ranking. Once I set everything correctly, the job search worked as expected. The setup was easy, and I’m very impressed with Apify even though I’m not a developer. #### Cons I did not find any issue besides the first time I set it up, when some jobs were missed. Once I set everything correctly, the job search worked as expected. --- ### Essential infrastructure for web automation and feeding clean data into LLM pipelines. - Overall rating: 5/5 - Reviewer: Caspar a. - Industry: Writing and Editing - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Apify solves the hardest parts of web scraping—proxy rotation, anti-bot bypass, browser fingerprinting, and containerized scheduling—out of the box. Rather than managing headless Puppeteer/Playwright clusters on custom infrastructure, Apify provides a stable, serverless execution environment with structured dataset storage. The slight deduction comes from compute unit cost spikes that can occur if a scraper encounters an unexpected infinite loop or recursive redirect chain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Apify Store allows you to skip writing scrapers from scratch for major platforms (Google Maps, e-commerce, social feeds) and jump straight to data consumption. #### Cons Maintenance: While official Apify-maintained Actors are reliably updated, third-party community Actors occasionally break when target websites modify their DOM or class names, requiring you to fork or write custom logic. --- ### Public data on autopilot, without the scary bills - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I use the self-serve Apify platform, not the custom service, as the data layer for lead systems I build on n8n. The best example is a daily lead radar for my brother’s sapphire business. It reads Instagram hashtag feeds every morning, pulls the profiles of jewellers who look like buyers, and sends him the five best leads. I built and tested the whole thing on one saved run, so development cost almost nothing. A few rough edges, but I’d recommend it to anyone automating with public data. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Hooking it into my n8n workflows was easy. One HTTP call and the data comes straight back, so there’s no waiting around for a run to finish. I can put a spending cap on every run, so a mistake on my end can’t blow through the budget, and that’s a big deal when I’m building for small businesses. The Instagram actors I use for lead generation have been reliable, and paying per result keeps it cheap. Reading 30 full profiles cost me about eight cents. #### Cons Free-tier datasets disappear after about a week, and I nearly lost my test data before I figured that out. Some actors also have their own run limits on top of your account limits, and it took me a while to work out why a run got refused. And once something runs every day, you outgrow the free tier faster than you’d think, so price it out early. --- ### Reliable scraping platform we build our product on - Overall rating: 5/5 - Reviewer: Esat B. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We've been using Apify in our own projects, including our ad-automation platform, and we're very satisfied. The scrapers we need run reliably, the data comes back clean, and integration through the API took only a few days. It has become a core part of our stack and saved us months of development work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Large library of ready-made actors that work out of the box. We use Google Maps, website content, ad library and X scrapers, and they return clean, structured data without proxy or blocking headaches. Clear API, good documentation, and the ability to cap spending per run. The Starter plan is fairly priced for a small team. #### Cons Pricing differs a lot between actors (pay-per-event, per result, compute units), so estimating the monthly cost takes some effort. A few actors have minimum charge limits that can cause rejected runs if you set a lower budget. The free plan is too restricted for production use. --- ### Reliable TikTok data without building our own scrapers - Overall rating: 5/5 - Reviewer: jean-paul a. - Industry: Computer Software - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Apify handles all the TikTok data for my startup, an AI product for social media. It lets us get profiles, videos and creator data at scale without building our own scrapers, which saves a lot of engineering time and lets me focus on the product itself. Overall a great experience. (Disclosure: Apify offered a $20 gift card for leaving a review.) #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Apify's ready-made TikTok scrapers plug straight into our backend through a clean API and return structured data, so we never had to build or maintain scrapers ourselves. It has been one of the most dependable parts of our stack, and the pay-as-you-go Starter plan fits a solo founder who only wants to pay for what he uses. #### Cons Big TikTok scraping runs can take a while to finish, and credits go fast once you scale up research. Clearer cost estimates before starting a run would make budgeting easier. --- ### Saves hours of manual data collection - Overall rating: 5/5 - Reviewer: Žanek N. - Industry: Market Research - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I run a small video agency and use Apify to collect public data from Instagram, so I can find the right accounts and Reels for outreach. It saves me hours of manual work every week. Disclosure: I received a reward from Apify for writing this review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ready-made scrapers (Actors) that work without coding, clear pricing per result and a quick setup. The results go straight into my own tools, and it connects well with Claude through the MCP server. #### Cons Costs can grow with large runs, so I always set a limit on each run first. It also took me a little time to learn which Actor fits which task best. --- ### Reliable scraping for content research and lead lists - Overall rating: 5/5 - Reviewer: Jack R. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Great overall. I make content about startups, AI and tech and run an AI consultancy, and Apify handles both my content research (Instagram and X data) and my lead lists. Very little I'd change apart from pricing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I use Apify multiple times a week. The ready-made actors for Instagram and X let me pull posts, profiles and engagement data in minutes without building or maintaining my own scrapers. I also use it to build lead lists, which saves hours of manual research. It's reliable enough that it's part of my regular workflow. #### Cons Pricing is the main downside. It adds up when you run a lot of jobs each week, and it's not always easy to know upfront what a run will cost. Clearer cost estimates before running an actor would help. --- ### SCRAPER DES DONNEES REELS EN TOUTE CONFIANCE - Overall rating: 4/5 - Reviewer: Hassimiou D. - Industry: Consumer Goods - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered j ‘ai voulu bâtir un workflow N8N capable de scraper, catégoriser et analyser les avis clients pour mieux concevoir des offres .En essayant Apify j 'ai obtenu une tres bonne satisfaction #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros j ‘ai voulu bâtir un workflow N8N capable de scraper, catégoriser et analyser les avis clients pour mieux concevoir des offres . Un élément central dans ce dispositif est Apify qui me permet en un temps record de collecter à la source les avis réels sur Amazon . Il me donne une tres bonne satisfaction.Vivement recommandé #### Cons L’inconvénient est qu’Apify ne permet de collecter qu’un maximum de 100 avis par concurrent. Cela peut limiter la possibilité d’obtenir un échantillon réellement représentatif d’une niche de marché --- ### Apify is the best marketplace for data extraction - Overall rating: 5/5 - Reviewer: Ion B. - Industry: Computer Software - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. I just find an actor I need on their marketplace, run it, export my data and that is it, in just a few minutes. Or I easily integrate it in the API #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of using the platform. Very friendly UX and UI. Also the API is easy to integrate and the docs are very well done. #### Cons It's a bit pricy. The packages also have way to much distance from each other. For example if I get the cheapest plan at 19$, but I consume on average 40$ of usage, I have to upgrade to a 200$ plan which is way to much. --- ### Turned app-store research into a repeatable weekly workflow - Overall rating: 5/5 - Reviewer: Lokesh S. - Industry: Internet - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We use Apify for competitive app tracking, review sentiment analysis, and keyword research. It replaced ad-hoc manual collection with a weekly dataset that covers more competitors, and the whole team can run the actors without engineering help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Apify gave us a repeatable way to collect Android and iOS app details and app reviews. The actors are ready to run, the inputs are simple, and the output is clean JSON or CSV that drops straight into our analysis. Scheduling means the data is waiting for us every Monday instead of someone spending a day copying listings and reviews by hand. Keyword Explorer is a useful bonus for our ASO work. #### Cons Pay-as-you-go pricing is fair for occasional runs but can add up when we scrape large review volumes. Custom scraping still has a learning curve. --- ### Co-Founder and COO - Overall rating: 5/5 - Reviewed: November 2026 - Industry: E-Learning - Company size: Self-Employed Using Apify within Claude has streamlined the job search process, eliminating the need for manual listing collection. Despite its efficiency, users still need to manually check results due to issues with LinkedIn's filtering. Full review available after login on Software Advice --- ### Founder & CEO at carbazar.lviv.ua - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 2-10 employees The reviewer highlights that Apify transformed their content selection process, allowing the SMM team to quickly identify viral topics. They recommend setting a monthly spend limit early on to manage prepaid usage effectively, as costs can accumulate faster than anticipated. Full review available after login on Software Advice --- ### seo analyst - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Human Resources - Company size: Self-Employed The reviewer finds Apify to be a highly efficient tool for web scraping and data collection in their projects. They noted that while the product is mostly good, there is potential for improvement in the user interface and experience. Full review available after login on Software Advice --- ### Marketing Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Health, Wellness and Fitness - Company size: 2-10 employees The reviewer appreciates how Apify automates data collection, providing valuable market insights that inform better business decisions. Despite its benefits, the reviewer notes that the AI's rapid depletion can be a limitation during the selection process. Full review available after login on Software Advice --- ### FOT - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 11-50 employees The reviewer appreciates Apify's ability to scrape data from various sites, including Instagram and Reddit, using a single application. Yet, they find the actor discovery process cumbersome, often relying on AI to make selections. Full review available after login on Software Advice --- ### Great for selling scrapers, blind spot on customer runs - Overall rating: 4/5 - Reviewer: Ivan S. - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I publish eleven scrapers in the Apify Store and sell them from there. The platform covers residential proxies, a real browser inside the container, scheduling and metered billing, so I never rented a server or wrote payment code. What it does not cover is visibility into what happens on the customer side. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Proxies belong to the platform, and I pin or rotate the exit IP per session instead of buying them separately. Build tags let me push a beta version and compare it against the live one before customers ever reach it. Billing counts dataset items for me, so a run that finds nothing costs the customer nothing. #### Cons I cannot open the logs of runs my customers start, only aggregate counts, so their failures are hard to reproduce. The daily automated test marks healthy Actors as under maintenance when the default input is heavy. Revenue figures live in the web console alone, with no API to pull them. --- ### The best way to automate your business - Overall rating: 5/5 - Reviewer: Eric G. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using Apify for scraping and data extraction for a while now, and it has become a core part of my automation workflows. The Actor Store saves a huge amount of time: there's almost always a ready-made Actor for what I need, and building my own is straightforward when there isn't. The n8n integration and the API are clean and reliable, and exporting datasets is hassle-free. Pay-as-you-go pricing is fair for small projects and scales well. One area for improvement: some third-party Actors are poorly maintained, so it's worth checking them before relying on them. Overall, highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huge Actor Store with ready-made scrapers for almost any site, so you rarely start from scratch. Clean, well-documented API and native n8n integration that make it easy to plug into automated workflows. Reliable runs, easy dataset exports (JSON, CSV, Excel) and pay-as-you-go pricing that works for small projects and scales as you grow. #### Cons Quality of third-party Actors varies, and some are poorly maintained or break when target sites change. Costs can add up quickly on high-volume scraping if you don't monitor usage. Building custom Actors requires some coding knowledge, so it's less accessible for non-technical users. --- ### Definitely works and it's worthy - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Generally, I was super well-assisted and the system worked 99% of the time, I have experienced only one outage with the SERP Proxy service in more than 12 months using. Considering the difficulty of scraping google I understand that this is very acceptable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The proxy feature works very good and the dashboard allows me to watch exactly how I'm spending my money. The marketplace is also very interesting although I haven't used it. #### Cons The proxy service doesn't allow me to choose the country for the requests, so the websites that have IP-related restricted access doesn't work with the Apify service. --- ### A practical platform for collecting public web data for research - Overall rating: 5/5 - Reviewer: Faustino G. - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been very positive. I use Apify as part of my research workflow to collect publicly available data from multiple online sources. It has significantly reduced the time I spend preparing datasets and allows me to focus more on data analysis and interpretation. I especially appreciate the flexibility of the platform and the ability to integrate the collected data with other analytical tools that I use regularly in my research. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I mainly use Apify for academic research on socio-environmental issues and digital public debates. What I like most is the large collection of Actors available for different websites and social media platforms. Instead of developing a scraper for every project, I can usually find an existing Actor, configure it, and obtain structured datasets in a relatively short time. Another advantage is that the exported data integrate well with the rest of my workflow, including Python for data processing, Gephi for network analysis, QGIS for spatial analysis, and ATLAS.ti for qualitative analysis. #### Cons Some Actors have excellent documentation, while others require more experimentation before obtaining the expected results. As the platform continues to grow, I think it would be helpful to have more standardized documentation and better indicators showing which Actors are actively maintained. It also takes some time to understand the pricing model when you are a new user. --- ### Apify, MCP, and LLM together are a real game changer. - Overall rating: 5/5 - Reviewer: Avenca D. - Industry: Design - Company size: Self-Employed - Product usage: a free trial · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It took me some time to get used to, but I always found it very confusing. Eventually, I switched to other services like BrightData. However, with MCP + Antigravity, everything became easier and more powerful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It just works. The range of actors, speed and quality of outputs is impressive. MCP makes everything easier and more practical, from testing to deployment. #### Cons At first, the dashboard can feel a bit confusing, there are so many options and actors that it's hard to know which one to choose. --- ### Seamless scraping that plugs right into my workflow - Overall rating: 5/5 - Reviewer: Gerald V. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Very efficient and thorough with its scraping abilities. Apify handles complex extraction tasks reliably, and paired with Claude for processing the data afterward, it's become a core part of my workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Integrating Apify with Claude has been seamless — scraped data flows straight into my workflow without any extra reformatting, so I can run tasks in parallel and get to results much faster. It's streamlined how I work overall, cutting out a lot of steps I used to handle manually. #### Cons The user interface could be a bit more intuitive — a few workflows take longer to navigate than they should, and some streamlining there would go a long way. --- ### MCP in Cursor actually runs my Actors - Overall rating: 5/5 - Reviewer: Viktor K. - Industry: Computer Software - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The Store plus cloud runtime in one place. I can ship a packaged Actor with inputs, datasets, proxies, and billing, list it publicly, and price it pay-per-event instead of building my own SaaS. The other piece I use daily is MCP: I pin my Actors in Cursor, and the agent can start real runs and read bounded output instead of inventing scrape code. Local Playwright/Crawlee development still maps cleanly to apify push, so what I test locally is what buyers run in the cloud. That combination — distribution, rerunnable cloud jobs, and agent-callable tools — is what I could not get from a script on my laptop or from n8n/Make alone. #### Cons Debugging cloud runs that work locally but return empty datasets. Logs, proxy settings, the request queue, and dataset preview live in different Console screens, so a failed run still means a lot of tab-hopping before you know whether it was proxy, timeout, or extraction. MCP setup does not travel well across tools. I repeat OAuth and server config in Cursor, Claude, and Codex. Narrow Actor pins help, but it feels like setup tax every time I switch IDE. --- ### You can generate cheap lead! - Overall rating: 5/5 - Reviewer: Salih t. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I really like Apify for generating lead that are cheap, cost effective, and establishing proof of concept. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use and cost effective. Also, there are a lot of options to use like scraping, researching, content. #### Cons i did not the UX experience. I think they could make the dashboard better and the refund process could improve --- ### Smooth App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I was refered by a friend. when I started, I tried the starter package then connected it to Clude via api. the rest is history. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Api access, fast customer support, granular filters, multiple variables to pull from, cheap actors, quality leads, Easy to use, #### Cons Nothing so far. I've been using it for close to 2 years now. so far so good. I have nothing to complain about. --- ### Great MCP Server Connectivity and a Wide Variety of Actors in the Apify Store - Overall rating: 5/5 - Reviewer: Tohin M. - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Keeping the UI aside, i find the other features really helpful as a general user and a developer too #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The job scrapping actors are the best that i have used and i find this actors really accurate and helpfull along with the growing community of apify. #### Cons The cluttered UI often makes me irritated to find a feature in hurry as the UI has many buttons to click to find a small simple feature ---