About Parseur

Parseur is a cloud-based email parser solution that helps businesses of all sizes extract text from emails. The platform automates entire data entry workflow, extract text from documents, email and attachments to virtually send to any database or application. Parseur highlights the text to be captured by creating a new template from sample document.

Parseur can handle various layouts automatically, extract additional metadata, normalize parsed data, extract data from documents in alphabets such as Japanese, Hebrew, Thai and more. The platform also provides a built-in library to parse emails automatically from services in real estate, Google Alerts, food delivery and ride sharing.

Parseur provides export strategies allowin...


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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of Parseur

Average User Ratings

Overall

4.9 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

February 2021

Brett from CameraStuff

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

If you need to extract data from emails and documents, look no further...

Great!

Pros

It is reliable - it just works. It is initiative and the learning curve was not super steep. It is flexible - It has been able to handle all of the tasks I've thrown at it. It is clever - it is obvious that a lot of thought has gone into this service - it ticks all of the boxes. When I can't figure something out, the support staff are very responsive and helpful. It is an integral part of our automation toolset, and is saving time and money.

Cons

Now that's a hard question - nothing comes to mind.

Reasons for Switching to Parseur

I was struggling to make some things work and the support folk, though responsive and friendly, were not able to offer me a solution.

October 2019

Phil from Marketing & Advertising

Company Size: 1 employee

Industry: Business Supplies and Equipment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Get the task done right, first time...

Having thousands of email orders requiring parsing, unknowingly having slight variation in layouts which causes issues with parsing software, Parseur was able to quickly process the majority then keep me up to date with others that required template variations. Having tried other parsing software prior to this where these apps only indicated failed emails that couldn't be parsed at the end of a run with no further help, making it an expensive subscription, time-consuming and frustrating ordeal. Parseur was the answer from the start and I wish I had discovered it initially. The guys that run the live support desk are the founders and programmers. Their feedback has always been prompt, accurate, concise and offered alternative solutions and ways around the support request. They understand customer support and value their customers. What is nice is that they follow up with the solved issue personally at a later date to see how it has worked out, which is a really nice touch. As far as I am concerned, they provide the template for any application customer support line. Great work guys.

Pros

The simple layout of the app with logical steps and instructions. But the most valuable feature is the ability for the app to advise on which emails have failed to be processed, call them out and allow for new templates to be created solving the issue. This is such a time-saving feature that also takes away the frustration when bulk emails are expected to pass but don't due to some minor layout discrepancy that has not been picked up when initially reviewed manually.

Cons

The only very minor point is the lack of instructions on all of the features and functionality past the standard logical use. If like me, you see more potential uses for the app once the basic setup has been completed, there is a lack of explanation of the other advanced checkboxes and required function code examples, etc. The support is excellent so not a problem but it would be nice for an in-depth helpdesk where the difference in timezone feedback is an issue.

Reasons for Switching to Parseur

Parserr software functionality was poor and the support, even though was offered, was nonexistent. After weeks of self trialing and errors trying to solve the parsing issues with their support only answering 1 of every 5 support requests and followups (and then that was only partly addressed), I gave up and researched Parseur.

April 2020

Stanislas from PropriLib

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Very good tools for automation

Pros

Very good to improve your customer relationship management ! PropriLib integrate it with Pipedrive and it's very useful !

Cons

It's not so easy to use at the beginning.

May 2021

Angelo from Grafische Cursussen

Company Size: 2-10 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great for automation of mail-processing

Helpfull and professional.

Pros

Parseur is a professional tool with lots of tweak-possibilities. In our case we have mails with not so straightforward logic in the order of fields. But with great help of them, it does the job perfectly,.

Cons

For difficult cases help of an expert is probably needed, but they provide this help.

January 2020

Annie from PennyMac

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Great tool

I have been able to have a view of a very active group email box that i had never been able to see before, without a lot of manual manipulation.

Pros

I like that you can normalize data from all different kinds of formatting and different automated emails and you can easily export all parsed material in a multitude of methods.

Cons

I would like to see more documentation on how to use the advanced features

Reasons for Choosing Parseur

I tried all three and Parseur fit my needs the best.

Reasons for Switching to Parseur

Zapier actually suggested your product, said yours was much more robust than their parsing engine.