Supermetrics vs Fivetran

RATING:

4.4

(102)

Supermetrics has 102 reviews and a rating of 4.36 / 5 stars vs Fivetran which has 238 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (102)
5.0 (238)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
7.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
October 25, 2023
October 16, 2022
Pros/Cons
  • Pros

  • Supermetrics is extremely helpful with data compilation and visualization for our clients.
  • I also love how I can pull in cost as it helps keep us on the ball with our budget.
  • Cons

  • I have tried to get started with Supermetrics for 28 days now, and this is by far the worst experience I have ever had with a software provider.
  • So far no one has reached out to me. Also some integrations don't work.
Read all user reviews
  • Pros

  • The downtime has been minimal and appears to be getting better as they improve the product. Fivetran is also great value in terms of the service provided and overall cost.
  • Fivetran is an amazing tool for data warehousing and is really straight forward to setup. We were able to get it implemented in just a few hours of work.
  • Cons

  • Most of the time I just assume that there is something wrong with the service Fivetran is trying to pull from but there isn't much detail on it/ estimates on when a delayed connection might catch up.
  • Nothing, just to write something here, we would say that we missed the integration to the Huawei store.
Read all user reviews
Pricing Range
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$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos