And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.

The pricing model (MTUs) when you have a lot of anonymous users can be a problem.

Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.

Certain resolutions to bad data were a challenge to make work.

Great, it helps a lot in collecting customer's information.

The ability to insert third-party snippets on our site through Segment. The pricing structure of charging by usage rather than by seat, making it easy to increase adoption across the org.

It's great if you want to track very basic behaviors like button clicks or form submissions.

Segment is a great CDP that helps you collect, clean, and control your customer data.

Segment is great - great support & documentation. It's very reliable, covering all your third-party integrations.

The ability to easily connect disparate sources of customer data. The ease of adding sources and destinations with or without native integration with Segment.

I can't extract the list of events in order to review them offline (in order to manage which to keep and which to disable).

Good experience overall. A great out of the box and flexible solution.

Not all connections are intuitive and the UI makes it hard to find payload information and logs.

It provides full detailed documentation and a few ready SDK that helps a lot of dev to quickly implement this tool inside the platform.

Overall experience has been quite frustrating so far. Hopefully this will change as it looks like this tool has great capabilities.

Segment is a wonderful tool for us due to its intuitive interface, extensive documentation, and ability to debug events.

Easy to setup, great customer support, excellent choice of services, simply amazing.

Custom integration or customization is really hard to do, third parties implementation sometimes lack some essential feature that would become a hard blocker during the integration.

Thus far, I've been able to get the exact data I need, and for that I am grateful to have Segment.

This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Also the Segment interface is well designed and easy to navigate. The settings for your Destinations are all clear and laid out, so you can make changes effortlessly.

Ease of use and great software for marketing analytics.

Easy to use and has great customer service and support.

Segment has some of the strongest and most useful lists of integrations for any SaaS product.

Somethimes it is hard to debug or know what is happening if something goes wrong.

The great debugger web-based tool. The tool to create audiences to group users by some properties or events.

Hundreds of integrations (and, with the recent Zapier integration, millions of possible combinations). Easy to understand pricing.

I love the simplicity and functionality of Segment.

3rd party integration is very good , ease of use and whole ecosystem.

The product can be integrated with Office 365 and it's easily customizable (company logo, authentication, etc.).

It's been amazing so far, I'm really satisfied with the platform together with the service.

Using Onetrust has been a good experience. The technical support is ok.

It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks.

One Trust is a very safe and reliable platform to store and regulate GDPR information.

The most I like about OneTrust is how efficient the work has become as soon as we started using it. All manual work is gone and everything done under one hood.

The Awareness Training capabilities, the Assessment Automation (PIA, DPIA automation) and the Data Mapping functions are very useful.

It is a hard work to integrate Onetrust with other systems and it is also difficult to perform tasks such as cookies scanning and the translations of the tenent is not automatic.

Great platform to store and communicate GDPR regulations in the company.

Implementation was too difficult when we decided to add automated CCPA form and had to switch to another vendor.

It is working, but I have size issue that need to be solved.

US Dollar

Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easily view customer behavioral data across multiple channels and standardize data points using a shared data dictionary. With over 300 pre-built integrations, Segment can integrate with multiple systems to connect and unify customer data for product analytics, A/B testing, marketing, and more. 

LongDescription

Engagement Tracking

Personalization

Website Personalization

Master Data Management

Experience Management

Customer Segmentation

GDPR Compliance

Projections

Customer Database

Recommendations

Account Based Marketing

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

Information Governance

Data Quality Control

Data Security

Multi-Domain

Data Connectors

Data Discovery

Behavioral Targeting

Data Integration

Contextual Targeting

Process Management

Data Governance

Match & Merge

Campaign Personalization

Data Profiling

Reporting/Analytics

Customer Profiles

Data Masking

Relationship Mapping

Target Account Identification

Data Migration

Data Analysis Tools

Forecasting

Website Analytics

ETL - Extract Transfer Load

Multi-Channel Data Collection

Click Tracking

Campaign Management

In-Database Processing

Data Subject Requests (DSR/DSAR)

Security Breach Monitoring

Consent Management

Sensitive Data Identification

PIA/DPIA

Identity Verification

Data Mapping

Compliance Management

Campaign Tracking

Performance Metrics

Free Plan: 
Includes 1,000 visitors/mo
2 Sources
300+ Integrations

Team Plan:
Starts at $120/mo 
10,000 visitors/mo
Unlimited Sources
300+ Integrations
Includes 1 Data Warehouse destination

Business Plan:
Customer Pricing
Custom Volume
Single View of the Customer
Data Governance
Advanced Roles & permissions
Historical replay

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Segment

Documentation

OneTrust is a whistleblowing solution designed to help HR, ethics and legal teams manage code of conduct and compliance programs on a unified interface. The platform allows informants to anonymously report unethical or illegal incidents via a telephone hotline.


Managers can assign cases across teams and automate investigational tasks related to cases in a centralized dashboard. OneTrust enables administrators to manage information security, third-party risk exchange, consent, data governance and more across the organization. Additionally, teams can conduct awareness training, monitor key productivity indicators (KPIs) and generate reports to streamline regulatory requirements.


OneTrust offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Asana, BambooHR, HubSpot, Mailchimp, Cisco Secure and more. Pricing is based on monthly and annual subscriptions and support is extended via phone, email, FAQs, knowledge base and other online measures. 



Case Management

Offboarding

Exceptions Management

Operational Risk Management

Access Controls/Permissions

HIPAA Compliant

Legal Risk Management

Policy Management

ISO Compliance

Transaction History

Risk Assessment

Collaboration Tools

Automated Routing

Risk Management

Process/Workflow Automation

Self Service Portal

Risk Reporting

Audit Trail

Internal Controls Management

Reputational Risk Management

Risk Scoring

Controls Audit

Vendor Payment

Activity Dashboard

Alerts/Notifications

Predictive Analytics

IT Risk Management

Response Management

Incident Reporting

Dashboard

Multi-Language

Audit Management

Customizable Branding

Compliance Tracking

Anonymous Feedback

Vendor Master Data Management

Incident Management

Archiving & Retention

Third-Party Integrations

Onboarding

OSHA Compliance

Vendor Risk Management

OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. Pricing starts at:
Consent Rate Optimization: $30/mo
Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited)
Privacy Requests/DSAR: $165/mo
Targeted Data Discovery - 5 Systems: $275/mo
Data Mapping: $165/mo
DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited)

Contact OneTrust for further pricing details.

Segment vs OneTrust

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