Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.

No one falls through the cracks. There simply aren't any cracks to fall through.

Intuitiveness of the system. Whenever we had any complications because of our initial lack of.

It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.

Working with Creatio’s team has been a pleasant and rewarding experience.

If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.

The customer service is fantastic and always willing to help. Nataly from bpmOnline at times went above and beyond her duties to help out.

Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone.

Ease of customization and management even for non-developers.

Great interface, absolutely user-friendly and rich functionality for very reasonable price. Customer success management is another great thing about bpm'online.

We’re still making internal decisions on naming conventions and numerous details which is stalling the process.

We were able to customize and adjust it based on our specific needs and goals for our client. The business process platform is a huge advantage.

Bpm’online will not only help automate processes but also organize them – it is a win, win situation.

As a bpm’online partner, I can now provide my customer with sophisticated tools to manage all sales.

We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.

Never seen a more complete platform then the bpm'online platform. It looks good, feels good, easy to use, more than complete and value for money.

I would recommend this CRM to everyone, the support team is impressive.

Completely satisfied and loyal to Creatio solutions.

Bpm'online Studio - Great tool to improve process implementation and easy to use.

The system has advanced tools to not only manage but also to constantly improve customer relationship. The system’s agility and scalability are some of the greatest benefits to us.

The system is easy to configure, build processes with and make changes as companies grow and change.

All leading to the ability to accelerate business transformation.

Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.

Is ease to use in terms of access our emails, calls, notifications and also client communications.

Now we are fully satisfied with the system and its functionality.

Even though there are so many different CRMs on the market, it's still hard to find what you really need for your business.

The system’s combination of out-of-the-box solutions and easy-to-use configuration tools enabled us to take our customer service operations to the next level.

Very easy to use and integrate teams on working them.

Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.

Bpm online is a hidden gem. From when I first discovered bpm'online I have always liked the modern and simple user interface and reporting features.

You have to be aware of the changes that you make from the beginning or it would be difficult to go back.

Generous selection of Accounting Connectors, Add-ons and Software Solutions. We have not had to go outside of the bpm’online software in search of such applications.

Creatio - great product - really flexible - great customer service.

The system is reliable, looks good, easy to use and rarely do we have any issues. When we do Creatio are fast to act with their great & friendly people.

Customer service was great and the team dedication to find suitable solution was beyond reproach.

Ease of use and the ability to quickly move from contact to contact.

Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.

I like software that is versatile, and this one seems specifically built for telemarketers.

Very good, not give them and excellent since there is always room for improvements.

Amazing outbound phone dialer at a very affordable price. This software product is a snap to learn.

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails.

It tracks The Who what and when all I have to do is focus on giving my best when I get a live caller.

It has been great using PhoneBurner as it has helped at going through thousands of potential customers really effectively and efficiently, and filter based on a host of variables.

Phone burner integrates seamlessly with our Salesforce and Jungo software allowing us to access all of our leads in a highly efficient manner.

PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.

This software allows you to have the most effective communication with your client in a matter of seconds.

We love that the software is constantly evolving for the better, and that the technical support is always responsive and willing to help.

The time saved helps me get on to more calls and more opportunity.

The benefits of the software are endless especially with the ability to integrate with other sales software.

Limitations on sort options are a pain to work around, but workable.

The only issue I have is I always get a no contacts selected error. All I have to do is log back in to sales-force and continue from there.

Not to mention, I'm getting 20-30 follow ups per person per day. It's a little early to tell, but just one conversion from a single day would pay for the software for a year.

After vetting many options, we chose PhoneBurner because it was robust and the best value for the money. We're still in our first week and we've already increased our KPIs.

The support team not only helped me ably, they were always cheerful and pleasant to deal with.

Ease f functions...Has CRM and email platform built-in.

Saves my team so much time, always get a response from their customer care team within minutes. Hands down best Customer Service of any platform I have used.

The software is not simply another tech product but, cost effective without sacrificing the quality of the product.

Ease of use included updates usually have excellent features enhancing it's use.

I learned that I'll probably use them after they institute inbound calling.

Easy to use, customer service, adapts to our needs.

Everything from the free trial, to the ease of using it, to the customer service was excellent.

I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up.

You pay for problems NOT happening. You pay for not having to fix issues.

I like the ability to upload lists, and call through the list very quickly. Ability to drop emails/voicemails to the contacts without rerecording/retyping.

US Dollar

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. 

- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. 

- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.  

- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.

- Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.

Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.  

About Creatio: 
The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem.

With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. 


Millions of workflows are launched on Creatio platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group, and many others.

LongDescription

Engagement Tracking

A/B Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Social Marketing

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Contract/License Management

Marketing Calendar

Single Sign On

Calendar/Reminder System

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Lead Generation

Email Templates

Email Distribution

Contact Management

XML/RSS

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Territory Management

Channel Management

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Lead Segmentation

Real-Time Notifications

Customizable CTAs

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Field Sales Management

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Data Visualization

Reminders

Website Visitor Tracking

Sales Automation

Customizable Templates

Calendar Sync

Conversion Tracking

Lead Nurturing

Inbox Management

Interaction Tracking

Web Forms

Multi-Language

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Lead Qualification

CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Creatio CRM

In Person

Live Online

Webinars

Documentation

Videos

PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.

The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. 

Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.

PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.

The solution is available on a monthly subscription basis and provides customer support via phone and email.

Real Time Analytics

Call Duration

For Democrats

Call Volume

Content Delivery

Pre-recorded Messages

Call Transfer

For Republicans

User Management

Inbound Reporting

Meeting Management

Performance Management

SMS Messaging

Real-Time Monitoring

Task Scheduling

Automatic Call Distribution

Voice Mail

Auto-Dialer

Free Trial - no credit card required. Get unlimited dialing from $126/month paid annually. Sales leaders get an exclusive set of features to manage and monitor reps and scale growth. A non-dialing admin seat is free.

Creatio CRM vs PhoneBurner

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