The customer service is fantastic & Chaser has made a huge difference in getting cash in quickly.

Since setting up Chaser, we have saved money and no longer required a Credit Controller.

Overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

Is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients. Increases the amount and time to collection.

Overall really pleased and has saved me a lot of time and very cost effective.

I love Chaser's one-click integration with 3rd party apps.

It is super easy to use and can be set up in a matter of minutes.

Chaser is easy to use and has saved us many hours. The interface is very clear and intuitive.

Awesome Software that helps on communicating with customers about outstanding invoices.

The system does exactly what it says on the tin and is brilliant. Thank you for helping me to maintain healthy cashflow while I am on holiday.

Just simply effortless - really do love this software. Really good piece of software and definitely worth the money.

The only downside is clients email me to respond and the email address is the chaser one which confuses them.

Easy set up and integration with our accounting software, easy to tailor to suit our requirements and it gets great results.

Easy to use, effective and value for money. Great Xero integration and peace of mind.

We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are.

Much better understanding of credit control and the benefits of intelligent automation.

Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

The team has always been very friendly and supportive whenever i needed their advices in setting up the system. Also they are always open to suggestions to improve the software according to my needs.

Easy to submit information for the collections team, quick and informative updates from the team too.

Very user friendly and it can be fully personalised.

Chaser is a nifty tool that allows us to automate our simple billing tasks which is a huge financial and time benefit for my firm.

It does exactly what it promises and their customer service is second to none.

Really easy to understand, set up and implement. It has revolutionalized our credit control and saved us money.

Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times.

I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use.

Fantastic programme with great customer support. The team at Chaser are always ready to listen to suggestions or improvements too.

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Reliable, easy to use software with a lot of great features to help credit control.

Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Lack of intuitiveness, bugs, and overall garbage platform.

The ability to have dialer that we can punch in any number to dial.

Frontspin suffers from the same issues as of SalesForce, but has less integrations.

Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.

New business phone & email outreach automation & organization capabilities.

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

My team's number of connects with prospects have increased almost 3 times compared to the old solution used. We will never go back to the old solutions.

Front spin is user friendly. It really requires no training to teach someone how to use.

Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

You are able to track opened emails, but you can only view the last 30 so its a waste if you do a drip campaign.

Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up.

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Super easy way to log all progress and activities. You can send one off emails, list emails, record calls, log activity.

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.

I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform.

I  don't like that you can't schedule emails to go out in the future. The reporting is also lacking.

US Dollar

Accounts receivable automation software and credit control services.


Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).


Chaser users:
- Get invoices paid 54+ days sooner
- Reduce your DSO by 75%
- Save 15+ hours per week on accounts receivable tasks
- Maintain great customer relationships


Why use Chaser?


Automate without losing the human touch


- Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding


Increase your chances of getting paid with multi-channel chasing


- Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.
- Personalise every reminder automatically, with data such as customer names, amount owed and due dates


Make it easier for customers to pay


- Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system
- Offer multiple payment options to suit your customers’ needs in one location
- Reduce time on payment admin, as all documentation and details are available to customers in their portal


Get invoices paid faster


- Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+
- Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase.


Optimize your receivables approach


- Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients
- Schedule as many payment reminders as you require, at intervals you choose
- Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays
- Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period


Keep track of all chasing activity in one place


- Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app
- View a consolidated communication history for every invoice and every customer in your CRM
- Reconcile with your accounting system automatically, so you never chase a paid invoice
- Include notes from phone calls, set reminders, and assign follow up tasks to your teammates

LongDescription

Real Time Analytics

Multiple Payment Options

User Management

Electronic Payments

Customizable Reports

Activity Tracking

Collection Agencies

Bank Reconciliation

Financial Management

Invoice Management

Risk Assessment

Cash Flow Management

Aging Tracking

In-House Collections

Template Management

Data Import/Export

Email Templates

Self Service Portal

Contact Management

Multi-Currency

Online Payments

Real Time Data

Historical Reporting

ACH Payment Processing

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Reminders

Customer Statements

Automated Scheduling

Customizable Templates

Cash Management

Billing & Invoicing

Accounting Integration

Payment Plans

Real Time Reporting

Commission Management

Contact Database

Credit Reporting

Account Reconciliation

Monitoring

Client Management

Receivables Ledger

Third-Party Integrations

Multiple User Accounts

Partial Payments

Search/Filter

Forecasting

Recurring/Subscription Billing

Credit Card Processing

Auto-Dialer

Call Recording

Transaction Management

Multi-Channel Communication

Workflow Management

Invoice Processing

Business Process Automation

Automated Notices

Task Management

Callback Scheduling

Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

For the rest of the world, Chaser's pricing in USD is as follows:

BASIC plan: $40 per month
STANDARD plan: $95 per month
ENTERPRISE plan: $325 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Chaser

Live Online

Webinars

Documentation

Videos

FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.


FrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes.


With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.


Support is available via phone and through an online knowledge base.






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