Interact vs Trello

RATING:

4.6

(39)

Interact has 39 reviews and a rating of 4.64 / 5 stars vs Trello which has 33976 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (39)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
7.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
2.5 / 5
Last Review Written
August 2, 2023
March 19, 2020
Pros/Cons
  • Pros

  • Once you get to know the software, it's fairly easy to work in and manage. We were recently assigned a new customer success manager and that made a huge difference in our engagement and success.
  • It has been built with the end user in mind. Lots of fantastic functionality and good team making constant improvements.
  • Cons

  • I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced.
  • Forms are difficult to use and not as user friendly as the rest of the site. The holiday planner add on didn't work for part time employees which was frustrating.
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  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos