Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!

Ability to customize data input so that we can extract and parse to use in forecasting and planning

Pros

Without a doubt the best feature of this software is the attention we got from the actual employees of the company, including some actual source code enhancements, that would never have happened at a big software company. We new that we needed to move from QuickBooks and could not afford some of the bigger players in the market, so we took a leap of faith based on what we saw as potential from BizAutomation. As with all software implementation - our move was not without some pain, but we truly appreciate the willingness of the company to take the time to listen to our needs and make improvements and modifications based on our business practice. We believe that Biz is the right system to provide the organization, information and access of information we need for our company to continue to grow

Cons

The company is small and does not offer 24/7 customer support - but that said, they are very accessible and willing to do what is necessary even in "off-hours"

Impressive Software That's Actually Affordable for Small Businesses

Very impressed with their product and their service!

Pros

I looked at and demoed several other systems from larger, maybe more well known software companies. Although BizAutomation may be a smaller software company in comparison of size, they certainly were every bit as capable in delivering the same features based on the demos they gave us. I was very impressed in terms of what they could provide us vs the larger software vendors. I’m sure those companies offer some features that BizAutomation, but BizAutomation offered features that the competition couldn't. BizAutomation met every need we asked of it for a significantly smaller cost, and the customer service is second to none. Very impressed with their product and their service!

Cons

I don’t really have anything negative to say. If I were being nitpicky, I might would say that we had some performance slowness one day for a few hours, but those were resolved quickly and we never had another instance of that. I asked and was told that this is something they monitor and when hardware gets saturated they upgrade which makes sense.

Perfect Solution for an SMB. Has the right features and functions with the right price!

You get a very strong and modern true cloud ERP solution for a fraction of the cost of NetSuite, Acumatica, SAP Business One or Sage

Pros

The user interface is nice and modern, coupled with a customizable dashboard. Strong accounting, solid inventory control, great E-commerce and decent CRM. This solution hits the sweet spot for SMBs. Either they are outgrowing their current Quickbooks integrated with multiple other software solutions to get something similar to an ERP or those businesses have a ERP and that ERP is way too much for where they are at. The price is really high, and have more functions and features than they need. BizAutomation is perfect for those that are caught in between!

Cons

It is a young software and has not matured yet, so in time these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that will be integrated, chances are it has not been done. Expect customization (not nearly as costly as you think). Reporting is not their strong suit and have been told they are working on an upgrade. Not for businesses that have subsidiaries, although that too is being added.

Over-The-Top Customer Service

My overall experience with BizAutomation was professional. I always felt we were working in concert for the same outcome positive outcome. BizAutomation works to partner for the long run and open to improving and building their existing product to accommodate new and existing clients.

Pros

Two of the most appealing aspects of working with BizAutomation is the versatility and adaptation of the product to a specific business. Second, Carl, the founder, offers over the top customer service. BizAutomation goes the extra mile of a perspective customer doing its due diligence. He is looking to partner and offer the best product so that everyone can grow and be successful.

Cons

BizAutomation works to partner for the long run and open to improving and building their existing product to accommodate new and existing clients.

Enjoyed BizAutomation in 2019

We used BizAutomation for the Calendar year 2019 before we downsized. [SENSITIVE CONTENT HIDDEN] was great to work with and was really helpful in giving us access to our records even after we downsized to a smaller system.

Pros

BizAutomation was easy to learn and use for our business. I do the bookkeeping and it was a good system.

Cons

Nothing I can think of--Our business had to downsize again so we went with Quickbooks.