Business Systems Integrators vs Epicor for Distribution

RATING:

4.2

(48)

Business Systems Integrators has 48 reviews and a rating of 4.15 / 5 stars vs Epicor for Distribution which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (48)
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Ease-of-Use
4 / 5
Epicor for Distribution
Value for Money
4.5 / 5
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Customer Support
3.5 / 5
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Functionality
4 / 5
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Last Review Written
November 30, 2017
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Pros/Cons
  • Pros

  • Like how it helps keep us organized with all the customer orders coming into our company everyday.
  • Easy to customize for each customer which is very important for meeting customer requirements.
  • Cons

  • Improvements can be made on customer service side of this product. Very slow in response when issues arise which is frustrating.
  • If your customers make any changes to their template and do not notify you beforehand all trading documents will fail. The templates must match.
Read all user reviews
  • Pros

  • The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
  • Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
  • Cons

  • If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
  • Out of the box it is weak without a strong development team because it integrates poorly initially.
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Pricing Range
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Product Demo
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Advisor Recommendations

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14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos