Certdox

RATING:

5.0

(6)
Overview

About Certdox

Certdox is a cloud-based software that makes document storage and control compliance audits data reporting easy. Businesses can also scan or upload new ones and automatically convert images into searchable PDFs using OCR technology. Key features of audit management, quality control, traceability, compliance management and more. It also integrates with third-party applications like Salesforce, Microsoft Office 365 and more.

Certdox Pricing

Free trial: 

Not Available

Free version: 

Not Available

Certdox Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Certdox

6 Reviews

User Profile

Darren

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Certdox Food Safety Software

We could not be happier with this system. It had made our jobs easier, freed up additional time for other projects and made going though out 3rd party audits a breeze.

PROS

The system is extremely easy to set up and use. We were able to implement the software and up and running quickly. It is easy to make any changes or alterations. It makes our job so much easier and less stressful.

CONS

Integration with our accounting and purchasing software would be nice (we do not use an ERP system and this would tie everything together nicely).

Guadalupe

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The All in One Software

Overall Certdox has made the management and keeping of documents a lot easier. Making us more productive in every area.

PROS

I love how this software is very easy to use for all personnel involved. Also, love how we can give access to certain people s that there is no confusion of others making changes to an areas they do not manage. Also, the safe keeping of documents and the easy retrieval of them.

CONS

There is nothing to dislike about tis software! Best software in the industry!

Reason for choosing Certdox

Certdox was recommended to us exactly when the company was thinking of being certified. It was extremely helpful to build the system from the ground up and think of every logistic as we put the whole system. With great consultations and changed according to our needs.

Margarita

Food Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

A must have!

In a few words: it has made my job easier! Having the ability to perform all duties with just an ipad or phone is great help when you are on the move (which is the case for any practitioner) and being able to get anything related to your food safety program with such ease is priceless.

PROS

Certdox allows for a company to have everything related to food safety and quality control in one place. We went from having everything on paper, which translated to twenty binders and countless manual entry hours, to being able to perform and have all of our inspections, data storage, task lists, training records, etc at the click of a button and available in any device with internet access.This system allows for any audit to be seamless and this is of great importance for you and for your auditor.

CONS

To be honest, there is nothing I would change at the monent. When we first started with the system there were a couple of functionality aspects in some modules that we preferred to show data differently but that was taken care of immediately. Customer care is really important to the Certdox team.

Augustino

Food Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Eas of use, easy to implament

overall experience is that when we first started using the platform we have had excellent Audit scores, i would recommend this software to any and all food processing facilities that want to be GFSI compliant.

PROS

Certdox is a well thought out tool pertaining to food safety, there are many many food safety programs at you finger tips that are easy to use and understand. for example All of your paperwork is in one place, internal audit checklists, per-operational checklists, operational checklists, approved suppliers, maintenance, HACCP, specifications, product holds, all in one place. we love it

CONS

Not many cons that i can speak of, if there is an issue or there is something that is needed from support there always happy to assist in adding new checks. very user friendly.

Reason for choosing Certdox

easy to use and modify for our business.

Reasons for switching to Certdox

customer support not available when needed

Anastacia

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Certdox Saves the Day for Small Businesses

Overall experience with Certdox has bee very positive, has helped the business achieve and maintain GFSI certification without having to bring in a large team of employees to maintain the Food Safety Management System. Certdox has helped organize our records and training program without needing a large HR department.

PROS

User-friendly, easy implementation of food safety management system that is available in English and Spanish. System provides a database that includes document control and management for all food safety records. Database can be customized to fit business needs.

CONS

Training module has some issues with sign-in from time to time.

Brad

Warehousing, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Excellent Conversion to Paperless from a Large Manual-Based Food Safety System!

Excellent choice for advancing a cumbersome paper-based manual system to an efficient cloud-based Food Safety Manual System that can be accessed with PC's, Tablets and Smartphones.

PROS

Easy setup and maintenance. The SQF Auditor loved the flow and results of finding all Audit Requirements quickly and efficiently.

CONS

Did not come across many negatives at all.

6 Reviews