MasterControl Quality Excellence vs PowerDMS

RATING:

4.5

(391)

MasterControl Quality Excellence has 391 reviews and a rating of 4.52 / 5 stars vs PowerDMS which has 368 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (391)
4.7 (368)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 11, 2024
February 20, 2024
Pros/Cons
  • Pros

  • What we liked most about this product was the ease of use for employees.
  • Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.
  • Cons

  • A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.
  • New users have a difficult time adopting the system. There is a steep learning curve for both users and admins.
Read all user reviews
  • Pros

  • PowerDMS is very user friendly, flexible, easy to access and uncluttered like some of its competition.
  • Easy to access all official documents and directives in one location; online trainings easy to use and navigate.
  • Cons

  • At the beginning it was difficult to grasp. With the tools provided and support problems were alleviated quickly.
  • Honestly, the initial log in process is a major pain; and the first few correspondences from PowerDMS went straight to my spam box.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos