AIM vs Constant Contact

RATING:

4.1

(200)

AIM has 200 reviews and a rating of 4.09 / 5 stars vs Constant Contact which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (200)
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Ease-of-Use
3.5 / 5
Constant Contact
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4 / 5
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Last Review Written
May 10, 2023
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Pros/Cons
  • Pros

  • The tracking data on products was quite helpful.
  • The actual product is pretty good. There are things about it that are far more intuitive than what we were using previously, which is why we chose this system.
  • Cons

  • The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.
  • If there is a problem after hours or on weekends, there is nobody there to answer those questions or fix those problems.
Read all user reviews
  • Pros

  • The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.
  • The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.
  • Cons

  • Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.
  • The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.
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Pricing Range
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$
$
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Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos