I also was not a fan of buying shipping in set increments. More information must be acquired from the customer to prevent fraud, as I lost money in this regard.

Love that it's easy to use and it's so easy to jumpstart a subscription box. The templates are great and love that subscribers have access to their own portal.

Cratejoy is pretty easy to roll out and offers a solid subscription e-commerce service.

I really like the Cratejoy site itself; aesthetically pleasing, easy to navigate, fantastic customer service VIA EMAIL.

The UI is easy to use, the subscription options are vast, the app options are useful, and the built-in analytics are extremely insightful.

The downside to Cratejoy is that you not only pay a monthly fee but you also pay a fee for each sale.

Personally, I dislike Cratejoy's website builder.

Only downside is control over the business, and pricing.

Very good customer service, friendly and responsive. It has been very good as a subscription based business to have software that specializes in this.

The functionality is perfect for a sub box, plus the exposure you get via the marketplace is unreal.

What I like about this software is the ease of use and helpfulness from the staff. I like that my own customers are kept organized.

CrateJoy is tremendously easy to use and offers a great all in one solution for starting a subscription box company quickly and easily.

Really good functionality now, expensive though.

We loved using Cratejoy to manage our business and subscriptions it saved us a lot of extra expense hiring an employee.

I like cratejoy because there are so many options in finding a subscription box for yourself. Easy to use and navigate the site.

From a customer and a seller, this is fantastic and easy to use.

I love this site, great for small businesses and new ideas.

There is nothing i can say to dislike cratejoy.

Love it so much although they definitely take their cut, worth it though.

Out of date articles and instructions on website (make references to features that are no longer there or aren't being used at the moment).

I love this software because it is affordable and gives me everything I need to operate my online business well and professionally.

In the end, after using it for a year I guess we are about break-even on our sales but we are missing 10% of our revenue because I was misled when I signed up for Cratejoy.

Cratejoy is an excellent platform for smaller, startups to put their subscription service out there and equally compete with other services.

Cratejoy has great reporting tools that allow us to easily manage our customers subscriptions, see which ones are the most popular and ones that aren't doing so well.

Specific complaints include lack of billing/shipment options (ie. custom vs. monthly) and each subscription listing can only have one photo.

The designs they provide look great. At the begging when I first started two years ago, the tech support was super helpful.

Overall it's been amazing, love their support and they have definitely fixed earlier bugs.

Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

US Dollar

Cratejoy is a cloud-based subscription box platform that helps small to midsize businesses manage subscribers. Its key features are demand forecasting, shipment tracking, email marketing, shopping cart and customer account management.


Entrepreneurs and merchants can use Cratejoy to handle payments and respond to customer reviews. With the marketplace module, users can list their business and conduct marketing and promotion. Additionally, the platform allows users to design and launch a customized website and track sales.


The platform integrates with marketing tools such as  MailChimp and LeadDyno and shipping tools such as Pirate Ship, ShipStation and Cartstack. Users can access the backend and use the API to create a suitable business solution.


Cratejoy is available on a monthly subscription basis and comes with online support.



LongDescription

Multi-Channel Marketing

Templates

Order Management

Reviews Management

Shopping Cart

Promotions Management

Email Marketing

Data Security

Returns Management

Kitting

Inventory Management

Cataloging/Categorization

Website Management

Web browser (OS agnostic)

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cratejoy

Webinars

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



A/B Testing

Lead Notifications

Customer Surveys

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Keap is available across three pricing plans based on the number of users and contacts.

Cratejoy vs Keap

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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