Extensiv Order Management vs SellerChamp

RATING:

4.8

(109)

Extensiv Order Management has 109 reviews and a rating of 4.75 / 5 stars vs SellerChamp which has 90 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (109)
4.3 (90)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
March 15, 2024
Pros/Cons
  • Pros

  • I really like how intuitive and straight forward it is. With very little training, my team was able to get up and running very quickly in a time crunch.
  • It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features.
  • Cons

  • We had an on-boarding period that was long and painful. It was long because there was endless customization required.
  • The glitches tend to slow down operation which at times becomes frustrating. But the team rectifies the situation very quickly.
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  • Pros

  • My special appreciation to [SENSITIVE CONTENT], who has been assisting us so much, always promptly and in a professional manner.
  • It saves me a ton of time and the fact SellerChamps uploads all product images as well is a huge help. The customer service is outstanding.
  • Cons

  • The only negative thing I find is when scanning and submitting the items right to Amazon the number of shipments created can be very high.
  • I had to shut down all 10,000 listings and start over. Customer service was no help in finding the problem.
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Pricing Range
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$
$
$
$
$
Product Demo
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7 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos