About TrueCommerce EDI Solutions

TrueCommerce EDI Solutions is a cloud-based distribution platform that helps businesses automate the entire lifecycle of electronic data interchange (EDI) through data backup, end-to-end integration and order processing. Key features include document archiving, data format translation, AS2 capability, EDI testing and reporting/analytics.

Designed for distributors, wholesalers, manufacturers and suppliers, TrueCommerce EDI Solutions allows firms to manage electronic documents by collecting various types of data including purchase orders, invoices and more. The centralized tool enables enterprises to exchange EDI documents with trading partners based on multiple protocols such as XML, ASC X12 and UN/EDIFACT syntax. Additionally, the system helps ...


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Supported Operating System(s):

Web browser (OS agnostic)

232 Reviews of TrueCommerce EDI Solutions

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(141)

141

4 stars

(70)

70

3 stars

(12)

12

2 stars

(4)

4

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 232 results

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2019

True Commerce EDI Solutions

We deal with high volume customers in our business so utilizing a software system like True Commerce EDI Solutions allows us to manage out time more efficiently. Rarely do we have any changes to make to our EDI mapping once the customer has been established, so the process flows very soothly.

Pros

I love the ease of receiving and transmitting EDI files from and to customers. It is also so very time saving to have the ability to transfer orders directly into Quickbooks. When you're dealing with a large customer like Walmart or McLane, you can receive and process large orders quickly.

Cons

I have experienced issues with mapping which can be frustrating and time consuming to figure out. It's best to have EDI pros on either side of the transaction to help it flow smoother when issues pop up.

August 2019

Sylvia from Zavida Coffee Company Inc.

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

August 2019

Always glitches

The real benefit is in the time and frustration savings of entering orders and ASN's by hand

Pros

Ease of use, the importing of hundreds of orders has saved us mega time

Cons

very hard to integrate the mapping, this should be able to be done by an individual. I shouln't have to hire a professional ant rediculous hourly rates

Reasons for Choosing TrueCommerce EDI Solutions

Price

Reasons for Switching to TrueCommerce EDI Solutions

SPS was not compatible with our old Navision system which we have now upgraded

June 2021

Loren from Kikkerland Design

Company Size: 11-50 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

June 2021

TrueCommerce Review

We are very happy with TrueCommerce EDI, which has been trouble-free for us. The automation of PO's going directly into our system has saved us time.

Pros

The software is strong. We are able to send a PO and invoicing, saving our logistics staff some time. The interface is easy after you get past the learning curve. It's also very easy to search for an order.

Cons

We have to be careful not to go too fast to avoid sending transactions too closely together. Also we have to remember to check the mapping after the initial EDI onboarding to ensure that the specifics to the trading partner were correct.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

November 2018

Not enterprise grade solution.

We are a large multi national corp with 3 divisions, and approx 50 trading partners, using Dynamics GP as an ERP. Integration and transition: We have been trying for almost a year to get up and running. The teams are inexperienced and have never encountered a company our size. Things that work yesterday don't work today. Programmers are overwriting each other, and there are no standards for how stuff is done. There is no project plan, source code control, issue tracking, or anything else that is standard for a project this size. The response time is days not hours, and many issues they ignore hoping they go away. They have not encountered many of our scenarios which are standard for any company our size. The software: There are two parts to the solution, one is the web based portal the other is the GP Integration. The web based as a standalone solution is slow and cumbersome, but basically works most of the time. However, the "Raw EDI" is not truly that, there is very poor reporting, and no integration verification. On the GP side, it many times does not work, doesn't produce the expected results, and "loses" transactions. Being multi-company, many transactions overwrite each other and causes loss of transaction data. The export is slow, ie; I exported 3000+ ASN's and that took 3.5 hrs. There is little in logging and visibility to what is happening behind the scenes.

Pros

We were promised the world and got delivered peanuts.

Cons

Does not work consistently, implementation team is incompetent.

April 2021

Todd from Mr. Chain

Company Size: 51-200 employees

Industry: Plastics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Excellent EDI solution

The customer support has been excellent. We have been able to grow our business as a result of partnering with TrueCommerce.

Pros

Allows us to process orders efficiently and accurately. TrueCommerce has allow us to grow our business because so many of our customers require EDI in order to conduct business.

Cons

After a small learning curve we were able to being onboarding customers much quicker.