Grepsr vs OpenClinica

RATING:

4.7

(67)

Grepsr has 67 reviews and a rating of 4.73 / 5 stars vs OpenClinica which has 37 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (67)
4.7 (37)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 20, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.
  • The solutions they provide suit your needs perfectly. Their service is timely, cost effective and of high quality a combination hard to find.
  • Cons

  • I was a little confused by their web portal and how it worked with the concierge service.
  • Additionally if there are any mistakes in the data set, it often takes a few days to rectify.
Read all user reviews
  • Pros

  • There is openness to feedback on what can be improved within the system and there is typically good communication with the person helping with the form designs. Sites find the system very easy to use.
  • The online user community was extremely helpful and a great resource.
  • Cons

  • It's the only way to find and send reports to sites/safety teams that do not have access to Insight. The automated survey invitation tool is a mess.
  • Additionally, for smaller research institutions with tighter budgets, the cost structure of the program can be a barrier.
Read all user reviews
Pricing Range
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$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos