All BlueInk Reviews
1-25 of 150 Reviews
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Jeff
Verified reviewer
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The Only Option for E-Signature
Love it
PROSEase of use and functionality. I find that sending documents and making templates is very intuitive. I didn't have to learn anything new or think too hard to start using the product whatsoever. As you know this is important for anyone in finance as we prefer to keep our brains in the "off" position :)
CONSI've had a couple insurance companies that only allow a certain few approved companies for their e-sign services. I find this annoying since BlueInk has all necessary certification features (and more than some of the approved options) but that's how the business world is sometimes!
Vendor Response
Hi Jeff, Thank you for providing Blueink with a great review. We appreciate your business and loyalty!
Replied August 2022
Amber
Education Management, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Best Digital Signature platform I've used
Excellent. I would not be able to do my job effectively without it.
PROSEase of use-- bundling and customizing messages
CONSThere really are not any cons to the program. It does everything I need and more.
Reasons for switching to BlueInk
Managment chose the product and it was implemented.
Vendor Response
Thank you for taking the time to leave us a review, Amber. We truly value your feedback!
Replied April 2024
Debbie
Leisure, Travel & Tourism, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Ease of use for my clients.
overall, I am very happy I found Blue Ink. I have suggested it to all of my colleagues.
PROSI have clients who are not necessarily computer savvy. They can navigate this process with Blue Ink with ease.
CONSnothing. It is a simple program but perfect for what I need
Vendor Response
Thank you for taking the time to leave us a review, Debbie. We truly value your feedback!
Replied April 2024
Lisa
Education Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Review of BlueInk
Customer support is fabulous. They answer questions and solve issues in a timely manner.
CONSOne problem I had was the emails were going to spam folders. The other issues was compatibility. Parents weren't able to sign the documents once I spent the time to upload all my documents and put in all for all the signatures.
Vendor Response
Thank you for the review and feedback, Lisa. We have recently solved any deliverability issues that were a problem before. We're sorry to hear that your recipients are having problems signing documents, our support team is available to assist signers with any questions/problems they may have. Thanks again!
Replied October 2020
Angelina
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Critical for our success
Ease of use and feedback gives us comfort in knowing when our documents are complete.
CONSWe have not had any negative experiences with BlueInk.
Vendor Response
Thank you for taking the time to leave us a review, Angelina. We truly value your feedback!
Replied April 2024
Bernadette
Primary/Secondary Education, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Blueink Is Perfect for Education
My experience with Blueink has been exceptional in comparison to other products I've tried.
PROSBlueink is intuitive and easy to use. I especially like being able to send out multiparty documents and see when they have been signed. This is especially helpful for online meetings and for documentation purposes.
CONSThe process for sending email messages with the documents is complicated. I would like to be able to message parents and team members individually when I send a multiparty document.
Vendor Response
Thank you for taking the time to leave us a review, Bernadette. We truly value your feedback!
Replied April 2024
Robin
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Special Education Teacher
It has been wonderful. It makes the IEP process of sending documents so easy!
PROSIt makes sending documents quick and easy.
CONSI had a few issues but customer service was fabulous.
Vendor Response
Thank you for taking the time to leave us a review, Robin. We truly value your feedback!
Replied April 2024
Elizabeth
Staffing and Recruiting, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Satisfied with service
The platform has never crashed, and it's very easy to use
CONSThere is always room for improvement but I have no complaints so far.
Vendor Response
Thank you for taking the time to leave us a review, Elizabeth. We truly value your feedback!
Replied April 2024
Saira
Education Management, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Easy To Use
It is so intuitive and easy to use. I love the template option as well, so I can have frequently used docs ready to go.
CONSI wish I could schedule send-outs. I also wish I received emails when something is signed.
Vendor Response
Thank you for taking the time to leave us a review, Saira. We truly value your feedback!
Replied April 2024
Kevin
Real Estate, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
BlueInk for Property Managers
Overall I'm very happy with the product.
PROSEasy to use. Makes my job more efficient.
CONSWhat I like least about BlueInk would have to be making corrections or changes after a document has been sent.
Vendor Response
Thank you for taking the time to leave us a review, Kevin. We truly value your feedback!
Replied April 2024
Barry
Leisure, Travel & Tourism, 1 employee
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Great Product and Support
My overall experience has been very positive. I prepared a couple demo documents and sent them to myself. They were received immediately and it was an easy experience to complete the required data fields, e-sign the document, and send it back. I got the signed document almost immediately and the experience was very positive.
PROSI just started my company and was in need of an e-signature solution. I evaluated several other products and decided on BlueInk initially because of the reasonable cost and good feature set. The signup process was quick and easy and I was able to upload my document and create my editable fields in no time at all. I got a little confused while creating my internal e-signature and was not sure if I needed to create signatures for all my customers. I used the online chat feature and even though it was after hours, Seen responded and was able to confirm that my customers would create their own e-signatures and showed me the help article that cleared up my confusion. I am very impressed with the product and especially the support provided. I plan to purchase the paid version even though I might be able to get away with using the free version. Companies that provide feature rich affordable products and back it up with excellent customer service should be supported.
CONSToo early to determine what additional features I might want but impressed that BlueInk cared enough to ask the question.
Reason for choosing BlueInk
Initially price and it had the basic features I needed. Now I will purchase the product because it works, its simple to use, and the great customer service experience.
Vendor Response
Thanks for a great review, Barry. Happy Signing!
Replied April 2021
Julie
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Forms and letter to sign
The bussiness problem we have solved is sending document in a bundle. With are last company we had to send individual documents which was much more costly. Our ecperience has been great.
PROSVery impactful feature is the ease of bundling documents and ease of use.
CONSI really at this time am not finding anything with Blueink that I do not like.
Reason for choosing BlueInk
Ease of use and helpful in all questions that I had. But most of all gave a free trila that I did not have to put in a credit card to try it.
Reasons for switching to BlueInk
Mostly costs
Vendor Response
Thank you for taking the time to leave us a review, Julie. We appreciate your feedback!
Replied November 2023
Dawn
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great product and service.
I can get signatures from applicants who live long distances away without any effort or issues whatsoever. It save time and money with at lot less slow in person interactions and problems with people being unavailable during office hours as they can review and sign in their own time in their own homes 24 hours a day.
PROSI love how easily this has made signing important documents for everyone so accessible, the help (when rarely needed) has been second to none and speedy. No hanging around for assistance. Keep doing what you are doing so well.
CONSI'd like to be able to set my own defaults, like date formats and signature box sizes.
Reason for choosing BlueInk
We thought we'd give it a free trial and see how we got on and have never looked back.
Vendor Response
Dawn, Thanks for the great review!
Replied May 2022
Christina
Import and Export, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great system, Makes my workflow so much easier!
document management and electronic signatures
PROSsending documents for signature via text bulk sending having multiple signers
CONSno negatives that I can see. Its a fairly simple system with a ton of features.
Reason for choosing BlueInk
The price for the same features. It can do everything the other apps offered but the price was much better.
Reasons for switching to BlueInk
DocuSign was expensive. Blueink's service was pretty much half the price.
Vendor Response
Christina, Thanks for leaving a great review. We appreciate you!
Replied May 2022
WANDA
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Not Complicated
The ease of using it. Also, has a plan with a no limit at a great price!
CONSNeed a little better filter feature for documents that have been completed
Reason for choosing BlueInk
The ease and the ability to have the 'no limit plan"
Reasons for switching to BlueInk
To pricey and does not have a "no limit per year"
Vendor Response
Thank you for taking the time to leave us a review, Wanda. We appreciate your feedback!
Replied November 2023
Susie
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Good Application and frequently improved
Electronic document signatures are a necessity in our business. BlueInk makes it easy to manage and collect signatures for our necessary documents
PROSI like the customer service, the ID verification, and the frequent improvements
CONSThe items I disliked have been corrected and improved
Reason for choosing BlueInk
Cost and customer service
Reasons for switching to BlueInk
Initially, it was mainly the cost difference
Vendor Response
Thank you for taking the time to leave us a review, Susie. We appreciate your feedback!
Replied November 2023
Paige
Investment Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Top Quality, Top Support, Top Integration
We send many documents out that are both legal in nature and important to our ability to move forward with projects. On a few occasions we had to reach out to customer support and the experience was phenomenal. The people are kind, understanding and they get right to fixing the issue without making the problem more frustrating. I actually have started looking forward to working with their customer support team, which is definitely a first!
PROSBlueInk was the best decision for our company in terms of pricing for the large volume of documents that our company sends out on a daily basis. The ease of use for our clients that had not yet used BlueInk was especially important, and it seems that the time frame between when the documents were sent, signed and then received back to us was faster than normal. Not sure how you do it BlueInk but our timeframes in-between decreased and we were able to move forward with projects faster than before.
CONSNothing at the moment, but I will get back to you if I find any.
Reason for choosing BlueInk
BlueInk was rated the second to Docusign; which I now feel is selling the company short of how amazing it really is.
Reasons for switching to BlueInk
The pricing options were better.
Vendor Response
Thank you for taking the time to leave us a review, Paige. We appreciate your feedback!
Replied November 2023
Braylee
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
We love BlueInk!
We've been very happy
PROSI've been using DocuSign for years... I love how they are alike, but BlueInk is way more user friendly. I never have to worry if I'm doing something incorrectly or not. I love how easy it is to save documents once they are signed, and how easy it is for my residents to view and sign.
CONSThere are only two things that irk me about the software, the amount of documents allowed per tier. If there is already a bundle limit why limit the amount of documents? The only other item that makes things a bit difficult is the ease of being able to edit a document once it has been uploaded. I feel that like DocuSign there should be a function where you should be able to add text boxes
Reason for choosing BlueInk
We integrate Docusign still with the other properties that we have, as we can customize the uploaded documents more.
Vendor Response
Hi Braylee, Thank you for taking the time to leave a review and provide us with feedback.
Replied August 2022
Julie
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
I can never go back!
I LOVE BlueInk and if I ever have to do my job without BlueInk, I would consider a career change. Thank you for this service!
PROSI am a School Psychologist, and I have an overwhelmning amount of documents that need signatures daily! This feature has increased my productivity by giving me my time back that was previously spent driving all over town (and to other towns) getting signatures. Parents love this feature because they no longer have to come in just to sign my forms. The customer service is PHENOMENAL! Someone responds to me almost immediately. Suggestions that I made early were listened to and implemented. BlueInk is now exactly what I need it to be.
CONSCurrently, BlueInk is exactly what I need it to be. My suggestions were listened to and implemented.
Vendor Response
Thank you for taking the time to leave us a review and leave such great feedback. We appreciate you, Julie!
Replied November 2023
Travis
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
BlueInk is a top notch solution with an amazing team!
Extremely pleased
PROSIt is a cost effective solution that is supported by a great team!
CONSNone. I am completely happy.
Reason for choosing BlueInk
Cost and support
Vendor Response
Travis, Thank you for taking the time to give us a review. We appreciate it!
Replied May 2022
Rudy
Government Administration, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
BlueInk Review
How easy the whole process is to enter a bundle and send out for signatures and document storage.
CONSIt's difficult to attach large documents.
Reason for choosing BlueInk
Price, feaatures and customer support
Vendor Response
Hi Rudy, Thank you so much for the great review! We appreciate your feedback.
Replied August 2022
Pat
Staffing and Recruiting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
The great alternative to DocuSign
We reduced significant cost by going with the annual package.
PROSSetup was easy. Customer service is very helpful.
CONSIt is very complex on a phone - the text is too small.
Reasons for switching to BlueInk
Cost
Vendor Response
Pat, Thanks for the feedback and great review. I will pass the information along to our product team.
Replied May 2022
Brooke
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2022
Great Product, easy to use
Overall experience has been great. Will continue to use.
PROSI love that it is easy to use and has all the functions I require: checkmarks, initials, signatures, bundles etc.
CONSI would like to be have documents automatically be resent for signatures when a party does not sign without having to manually resend daily. Would be nice to be able to easily print from the archive files.
Reasons for switching to BlueInk
Blueink was easier for my clients to use.
Vendor Response
Brooke, Thanks for your review and feedback! I will have our team reach out to you with information on how you can set up automatic reminder.
Replied May 2022
Clarissa
Banking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
efficiency in a high quantity demand
overall great experience, when dealing with so many clients it can be difficult to find a document after completion is my only complaint
PROSefficiency of use, easy of use for our clients
CONSAbility to find parties names after signatures have been obtained
Reason for choosing BlueInk
pricing, ratings, format
Reasons for switching to BlueInk
pricing of services
Vendor Response
Clarissa, Thanks for the great review!
Replied May 2022
Julie
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Blue Ink has made a positive impact on our team
The electronic signature, reminders sent, and file storage have saved our Evaluation staff lots of time. This time can then be spent with our students instead. The system is user friendly and our parents prefer it over other brands as well.
CONSnone- we have enjoyed all features of BlueInk thus far
Vendor Response
Thank you for taking the time to leave us a review, Julie. We appreciate your feedback!
Replied November 2023