Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.

The Help information on the site is helpful. What we've been most impressed with, however, has been the excellent service from Chris.

Great price, great deliverability, wonderful service. Their developers even helped configure my email template to be fully responsive for mobile devices.

The system is set up to ensure lists are clean. The service has been excellent.

Account and Technical support are excellent - they go out of their way to make me (a small customer) happy and ensure my campaigns are successful.

I know that, if I ever run into trouble, I can always give Chris a call, and my problems will be solved. I wish I could say the same for the rest of my software.

1PointMail product and services also strives for exceptional custumer satisfaction. I feel confident 1PointMail will give me the competitive edge to succeed.

Rapid response is putting it mildly. I am super happy with the product as well and the competitive price allows me to make money while offering my clients competitive prices.

The solution is espically good at helping a user set up powerful mail options that I did not see if other solutions used in the past. I highly recommend 1 Point.

Fantastic software backed up by an equally fantastic service provision team.

I particularly like the software's feature of being able to customize the template.

Their service is outstanding. I highly recommend them to anyone looking to increase sales and gain customers.

The system is great for making your email marketing much more efficient. It provides the ability to easily upload lists and create simple or complex segments.

User friendly, great results, outstanding customer service, good price. What else can you ask for.

The other great thing about 1PointMail is their customer service. It is absolutely the best customer service I have ever received.

We have been particularly pleased with 1Point's outstanding customer service, always going to the extra mile to ensure we are getting the best possible service.

The ability to broadcast to my contact list(s) in a uniformed, personalized, routine manner, is key to the needs of my business growth. The report generator is extremely helpful.

Easy to integrate, great customer support and cost-effective.

The only real negative that I have is their customer service team regularly calls to insure that their product  is meeting my expectations, if you can even call that a problem.

They have the BEST support and implementation team. Quick responses,  easy to relate to people.

Robust Capabilities, Easy to Use, and Cost Effective.

The software has a clean look and is straightforward to use. I really like the campaign reports, along with their customer service.

Most Expensive Worst Experience You Will Ever Have.

IT is sometimes hard to organize and sort files.

This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.

Salesforce Marketing Cloud is great and only getting better.

It's is very costly as compared to others I  the market.

I really enjoy the interface  it is easy to use and has a lot of features that aid you in finding the help you need. It also helps out business in more than one ways.

Documentation is poor and almost always not descriptive enough and outdated. The system itself is very buggy.

Good enterprise solution but lots of customization.

Got duped by salesforce salespeople into thinking this is cutting edge technology.

Not only do you pay a PREMIUM price for Marketing Cloud, but you'll also end up spending more time than you should trying to figure out this product.

The support and training from SF have been excellent.

I like that Send Time Optimization was included, this was extra with the previous e-mail marketing product we used.

This product poses itself as top of class, but that's only in pricing.

Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).

I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust.

You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers.

Salesforce is good, but HubSpot is a better CRM.

Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product.

Like all of Salesforce's products, their marketing cloud is an extremely powerful tool with lots of customizable capability and robust features.

Can be a lag between menus/options however nothing big. No real big complaints on our end any issues are rep is there to meet our needs.

We have a Sales cloud integration which does not work well with Marketing cloud.

Also, even though it's the same company, the integration between Salesforce and Marketing Cloud is complex and just basically terrible. Cloud Pages Smart Capture forms are useless.

The user interface is horrible therefore it is not easy to navigate through the application.

Salesforce helps my salesman keep the group on the same page. Chatter works great and you can put reports on it that everyone can see.

Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.

Maybe it's a little difficult to learn at first, but the learning phase is quite fast and you end up knowing it very quickly.

If you pay the money, you can make salesforce into an amazing wonderful tool for your business. It's capabilities and customizations can really make your business run smoothly.

It's one of the most popular CRM, so most people are familiar with it. As such, it integrates with several other software tools out there.

Ampscript is required for many complex landing pages and emails. Difficult to use for a single user with no development background.

Easy to use (especially with Content Builder), lots of customization, allows me to send to Salesforce Reports/Lists.

Thats a problem because most Marketing Teams do not write code.

This system has a lot of advanced features which is really cool. It provides different integrations with other systems which is very useful.

Very useful for establishing end to end consumer journeys.

US Dollar

1PointMail is a cloud-based email marketing solution that helps small to midsize businesses create and execute custom marketing campaigns. The platform allows users to manage lists, personalization, optimization, contacts, information upload, query responses and reporting.


The campaign manager module in 1PointMail enables users to build email campaigns and personalize  content for different target audiences. Key features of the solution include data import/export, automapping, custom fields, test campaigns, custom bounce rules and domain suppression. Additionally, its analytics functionality allows users to view and download detailed reports on bounces, open rate, clicks and unsubscribes in Excel, CSV, Text and PDF format.


1PointMail enables users to define tracking parameters and analyze campaigns performance using Google and Adobe Analytics. In addition, the system integrates with various third-party applications such as WordPress and Shopify. The product is available on a per month subscription basis and support is extended via phone, email and online helpdesk.



LongDescription

Real Time Analytics

AB Testing

Customer Surveys

Spam Detection

Multi-Channel Marketing

Social Marketing

Email Monitoring

Catch-all Server Detection

Drip Campaigns

Real Time Monitoring

Single Email Verification

Audience Targeting

Customizable Fields

Template Management

Bulk Email Verification

Data Import/Export

Campaign Segmentation

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Domain Check

Contact Management

Email Marketing

List Management

Marketing Automation

Landing Pages/Web Forms

Dynamic Content

Event Triggered Actions

Alerts/Notifications

SMS Marketing

CAN SPAM Compliance

Segmentation

Disposable Email Detection

WYSIWYG Editor

Image Library

Response Management

Delivery Tracking

Mobile Optimized Emails

Spam Blocker

Syntax Check

Reporting/Analytics

Contact Database

Mailing List Management

Auto-Responders

Location Tracking

Campaign Management

Access Controls/Permissions

Web browser (OS agnostic)

10,000 Emails: $49 per month
100,000 Emails: $149 per month
250,000 emails: $249 per month
500,000 emails: $399 per month
1,000,000 emails: $699 per month
Discounts are available for annual or semi-annual billing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

1PointMail

Live Online

Webinars

Documentation

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning technologies to define audience segments and a device graph to understand their footprints across channels. 


Audience Studio includes Salesforce's Einstein application, which allows administrators to gain insights into customer journeys and uncover new audiences based on events or actions. It also offers a consent management module, which lets businesses configure consent frameworks for multiple markets, request data deletion and modify rules to meet regulatory compliance across the organization.


Formerly known as Salesforce DMP, Audience Studio is sold as stand-alone and as a part of Marketing Cloud on monthly and annual subscriptions. Support is extended via phone, email, documentation and other online measures.



File Management

Commenting/Notes

Real-Time Analytics

Engagement Tracking

A/B Testing

Signature Management

Rewards Management

Website Analytics

Sales Analytics

User Management

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Multi-Channel Campaigns

SEO Management

Shared Inboxes

Customer Segmentation

Subscription Management

Brand Tracking

Ad Network Integration

Sales Pipeline Management

Ad hoc Reporting

Multi-Account Management

Marketing Calendar

Calendar/Reminder System

Campaign Tracking

Transaction History

Competitive Analysis

Behavioral Analytics

Categorization/Grouping

Multi-Campaign

Publish Scheduling

Calendar Management

Automated Publishing

Collaboration Tools

Data Capture and Transfer

Content Library

eCommerce Management

Full Text Search

Campaign Scheduling

Content Publishing Options

ROI Tracking

Email Tracking

Document Classification

Email Distribution

Customer Experience Management

Version Control

Content Management

Configurable Workflow

Conversion Rate Optimization

Social Media Monitoring

Sales Activity Management

Audio File Management

Real Time Data

Performance Metrics

Routing

Channel Management

Click Tracking

Text Editing

Multi-Channel Communication

Whitelisting/Blacklisting

Filtering

Queue Management

Role-Based Permissions

Social Media Integration

Lead Segmentation

Forms Management

Customizable CTAs

Workflow Management

Email Management

Video Support

Visual Analytics

Image Editing

Customization

Activity Dashboard

Starter Suite Marketing
$25 user/month

Marketing Cloud Personalization
$100,000 org/year billed annually

Marketing Cloud Engagement
$1,250 org/month

Marketing Cloud Account Engagement (formerly Pardot)
$1,250 per month

Data Cloud for Marketing
$108,000 org/year

Marketing Cloud Intelligence
$3,000 org/month

Loyalty Management
$20,000 org/month



1PointMail vs Salesforce Marketing Cloud

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