Atomic Email Studio vs Freshworks CRM

Atomic Email Studio has 112 reviews and a rating of 4.77 / 5 vs Freshworks CRM which has 484 reviews and a rating of 4.62 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (112)

4.62 / 5 (484)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 23, 2021

February 8, 2021

Pros/Cons

  • Pros

  • I really love this product it gives the best result for making an email fully clear. so far this is really a great product thanks a lot and thanks for the support

  • The price is great, and very comparable to others in the market. I love that the technical support is 24/7 because I've had quite a few questions, and answered each of them promptly and precisely.

  • Cons

  • some small issues with explanations - but quickly resolved with the "Chat' line.

  • unable to run features simultaneously, but not that big problem

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos