All Campaign Monitor Reviews
1-25 of 422 Reviews
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Guy
2 - 10 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed March 2021
Great integrations for email marketing
Masturah
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Very easy to use as a email service
Campaign Monitor is one of the very effective email marketing software that can be used even for a newcomer that has never use this kind of this software before. It can be configure to sent multiple type of email marketing to find the winning email for that set of audience list.
CONSIt lacks of tools to customized the email body, and not much design that we can create for our email marketing. We can only choose from the template design that provided by the software and not all the template design is fit with the email objective. I really hope they can add more design for the template.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Email Marketing Platform Available
Campaign Monitor allows us to create email marketing templates, manage our subscriber lists, and send out our email communications to our customers and also analyze their interest in our content.
PROSI have used many email marketing platforms and Campaign Monitor is above all the best and most functional. It is very easy to use and my emails look very professional.
CONSThere isn't anything I dislike about Campaign Monitor. It's truly the most functional email marketing software available.
Reason for choosing Campaign Monitor
I have had issues with formatting emails in other email marketing platforms in the past. Campaign Monitor doesn't have those same issues so it speeds up my projects.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Campaign Monitor Review
I am thoroughly impressed with the user-friendliness and comprehensive nature of Campaign Monitor. Setting up a campaign is a breeze and the interface is straightforward to maneuver. The customizable email templates are highly beneficial, and the tracking and analytic capabilities are great.
CONSOne of the things I disliked about Campaign Monitor was the lack of flexibility in the design of the templates.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2019
Do not recommend. Better Platforms for the price.
There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.
PROSIt is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.
CONSThere are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.
Tobi
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Campaign Monitor for Email Marketing
Using the system daily, using the analytics and insights reports to make needed changes for better results in the next campaign. The software is great and really an essential tool for any business looking for email marketing
PROSEasy to use, very intuitive and has everything and more. You learn so much by using the software.
CONSCompliance and setup can take some time, so planning ahead is vital to avoid delays in campaign sends if you a new to the software or have a large database to send to.
Reason for choosing Campaign Monitor
Easy to onboard, with the correct structures in place to ensure my emails land in the inbox and not junk. Great tools that come as standard and not additional such as automation and Transactional.
Thomas
Internet, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Creating and testing a email campaign is so efficient !
I use Campaign monitor to import my emails then test them. Once the rendering is good for me, i can send it to my mailing lists.
PROSImporting an email is really easy and having the preview is good too ! The assistant is a good tool, helping to improve the code / rendering of the email.
CONSMobile preview of the email doesn't see to work on my browser (Brave), looks like it's not reading my media queries.
Reason for choosing Campaign Monitor
I like how fast i can create and test a campaign compared to alternative.
Annie Guo
Verified reviewer
Management Consulting, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2021
Similar to other e-mail marketing platforms but not as pretty
Recently, our subscriber list grew to over 10,000 so we had to increase into the next payment plan. I believe the costs are reasonable as we use Campaing Monitor on more than 10 different projects for the company.
PROSCampaign Monitor is easy to use to create emails to send to a list of subscribers. What I like the most about the software is the ability to duplicate a previous email campaign so you don't have to recreate all of the content (e.g. you may have a monthly newsletter with the same banner/image or social media buttons). This option makes it easy to send out regular information without completely reformatting the content.
CONSCampaign Monitor is similar to other platforms such as MailChimp and Constant Contact, but I think it is not as aesethically pleasing or quirky with the language it uses. Some of its functions are more limited, such as formating boxes or resizing photos. Often you just have to work with the formatting you are given and can't expect it to have the best design.
Hermione
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Easy to use
I appreciate how Campaign Monitor is a user-friendly platform equipped with a plethora of features that enable its users to quickly set up and manage email marketing campaigns. It has exceptional analytics and reporting abilities and allows customization of email campaigns according to the user's needs. Additionally, their customer service team is extremely responsive and helpful, making it easy for users to get the support they need.
CONSNothing too much that I dislike about Campaign Monitor
Mohamed
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Safe, secure, and effective campaign
I can ensure it's really important for the business.
PROSIt gives us a great advantage specially when we start a new campaign for a specific new voucher.
CONSThey need to lower the prices to be more stable.
Airish
Consumer Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Making the most out of Campaign Monitor Subscription
Overall, I am making the most out of my subscription. It is nice that it is reliable when sending multiple campaigns. I am sure that my promotion will not be put into spam and will be read by my subscribers. I hope that someday the one -time campaign plan will be less pricey.
PROSWhat I like the most about the software is that it can send campaigns to thousands of subscribers in just a few clicks and in just a few minutes. It also offers a wide variety of themes and templates that you can use for your promotions and campaigns.
CONSThe software has a single time campaign plan but is very pricey. Not okay if your intent is to send just a one time campaign.
Ryan
Warehousing, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Selling e-Mail Marketing
Support has been great when needed. Our emails are going out without being blocked and we are getting great information back on tracking for each email campaign we setup.
PROSNot only is this platform very easy to use to create and build email newsletters and support emails it gives you the ability to white label and brand the software to sell as a service to your current clients. Adding revenue to support your sales and marketing clients through email marketing.
CONSThe template designer which is very easy to use and has quality templates is lacking in the customization aspect the designs are. How ever you can code and upload your own email designs.
Reasons for switching to Campaign Monitor
White label branding and reselling of the software as a service to our clients.
Abbas
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Best email marketing and automation solution i've used so far!
We've used other email marketing tools for different reasons over the years, but still always came back to read Campaign Monitor's excellent email marketing advice on their blogs and articles about best practices. Finally took the plunge a year ago and moved all our subscribers over. No regrets whatsoever! Just the amazing email editor and template manager is enough to make me leave everything else and use Campaign Monitor. The extensive segmentation tools, super clear and well-formed APIs to connect with our CRM and outstanding customer journey setup is above and beyond what i've seen from other tools in the market. Oh and their brilliant responsive all-platform templates!! Also, when they say 'award-winning' and round the clock support / success teams, they mean it! Definitely and whole-heartedly recommended!
CONSI'm nit-picking, but how Campaign Monitor counts subscribers (in order to bill us) is different from some of the other tools out there. For e.g. if the same subscriber is in two mailing lists, it counts as two for billing purposes. If you have many lists, it tends to balloon your billing subscription out a bit.
Annie
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2021
Easy to use both with the email builder software and also uploading custom coded
So perfect for managing multiple clients, multiple campaigns, and multiple brands all in one place. Easy to upload email campaigns and set to different audience lists as well as different credit cards for payment purposes.
PROSI love that this software lets you either upload your own custom coded emails OR you can use their email builder. We manage a lot of different clients and for some, we have our own, custom programmed email campaigns, and for others, we use the builder. The builder is a lot more customizable than one might think. sometimes you have to get creative with how to make it look a certain way, but it can be clean, minimal, and on-brand in minutes. I also love that when you upload your own coded emails, it checks to make sure all of the files add up and will tell you if there is an error.
CONSSometimes I wish the custom builder software was even MORE customizable, but I understand that in order for it to be that easy to use, you can't make it too much more complicated with customizing.
Alex
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Campaign Monitor is the best email marketing platform... period!
My over experience has been awesome! Once you go with CM you can't go back to any other platform because it feels and looks like a joke compared to it.
PROSI like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature.
CONSI have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize.
Reason for choosing Campaign Monitor
I chose campaign monitor because it is really flexible when it comes to campaigns. Also, the interface is much more advanced than other platforms. It gives you many more options to customize, interpret data and how you want to send campaigns out.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed January 2022
Easy to use with basic functionality
We've been using Campaign Monitor to send transactional and newsletter emails for over 7 years without any issues. Once things area set up, it's very easy to use.
CONSIt gets relatively expensive once your list size grows past a couple hundred thousand subscribers. Modern competitors (like Klaviyo) include the same basic functionality for similar price or cheaper, and then also include tons of additional features like abandoned shopping carts, realtime website integration for better segmentation, etc.
Stacy
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2018
Campaign Monitor
Campaign monitor is great for small business' who are not much on the technical side, it's easy to use and easy to explain to your clients. It also has high deliverability and excellent compatibility with mobile and computer. The pricing also differs which is great if you have a range of clients from small to medium to large business'.
PROSCampaign monitor is clean and modern and because of it's designed, it's very easy to use and understand. You also have a range of templates to choose from. This is best if you are not very technical and find it easy to use a drop and drag function. They also give you access to your statistics and you can export your database if you need to upload it to another service. They also continuously grow their services and have now added automation, insights and transactional emails. You can also design your own email using code and upload the code as a template to Campaign Monitor
CONSYou pay for everytime you send out a batch of emails where some email marketing services are free. The customer service takes a while to get back to you. Sometimes the code you upload won't look as good when its embed into Campaign monitor, Sometimes the functionality of the code goes off. The email campiagn you send out can look better on chrome than safari
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE