

FreshMail Software
About FreshMail
FreshMail Pricing
Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month. Up to 1000 subscribers: €12/month Up to 2500 subscribers: €21/month Up to 5000 subscribers: €37/month Up to 10000 subscribers: €54/month Up to 25000 subscribers: €120/month Up to 50000 subscribers: €207/month Up to 75000 subscribers: €289/month Up to 100000 subscribers: €372/month
Starting price:
€12.00 per month
Free trial:
Available
Free version:
Available
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Campaigns
FreshMail User Reviews
OVERALL RATING
Showing 1 - 5 of 42 reviews
Peter
Verified reviewer
Company size: 10,000+ employees
Industry: Internet
Time used: Less than 2 years
Review Source: GetApp
August 2016
The best platform for sending personalised newsletters
I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.
Pros
Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.
Cons
The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

Carlos Felipe
Verified reviewer
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
August 2021
Excellent Tool for Email Marketing Support
Pros
This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.
Cons
Only the interface aspect, something more comfortable for the user.
Dale
Company size: 11-50 employees
Industry: Music
Time used: Less than 2 years
Review Source: Capterra
October 2018
Great User Interface, Not So Great Everything Else
Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.
Pros
The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.
Cons
Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.
Mitchell
Verified reviewer
Company size: 1 employee
Industry: Design
Time used: Less than 12 months
Review Source: GetApp
January 2017
Very Happy to Reccomend
I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.
Pros
The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)
Cons
I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Artur
Verified reviewer
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
November 2017
I enjoy using FreshMail and find it easy and useful in its price category.
Good insights about my subscribers database and possibility to clean it up from bouncing emails.
Pros
Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights
Cons
The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.