FreshMail vs Iterable

RATING:

4.4

(45)

FreshMail has 45 reviews and a rating of 4.4 / 5 stars vs Iterable which has 51 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (45)
4.3 (51)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 25, 2022
May 2, 2024
Pros/Cons
  • Pros

  • Email campaigns have never been made so easy and efficient. Fresh mail offers a well organized interface, with marketing tips and advice for the user that has no idea what they are doing.
  • This app is for me really easy emailing creator - both on the template and on my own imagination. I like also automate my emails campaign.
  • Cons

  • The overall usability of the tool was slightly worse than for other tools we used.
  • Ve had problems logging in to the system when they run updates.
Read all user reviews
  • Pros

  • Amazing customer support that's very responsive, knowledgeable and always eager to help. Iterable is very receptive to user feedback, and is constantly improving and building the too.
  • The behavioral based segmentation features are very powerful and put a lot of power from the engineering/analytics teams into the marketing team.
  • Cons

  • I only dislike the part of the software where the user fields sometimes looks confusing as there are lots of details that can be found in it.
  • Only complaint with iterable is you do not have the ability to recall a send. Wish the emails went out a bit slower in case of emergency... or at least wish you had the option to slow down send times.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos