--- title: "Gaggle Mail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Gaggle Mail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gaggle Mail is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/gaggle-mail-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) / [Gaggle Mail](https://www.softwareadvice.com/email-marketing/gaggle-mail-profile/) / Gaggle Mail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/gaggle-mail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/gaggle-mail-profile/alternatives/) # Gaggle Mail User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 36 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 28 reviews (78%) - 4 stars: 5 reviews (14%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (6%) ### Most mentioned pros - Customer Service is by far the best perk to Gaggle Mail. - Gaggle Mail is easy to set up, and super easy to use, especially for non-technical folks like the teachers and staff at our school. ### Most mentioned cons - Everyone has email, but managing an email list is surprisingly difficult nowadays. ## Gaggle Mail customer reviews Showing reviews 1-25 of 36 (page 1). ### Simple Cost-Effective Group Mail - Overall rating: 4/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I've used GaggleMail to keep members of our community in communication about issues that should be resolved by our HOA. It works perfectly since we all have different email platforms but would like a simple mail group. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Gaggle Mail is a simple and cost-effective group mailing platform that is good for groups that don't have their own email system to create groups in. Its very flexible in configuring email templates, tracking and onboarding new users, and integrating with custom domains. #### Cons Its fairly simple, so there is not much to dislike about GaggleMail --- ### Great email list tool - Overall rating: 5/5 - Reviewer: James T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered great, I could see reports about bad email addresses and reasons of the problems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provided a number of positive features more than Google groups, which has been phase out by Google.last week. #### Cons There are great tools for managing a large group. They have a list of member names, and their email, probably I could add their phone number as well --- ### Bait and Switch - Overall rating: 4/5 - Reviewer: Jay D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Ease of sending messages to the community #### Cons Bait and switch with cost: Gaggle Mail is completely free for groups of up to 1,000 people. We have 132 users. No extras. And today I received a bill for $234.21. $1 per user and charges for emails. #### Reasons for choosing Gaggle Mail Supposedly it was free. Unless they correct this egregious error, I will close the account --- ### Easy email lists to set up and manage - Overall rating: 5/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered We have used Gaggle mail for a year, and it is an excellent solution to our need for a managed email list. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That our members can manage their subscriptions easily is the best part for us. The support has been fantastic too. #### Cons We have no complaints about gaggle mail. --- ### Gaggle Email is easy to set up and makes for a seamless transition from old listserv technology - Overall rating: 5/5 - Reviewer: Christine Z. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From the moment I learned that our listservs were at an end-of-life from a functional perspective, I dreaded having to find a comparable and affordable system to maintain the high level of collegial communications that our members have come to rely on. Discovering Gaggle Mail was a godsend. The integration of our old listserv data was a simple and seamless process. Other than us informing our members of the new listserv names, our members probably wouldn't have even realized we had switched to different software platform. It's been nothing except easy using Gaggle Email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. It was very easy to move our listserv data to Gaggle Email. 2. The price was reasonable. 3. The software had all the functionality of our previous listserv, plus the benefit of storing the correspondence so that people could read through the historic conversations. 4. People can unsubscribe themselves -- this was something they could not do for themselves with our previous listserv 5. ABSOLUTELY LOVE that the software eliminates duplicate emails being sent when a person is a member of more than one group that will be receiving the email. This have saved me TONS of time! #### Cons I have no complaints. The software serves our purpose quite well. #### Reasons for choosing Gaggle Mail Implementation simplicity & the reasonable price of the software #### Reasons for switching to Gaggle Mail The listserv technology we used was at its technological end-of-life. --- ### The Best Customer Service - Overall rating: 5/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An ease to setup. Customer Service is by far the best perk to Gaggle Mail. I've always received a prompt, accurate solution to a question or problem. The "comeback" feature (email confirmation upon successful post) is a perk of Gaggle Mail. I manage a group of about 50 people that submit weekly picks during the NFL season. Mostly a bunch of friends picking NFL teams to lose for fun. Had previously used Google Groups but due to outdated features and zero support, found Gaggle Mail. After comparing to several other products, Gaggle Mail took first in all categories and was an easy decision. #### Cons Only con I have is the 3-month limit to message retention for free accounts. However, I understand businesses need to make money. Because our "group" only contributes during the NFL season, we wouldn't use the services the remainder of the year. I'd like to see a flat fee, however, before I consider purchasing a subscription with the option of suspending service. #### Reasons for choosing Gaggle Mail See PROS #### Reasons for switching to Gaggle Mail See response to PROS. --- ### Gaggle Mail - the modern day listserv - Overall rating: 5/5 - Reviewer: Ed C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Gaggle Mail is simple to use for individuals who are not technological savvy. The user interface is amazing! Also, it has features that go beyond a simple listserv - it allows me to archive the messages that I have sent out to my organization. #### Cons Nothing the service is quality and affordable. --- ### Great Product For It's Intended Use - Overall rating: 5/5 - Reviewer: Paul N. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think Gaggle mail is easy to use and efficient for getting messages out to a large group of people. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros I started using this product recently and like that everyone in the group can receive messages and at the same time, the moderator can have the last right for the message to be distributed. #### Cons It is a little expensive for large groups. I am looking to implement it for non-profit use and it would be nice if they provided some type of improved pricing for this group of consumers. #### Reasons for switching to Gaggle Mail For the administrator controls --- ### I mean, it's basically email... - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I don't have any complaints about the product. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I don't use this much, but it can be handy for small work teams. I've used it a few times for personal groups like sports teams and book club to get information to and from all the members. #### Cons This is a little too much technology creep for me. I don't want to use too many different platforms so maybe too simple to meet multiple needs. --- ### Finally a good SAAS for mailing lists - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's clean, it's simple, it simply does the job and does it well. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros With Gaggle Mail I no longer have to host my own Mailman software to maintain a small mailinglist. Gaggle is much easier and very affordable. #### Cons So far everything worked as hoped and as expected. Easy to get started, add a list of members and start sending emails. --- ### Great tool to distribute emails - Overall rating: 5/5 - Reviewer: Benjamin S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered It solved our problem, costs next to nothing and is very easy to set up and use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Gaggle.email to distribute automated emails coming from various payment services to the right people in the team. It's a handy little tool, inexpensive and works great. Support was also really quick and helpful. #### Cons We encountered one little technical glitch, but it was resolved quickly. --- ### Gaggle the Great - Overall rating: 5/5 - Reviewer: Joan M. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered I'm very happy with our decision to use Gaggle, and have been impressed with their customer service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Gaggle has been easy to use, and didn't require much for the end users to get set up. #### Cons While it's not difficult to navigate, I just personally dislike learning a new email manager. --- ### The Best Solution For Associations Who Can't Get Members Off Email - Overall rating: 5/5 - Reviewer: Neftali S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I searched for years for a tool, like Gaggle that kept the traditional email interface of list serves for members who are professionals and are on email all the time and do not want a separate app, while also providing a browser based interface that could archive past documents and make them accessible for new members as well as provide an option for members who do not want to interact with other members in their email. In short, it is something like the cross between an email a serve and a traditional online forum that is perfect for associations where engagement with apps is extremely challenging. The AI summarization feature is a recent welcome addition as well. #### Cons There's nothing I really don't like about Gaggle. #### Reasons for choosing Gaggle Mail The member apps are hard to achieve engagement on and were very expensive. #### Reasons for switching to Gaggle Mail The traditional list serve was getting hard for an organization our size and we were losing all kinds of community driven intelligence in email inboxes. This gave us a community archive to work with. The forums on YourMembership were archaic. --- ### Just what we were looking for - Great! - Overall rating: 5/5 - Reviewer: Ken D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good - I had a problem and their support responded to it within 2 hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For a small non-profit club its free option is very attractive. Very easy to use and fits our requirements exactly #### Cons Difficult to think of any. Little support video material on YouTube --- ### Gaggle Me Up... - Overall rating: 5/5 - Reviewer: April D W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i started with the free account. i love being able to send one big message and everybody can see and chat like real time, important reminders and can customize! easy to set up account, easy to maintain #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use super self explanitory, like one jumbo text message and so far i love this app #### Cons nothing negative to report at this time will change if need be --- ### awful experience... - Overall rating: 1/5 - Reviewer: Andrija V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Not being able to start using it, piss poor customer communication, lost a week to this sorry excuse for a service #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros the fact that it seems to be the last remaining mailing list service #### Cons they decided to "pause" us as a spam risk, preemptively. no clarity in either criteria, or procedure required. after logging a formal complsint , received a following response from a person: "I don't think Gaggle Mail is a good fit for what you need. If you want to send an email newsletter, maybe try Mail Chimp or Email Octopus." #### Reasons for choosing Gaggle Mail wanted a simple distro list, not an e-mail marketing tool! #### Reasons for switching to Gaggle Mail wanted a simple distro list, not an e-mail marketing tool! --- ### Great Email List Solution to Replace Google Groups - Overall rating: 5/5 - Reviewer: Edmundo O. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We did a series of moves from Yahoo Groups, to Google Groups, and ultimately found Gaggle Mail. Gaggle Mail is the modern solution for the problem of mail lists. It feels like a modern product, unlike Google Groups (which I'm honestly not even sure exists anymore). The alternative is to ask all of our parents to use an app, but that is a heavy lift if you want to get 100% penetration. Everyone has email, but managing an email list is surprisingly difficult nowadays. Gaggle makes it easy for simple situations like ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Gaggle Mail is easy to set up, and super easy to use, especially for non-technical folks like the teachers and staff at our school. It doesn't make you jump through many of the opt-in issues that make creating a mail list difficult. It allows very easy management of multiple groups. It has a very easy-to-use user interface. It's a great product that solves a single issue very well. I'm so glad that it hasn't become bloated with arcane features. #### Cons It was a little tricky to get the domain stuff working with our Gmail server, but following their instructions to the letter worked like a charm. Other than that initial technical step, it has served us very well with literally no problems for two years. #### Reasons for choosing Gaggle Mail MailChimp might have worked, but required opt-in by every recipient and was overkill for our needs. #### Reasons for switching to Gaggle Mail Google groups opt-in process and need for users to have Google accounts was making it impossible for us to reach 100% of the parents at our school. --- ### Superb Support - Overall rating: 5/5 - Reviewer: prad b. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered so far we are very pleased with the system. i prefer forums, but gaggle email seems to give the best of both worlds if you use the archive. we are attempting to implement a nationwide ban of fireworks and except the list to grow large - so forget the CC: in your email! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros this is a very good system once you figure out how to use it. the support provided though is excellent! [sensitive content hidden] got back to me promptly and answered all my questions with easy to implement solutions! #### Cons it took a little bit of time and trial and error to learn how to use it effectively. #### Reasons for choosing Gaggle Mail forums are my preference, but not the preference of others in the group who like email. listserv is not as uptodate as gaggle and imho not the easiest elist to use. i thought of setting up mailman on our server and that would have been fine, but i don't want to make the effort. --- ### Simple Archival Software - Overall rating: 4/5 - Reviewer: Timothy G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a nice simple service but can definitely use some work on making the main search function easier to use. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros This is good for archiving your organization's email. I've never had an issue with breaches or missing emails and once it is set up, I can forget about it and trust that it's working. #### Cons The search function could use some work. For anyone who has never written code, this can be a difficult search function to use. For example, it uses "And/Or" search functions for whether you want the multiple fields to need to be joined or not. It's a bit of a hassle to get used to. #### Reasons for choosing Gaggle Mail The price was good via the company and the archives are kept off-site. --- ### Does the best at what it does - Overall rating: 5/5 - Reviewer: Walt R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keeping in touch with various groups of constituents and external email list management, with self service maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Spamless complaint email interaction, list management. #### Cons There's not much to dislike. Some of the GUI are not quite as intuitive as they could be but easy enough to figure out. It's a two trick pony, but who cares - it does those two tricks better than anyone could conceive. #### Reasons for choosing Gaggle Mail Ease of use for end-users, ease of list maintenance, anti-spam capabilities, and self-service for end users. #### Reasons for switching to Gaggle Mail Yahoo groups was flaky, subject to abuse, lacked self service, etc. --- ### Excellent group communication tool! - Overall rating: 5/5 - Reviewer: Paul O. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Surprisingly, there aren't a lot of good, simple-to-use group communication tools out there. The ones we've looked at require all users to learn and adopt a whole new group communication ecosystem. When the majority of your users are volunteers, that's just not practical. The beauty of Gaggle Mail is that it takes an existing ecosystem that everyone is already familiar with (email) and turns it into a communication hub that automatically distributes your messages to everyone in the group. It is exactly the tool that I spent years searching for! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Gaggle has proven to be an effective communication tool for various groups in our organization. Setup was pretty straightforward. The option to use our own domain is great, and was easy to implement. Deployment across various groups was uneventful. The ability to customize the email footer is great for simple reminders about how the group email works. #### Cons So far we have not had any negative experiences using Gaggle Mail. We've been using it for about three years. --- ### Excellent software and support - Overall rating: 5/5 - Reviewer: Bernie W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup. Nice interface. Value for money. #### Cons A minor issue: The inability to make 'Show Original Message' the default. Note: Apparently, this is currently being implemented. #### Reasons for switching to Gaggle Mail Previous service was switching to one of those dreadful BBS-style bulletin boards. --- ### A robust and surprisingly well-supported free listserv in the cloud - Overall rating: 5/5 - Reviewer: Edward S. - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support. Email responded to quickly, suggestions to the point, a complex task that required back-end manual involvement completed in 24 hrs witout fuss. #### Cons Absence of LISTSERV command interface (or hidden?) #### Reasons for choosing Gaggle Mail It was free (for my small SIG listserv needs) and quick to set up --- ### Easy and efficient group email - Overall rating: 5/5 - Reviewer: Jo D. - Verified reviewer: Yes - Industry: Farming - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We have a lot of low-tech farmers in our membership, and they mostly seem to be able to use the group email without too many problems. It's really easy to manage, and great that there's a daily digest option. #### Cons I would like to see some formatting options in the email editor as it's hard to get important parts of a message to stand out. --- ### Gaggle use by an all volunteer fire/EMS department - Overall rating: 5/5 - Reviewer: Jeff C. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easily deployed and understood by the users. It meets our needs perfectly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We were looking for a product that would serve our needs of being able to direct mail to different groups of people some of whom were subsets of a larger group while being able to use any personal email system. As we are all volunteer it also could not cost an arm and a leg which virtually all other choices did. #### Cons Honestly, there were no drawbacks for us. #### Reasons for switching to Gaggle Mail Person providing the service left the organization. ## More reviews [Next reviews](https://www.softwareadvice.com/email-marketing/gaggle-mail-profile/reviews/?page=2) --- Gaggle Mail Reviews, Pros and Cons - 2026 Software Advice