The team at Levitate is excellent. They are thoughtful and innovative. The client education and support are vital and we have never had a problem with them. The implementation of AI has been well done and I expect they will continue to be a leader in their space.

I use Levitate for email and social media campaigns as well as a couple of monthly newsletters. Levitate has a GREAT dev team, very responsive in support, always flexible and working to improve. They have held our hands through every stage and we see the product improve on a regular basis. The integration of social media and now AI, is vital for us. Levitate made my job easier.

I really can't complain here. Any time we encountered a road block during implementation, they were on top of it and came up with a solution.

We use Levitate to keep in touch with our current clients but also to reach out to prospects. All of these emails look very personalized and have had great responses! The team at Levitate is always great to deal with and very responsive.

The thing I like least isn't really even a software issue, just something we had to put a lot of thought into when we got it set up. The tags are SO important and you need to have your system planned out when you get it started or else you are going to have to backtrack through a ton of contacts to get the information where you want it.

Great working with their support team to successfully implement levitate.

Very happy with this products ability to generate business. We are very pleased.

It might actually generate too much business if that’s possible.

Keeping contacts and tasks on target in an organized manner. Levitate makes it so easy to stay in contact with clients and the public by providing well-written pieces to post or send out. Customer service is amazingly personalized and helpful.

Customer service, content writing, organization

I wish the writers could turn out even more new content even faster. But there is so much compared with other providers!!

Wonderful experience . I am excited about the evolution of this software.

The software is a great alternative to mass blast emailing. It allows us to touch new clients and stay in touch with our current clients. It is excellent. My sales team love it!

More customization of the emails. Would like to embed PDF and video. Maybe not so many clicks to get to different menu items. Improve interface.

My overall experience has been excellent and I am really thrilled with Levitate. The implementation process was very easy and I was impressed with the level of personal support that I received. Levitate is perfect for my needs as a contact management system and even more so. I also like how easy it is to use, sort data, make lists, etc. Levitate has my full recommendation.

This product gives me everything that I need. I use it as a contact management system and more and it works great. I like how easy it is to use and I appreciate Levitate's support.

Nothing really. I honestly don't dislike anything about the product.

It would be 100% approval rating if and when I can get Levitate to work with my cellular device.

The reminders and ability to store notes.

I can’t get Levitate to work with my cellular device.

The platform is super simple and easy to use because they support you like a champ along the way. The platform is excellent but the service and support is twice as good.

Limited features and options for employee benefits.

Very easy to use and full of functionality.

Inability to set up email campaigns for other users as the administrator. I have to sign in under their userid to accomplish that.

The onboarding process couldn't have been easier, and the customer service people are friendly and great to work with...especially since I'm not the most 'technologcally-oriented' person!

The amount of content material available is amazing. And there was a great deal targeted to my specific industry. And they develop it on a timely basis, so nothing ever seems to get too 'stale'. The ability to customize the material and make it specific to my needs is also of great value.

If I had one complaint its that the software reminds me far too often for 'tasks' that I should be doing, since I'm someone who doesn't want to inundate their clients with too much content.

My students love the timely contacts with specific information tailored to their status. I have received answers to 25% more of my campaigns since using the Levitate software.

Most important to AcademyGPPS communications is to address the students by category when general reminders and data are being distributed, but individually for payment receipts and Certificates. The Levitate system allows the right amount of information to be saved per student for specific emails, and unlimited tags to allow efficient group distributions. Additionally, the support provided by the Levitate team to design and customize templates and campaigns is the real value of this product over time! The students need clear concise emails that are timely, but not intrusive, and Levitate allows me to control who is getting what, and when. And, I can even know who opens which emails, and request updated emails in a timely fashion. Fantastic tools!

There is not a single thing that has not worked exactly as presented and expected. I like it all.

Staying in touch with our customers has been amazing - sharing genuine concern and providing information at my pace and specific to my customer base.

it is amazing how the simpliest forward-facing email can make an impact. I love that my emails don't look generic or canned or gimicky. The pre-set campaigns are a great jumping-off spot for me, the fact that I can edit existing campaigns is super easy, and let's me add my personal touch. I know it may sound silly, but I love (and my customers even more) the birthday emails - I have tried other programs and don't remember ever getting a response in return until Levitate. With Covid-19 it was really evident how a 2 line email letting folks know we were thinking of them on their birthday meant so much -

I honestly can't think of anything that I would change - They are always improving the platform and adding features

Overall, Levitate is a fairly priced easy to use product that I would definitely recommend to anyone looking for a way to greatly improve their open rates on email campaigns. It also makes it very easy to keep up with customer communications with regular alerts. Reports are also very user friendly with good details.

Easy to use email campaigns that hit customer's inbox and get read. Our open rate more than tripled the open rate of our previous marketing software. Great friendly customer support. Easy reports and task assignment.

If you have customers or prospects that have multiple employees or hire new people, it is a real pain entering employees for the customer. Each employee has to be added individually with all the right tags, and details like address, phone, email, website etc. etc. This is a painful process which leads to missed tags, extra tags, misspelled information and a mess to clean up. Also, it would be nice to be able to customize some templates for notes to gather consistent format and information captured when talking/meeting with clients and prospects. Tried to integrate Google Docs to solve this issue with no success.

Great company with an amazing product and wonderful people that makes our job easier.

Great program and easy to work with! Excellent resource with great communication and Levitate has amazing people.

None very happy! I really do not see any flaws in the communication process and glad we are have worked together and enjoy our relationship.