--- title: "Mailbird Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mailbird. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mailbird is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/mailbird-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) / [Mailbird](https://www.softwareadvice.com/email-marketing/mailbird-profile/) / Mailbird Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/mailbird-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/mailbird-profile/alternatives/) # Mailbird User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 394 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.1/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 248 reviews (63%) - 4 stars: 99 reviews (25%) - 3 stars: 11 reviews (3%) - 2 stars: 11 reviews (3%) - 1 star: 25 reviews (6%) ### Most mentioned pros - Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features. - What I like most is the ability qto manage all my 6 accounts in one place. Plus features like the Time settings to send the email or the tracking of emails are good decision breakers. - The ability to consolidate all of my email addresses AND calendars in a single email client with both, powerful integrations AND the ability to make it barebones enough so that it can be a tool for focusing is fabulous. ### Most mentioned cons - Supports response: It's been too long since you purchased it - sorry. - They disabled one of my email accounts, and the only way to reactivate it is to pay more for an upgraded license. - Terrible. ## Mailbird customer reviews Showing reviews 1-25 of 394 (page 1). ### If you want a solid, easy email management tool, this is it. Plus no more Outlook. - Overall rating: 5/5 - Reviewer: Tomas F. - Verified reviewer: Yes - Industry: Market Research - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy with the performance of the software, the simple process and I love the ability to "see" all the important stuff clearly and quickly. The calendar integration is great, so no double checking on different apps and the tracking and filter options are great. Will recommend it to anyone that doesn't want big names to manage their email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I like most is the ability qto manage all my 6 accounts in one place. Plus features like the Time settings to send the email or the tracking of emails are good decision breakers. I wanted out of Outlook this was a charm. #### Cons Maybe the left bar of the account icons, if too many some are not seen directly.p #### Reasons for switching to Mailbird Tired of missing email and PST system. --- ### Very happy I made the switch from Hey - Overall rating: 5/5 - Reviewer: Daniel I. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I haven't been using it for too long but I like it way more than Outlook and think paying once for a lifetime license to the client is a great model that's not too common nowadays. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ability to consolidate all of my email addresses AND calendars in a single email client with both, powerful integrations AND the ability to make it barebones enough so that it can be a tool for focusing is fabulous. #### Cons I honestly cannot think of anything bad to say about it for disciplined people. If you're not disciplined, you might have some problems because you can integrate basically any messaging platform with the client and that could end up causing an unlimited amount of distractions. #### Reasons for choosing Mailbird I've used Thunderbird in the past and find that the interface is very outdated. #### Reasons for switching to Mailbird I only used Outlook for my Exchange accounts and Hey for my Hey account but they didn't quite satisfy me. Searching for alternatives online I found that Mailbird was focused on productivity and had several features that the other two didn't so I have it a try and found it much, much better. --- ### Works well most of the time - Overall rating: 4/5 - Reviewer: Pat D. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The product does a good job of allowing me to accumulate all my email accounts in one platform. It is fairly easy to set up and use. #### Cons Customer service is pretty much non-existent. I'm currently having a problem with all my outgoing emails form one account that are going directly to people's' spam folders and have not received any kind of help or response from Mailbird. --- ### Great for micro businesses - Overall rating: 4/5 - Reviewer: Cameron N. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less 'all Google' and more options for MS365 users...give people actual options, unlike every other tool out there (all google focused) - not every micro business likes Google!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Super easy to use, setup, and keep all communication tools in one place #### Cons HATE, HATE, HATE that its Google focused - not everyone likes Google - please make more features available for Microsoft 365 users!!! Like SharePoint, Word, Excel, etc. as an app option! Stop with Google crap! #### Reasons for switching to Mailbird Wanted all communication specific tools in one place and not 50+ tabs up in browser, not knowing where notification sound was coming from. Now I just go to MailBird and can see all comm tools in one place! --- ### Unfortunately does not always send mail - Overall rating: 4/5 - Reviewer: Sarah E. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered In general when it works it is a good product, but it does not work consistently and is not reliable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like that all accounts are unified in one place. I can set up icons that help me identify an account at a single glance. The delayed sending feature is helpful and intuitive. #### Cons I have one account that consistently has problems sending mail with mailbird. There is no announcement that it does not send, instead it quietly slides that mail into drafts, and it is a nasty surprise to discover it did not go out. I have contacted customer service several times, they can find no error! On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the problem is not consistent it is hard to capture!! #### Reasons for switching to Mailbird My outlook account could not retain my passwords for my email accounts, and for every single mail I sent it required a password!! I finally gave up. #### Vendor response Hi Sarah, we're naturally sorry to learn of the problems you have been experiencing with Mailbird. My colleague Shub (who you have been communicating with) still has your ticket 'On Hold' since February, as he is waiting to receive the server log from you which will help us diagnose the problem and offer up a solution. We look forward to receiving it at your earliest convenience so that we can begin diagnosing the problem more accurately. The Mailbird Team Replied April 2023 --- ### Great Mail Manager, Not-Great Search Option. - Overall rating: 3/5 - Reviewer: Wiktor P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helped me with organizing my emial with other software, note takings, calendar, tas managing etc. On the other hand, due to the poor search/filter option it did not help me with client communication, because i had problems with finding whole conversation with specific client. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Speed, design, integration with third party software. I hold mail managment, organization, delivery status, character of notifications in a high regard. I would recommend this product for those who like elegant design and subtle notifications. #### Cons Search/filter feature is definately the worst part of MailBird. It works especially bad at large noversation, when you send one email to large group of nondisclosed recepients. MailBird groups it in one big conversation, and when the responder send response e-mail it is hard to find it later. #### Reasons for choosing Mailbird Elegant design, good third-party integration, price, multiple accounts integration. #### Reasons for switching to Mailbird ThunderBird had problems with itegrating different accounts #### Vendor response Hi Wiktor, Many thanks for your feedback - we're working on improving our search and filter functionalities. We realise that some customers would like more options, and we will do our best to deliver them in due course. Thanks for using Mailbird, and for taking the time to share your thoughts with us. Replied June 2023 --- ### Bailbird for manage multiple accounts - Overall rating: 5/5 - Reviewer: Roman E. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good app, and good value for money. Still has some features to be improved #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It does a great job of managing multiple accounts. I use it for my work and my private account and it is very helpful to see both of them in one app. Especially it works well in calendar add-on. Another important thing to note is the variety of add-ons like messengers or task-managing apps #### Cons The functionality of filters is a bit low. When switching accounts in add-on apps, it doesn't permit opening two or more accounts simultaneously. Sometimes the calendar app doesn't refresh automatically and customer support didn't help with it #### Reasons for switching to Mailbird The Mailbird's calendar is able to manage multiple account --- ### Lifetime Licenses to good to be true. - Overall rating: 4/5 - Reviewer: Martyn D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Good until they released 3.0 and destroyed all trust with current long-term loyal customers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The simplicity of using this was a dream, the previously offered lifetime product was a nice touch but they have stopped honoring this now. #### Cons It is no longer honouring the lifetime licenses. #### Reasons for choosing Mailbird Lifetime license with long-term support (which was now a lie), simple and modern design. #### Reasons for switching to Mailbird made the quick because Mailbird seemed simpler and lifetime services were being sold, this has now been reverted and all lifetime keys are stuck on the older version, so we are now reverting to Microsoft. --- ### Clean and fast email client - Overall rating: 5/5 - Reviewer: Dan I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Been using daily for several years with 10+ accounts on all kinds of servers from local self-hosted to exchange and Gmail. Works excellent and support is pretty good too for the rare occasion it doesn't. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multiple accounts incl combined mailbox. #### Cons I wish they focused more on core E-mail features such as auto-classification or maybe spam filtering and less on integrating every tool out there. #### Reasons for choosing Mailbird Clean user interface, good price, all the features I needed. #### Reasons for switching to Mailbird Outdated interface of outlook. No combined inbox for multiple accounts. --- ### The email client MailBird is very simple to use. - Overall rating: 5/5 - Reviewer: Azizur R. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's easy to customize MailBird. I have the ability to alter both the client's appearance and how it functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can handle several email accounts from one location using MailBird, a desktop email client. It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of keyboard shortcuts. #### Cons Only Mac OS X and Windows support MailBird. No mobile app exists.Occasionally, MailBird can be sluggish, especially if I have a large number of accounts and messages. #### Reasons for choosing Mailbird Users who want an economical, feature-rich, and user-friendly email client might choose MailBird. #### Reasons for switching to Mailbird Outdated functions and an antiquated user interface. --- ### Not a Mailbird Lifetime Deal - Be Aware! - Overall rating: 1/5 - Reviewer: Elias L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features. However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. #### Cons Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case. While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal. In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. --- ### Love the Software - but they do collect your addresses. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I really do like the software better than any other email client I have used, so I am sticking with them for now. I hope they are true to their word on only collecting email addresses that you use Mailbird to check. I don't believe they share addresses with any outside company and have only received one sales email from them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and integrates well with Gmail, Office 365, and just about any email account you would use. Very simple but powerful interface. Love that it has a 'Unified Account' where you can see emails from the accounts you choose, but still leave your 'spam' email account out (you get to choose which accounts show up there). Search seems to work really well, even better than Outlook with both gmail and Office 365 accounts. #### Cons They DO collect email addresses that you use Mailbird to check. I was surprised to get an email solicitation to purchase the business version to an account that I had set up but never shared with Mailbird (I used a different account to purchase.) I would have rated them 5 stars across the board if it were not for this. I read online where someone from Mailbird was comparing this to google saying that google collects all sorts of data. The difference is that google is close to being a trillion dollar company with a lot to lose. Everyone knows they collect data and either accept it or use something else. I had never heard of Mailbird until several weeks ago, and their website makes it sound like they do not collect this information when they actually do. "Mailbird also no longer sends name and email address to the License Management System. " (this appears to be a new 'update', but I confirmed that it has been on the website for the last several months at least.) All of their 'add-ons' are really just opening web apps in a side bar. They don't appear to have any real integration with the program. There are two places to 'opt out' of data sharing. When you first set up the program it asks you, then you have to also go into settings -> advanced and un-check 'Share performance and usage data'. --- ### My use of Mailbird - Overall rating: 4/5 - Reviewer: James P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I have had good luck with this email provider other than a couple of times. It wasn't able to download an update. Now, I'm not able to receive my mail and not getting any response from trouble shooting people. I just wish you had someone to call for assistance when having a problem. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like all the storage files this email has. Also the ease of use for us non-geek's. Overall, it has been pretty much maintenance free. #### Cons Sometimes it is slow bringing in my email and I have to click on the inbox to make it load the mail. #### Reasons for choosing Mailbird I must have been having problems with my other provider and liked the sound of Mailbird and what it had to offer with their life time pay selection. --- ### All my email in one place - Overall rating: 5/5 - Reviewer: Masturah D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered I tried this software after having a problem to synchronized my email with the Outlook and have use it since then. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Best thing managing email with MailBird is, it can combine all of my email boxes in this single place and i can monitor and track all my email in here. I can search and filter the email that i want to find by the email address, or from all of the address easily. MailBird really is the best email manager software. #### Cons Some of the email server is not working well with this software. I tried to adding my Yandex email account, but the software keep showing error and can not complete the process. All other email server work perfectly with this software, but not Yandex Mail. --- ### Best Minimal Non Bloated Windows Email Client - Overall rating: 5/5 - Reviewer: Christopher J S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love this program, just wish it was ported to android as well. This fixes all the issues I have with Outlook, namely a clean, minimal interface and super quick functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So Outlook is horrible. Bloated with useless features, slow, ugly, it's the worst. Mailbird is simple, which makes it fast. It has global keyboard shortcuts so you can send an email at any point in your workflow. The UX is clean and distraction free. And one of the best features, omni-inbox. Having all my emails go to one place makes managing email so easy. #### Cons Kind of a con, if you want to connect more than 3 email accounts you need to subscribe. Still, the price is affordable so not the worst thing. Also sometimes it bugs out with my outlook email accounts, I will repeatedly get error warnings, but I am still able to receive and send emails with the account, not sure what that's about. #### Reasons for switching to Mailbird Outlook, like most Microsoft software is bloated, ugly and at times infuriatingly unfunctional. I need something that just worked, worked quickly, and kept working. --- ### It's great to have options - Overall rating: 5/5 - Reviewer: Adrian L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm a long term Microsoft proprietary software user, like most other people, and it is scary to see, year after year, how little they care about what they put out there. Nothing I ever purchased from Microsoft worked as expected out of the box (Windows, Office, SQL, Surface Pro, SurfaceBook) - I spend almost as much time googling unhelpful error messages and trying to fix their unfinished products as I do using their products. After a streak of problems with Outlook and many hours wasted trying to make it work as intended, I found Mailbird, which had a free plan at the time. I installed it on both my Surface Pro and Windows PC as a back-up email client for when Outlook crashed. As you would expect, I've had many opportunities to use Mailbird. It felt like Mailbird was designed by people who actually use email - which was definitely a breath of fresh air. A week later, I bought a license (although Exchange wasn't supported at the time) to support them on this journey. I still depended on Outlook for the Calendar integration, but having something that 'just works' as an alternative for everything else did make my suffering bearable. Support is spot-on: they don't insult your intelligence by telling you to run 'sfc /scannow' each time you have a problem. Unlike most others *cough* they are knowledgeable about their product and very helpful on each occasion. I have nothing but love for the underdog. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros + Not made by Microsoft + Beautiful interface + Intuitive + Customisable #### Cons - Can only choose font sizes from a static list (Font size 11 is not available) - Cannot scroll through the body of an email with mouse middle click --- ### Support VERY BAD - Overall rating: 4/5 - Reviewer: brad a. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered I ended up fixed my problems myself..nothing to do with anti virus/firewalls as I was told multiple times! The first request for help was over a month ago and an endless back and forth of generic emails blaming my firewalls (WHICH WAS NOT THE PROBLEM) ended in me finding a new email provider in the short term to be bale to function while I waited and waited and WAITED for a generic response with a wrong answer. I have to say I am VERY DISAPPOINTED with the lack of support (Long waits for a reply to just say "we haven't forgotten about you" and then days later only receive a generic email that just keeps telling me its my ant virus/firewall??!! Its just not good enough and a bit ridiculous really as email is very important and when its not working you have a FAST response (live chat even) and more one to one personal attention. I sent "Logs twice as they had asked me to do and they came back with no answers (turned out my password was incorrect but this was never even something they considering asking me to check..it was all about my antiviurs or fiirewalls which was had been turned off already but thats what they kept saying it was!) I have a full membership but will not be recommending it to anyone as the support is so bad and generic and unhelpful. Regards, Brad #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It works ok sometimes what else do I need to say, this is not a good review #### Cons When it DOESNT WORK your on your own as Support is just generic emails that take days to reply and just give you generic answers that dont even work..shameful #### Reasons for switching to Mailbird support was too slow and not correct..can wait days for a reply --- ### Not suitable for individuals - Overall rating: 1/5 - Reviewer: Peter P. - Verified reviewer: Yes - Industry: Computer Networking - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Bought it stuck with it #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing at all, I am sorry I bought it, so slow #### Cons Cumbersome interface, very hard to understand and navigateVery very slow, compared to my Samsung tablet which immediate --- ### Lifetime pay once not honored - Overall rating: 3/5 - Reviewer: Joel V. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I purchased the Mailbird lifetime pay once software in 2019, since then I have always had access to all updates as was the company's commitment to pay once. Now in version 3 the company wants new payment, including an annual fee. This breaks the conditions established by them and is an unfair attitude on the part of the company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Software with good features and that works quite well #### Cons Terrible customer service with standard responses and no resolution of issues. Unhonest company attitude in unilaterally changing the conditions under which they made the sale. --- ### I love this email client! - Overall rating: 4/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mailbird help me organize my various email accounts and gives me the ability to have them all in my place. This really provides easy access to my mails, help me quickly access and send emails and ensures I don't miss any emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The first then I'll mention is that Mailbird us pretty easy to use. Another thing is the various add-ons that can be enabled. They make the user experience even more satisfying. I also like that there's a dark mode. It makes it easy to use it at night. The snooze option is another feature I love and use quite often. #### Cons I've never had any issues with this software. Works perfectly for me. --- ### A good email client to keep tabs on your emails - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered To me, this is "the little email client that could". I'm not really using all of it's features, but for my everyday use I haven't looked back ever since I first installed it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's really easy to setup email accounts and keep track of them, either individually or by using their unified inbox. #### Cons At some point I had minor issues with the software, but it was solved after a couple updates. I can't even remember what the problem was. #### Reasons for switching to Mailbird At some point, Outlook started creating more problems than it solved, so I decided to try a not-so-bloated alternative. --- ### Dissatisfied. Took a few weeks to experience many program deficiencies & they refused to refund me - Overall rating: 2/5 - Reviewer: Kimary M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Very disappointing. Did much work to set up folders and bring over saved e-mails and get all my contacts transferred just to find Mailbird lacking basic features that have been around for over a decade in other FREE emails. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Now that I've switched I've found more deficiencies in their design than good. I guess the best so far was customer service helped my husband figure out how to import my 900 contacts from my former Live Mail. And their service reps are pleasant and easy to understand but they can't help you much because the program is so limited. But they are very pleasant when they tell you "Mailbird can't do that" to most the service requests I've made. #### Cons If you do a search of your e-mails you cannot erase in search mode. Meaning once the temporary need to retain emails on a certain topic expires you can search and SEE the dozens of emails you are now ready to erase but you can't erase them. One must write down all the dates or just manually scroll through to erase ONE AT A TIME. Major program flaw. Also you can't decrease the amount of space between returns, & there is no condensed font so if you compose things people will need to print out it will annoyingly take extra paper and ink to print. The bottom line is that my former FREE email was capable of so many basic things mail bird is not capable of and took more than a little over 14 days to experience each limitation as I had need to use the feature. So now I have to waste the money I paid for Mailbird and go to a more progressed e-mail design and I'm not even done moving everything to Mailbird yet. --- ### Can't work without it anymore! - Overall rating: 5/5 - Reviewer: Miljenko B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mailbird is a great Windows app for mailing. It works without a hiccup and it doesn't eat resources. I've integrated Mailbird with 10+ email addresses and it really makes life easier. I can recommend it to everyone. It's dirt cheap, I'm surprised it's a one-time purchase. The [SENSITIVE CONTENT HIDDEN] is making updates every month or two. This is a fully-featured app and mailbox. Go get it! #### Cons There isn't anything bad I can tell about this app. It's brilliant! --- ### If you are new to email, ignore my review. If you are very used to Outlook AVOID this product. - Overall rating: 1/5 - Reviewer: Deb G. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I am frustrated every day and wholeheartedly regret that I did not invest in the program that I was used to, Outlook. I tried to cancel and get back my investment, but I was two weeks too late. I got a note back from a manager basically saying, too bad for you... #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros If you are new to email, ignore my review, you probably like the many positive features of the program and do not know or will not be bothered by my Cons. Like many reviewers said the program is beautiful, colorful, and has a nice video game feel. The icons are easy to understand and work quickly within the program. #### Cons If you are a 20 year MS Outlook user like me, I don't care how cute my email is, I need it to be functional. Frustration starts in that the inbox scrolls in the opposite direction of most everything else on the internet. Adds a step. Replied to emails disappear into the sent message and I can only retrieve them by opening up my server page. Adds several steps. There is no advanced search. The search function is incapable of searching only one folder (e.g. inbox only) so to clean out my inbox ADDS SEVERAL STEPS. #### Reasons for switching to Mailbird Started my own business so tried to cut corners and go with a less expensive option. --- ### Great Email Software - Overall rating: 5/5 - Reviewer: Kiira B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I could have all of my emails in one account which I couldn't find in a program I liked #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how customizable it is and that I can have all 7 of my emails in one email management software #### Cons I think the search feature could be improved. Often if I can't find an email in Mailbird, I can go on my phone and find it very quickly ## More reviews [Next reviews](https://www.softwareadvice.com/email-marketing/mailbird-profile/reviews/?page=2) --- Mailbird Reviews, Pros and Cons - 2026 Software Advice