Marketo Engage vs WebEngage

RATING:

4.3

(701)

Marketo Engage has 701 reviews and a rating of 4.26 / 5 stars vs WebEngage which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (701)
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Ease-of-Use
4 / 5
WebEngage
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4.5 / 5
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Last Review Written
April 26, 2024
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Pros/Cons
  • Pros

  • I couldn’t be more happy with this software. My sales have increased dramatically and the quality has improved as well.
  • I uses this platform very often to run my different marketing automation campaigns. Their multiple automation features like sequencing the campaign is amazing.
  • Cons

  • I occasionally have issues with email formatting and these problems are very hard to fix.
  • UI is bad, and Marketo Sky will help fix this, but it's taking forever for Marketo Sky to get to a point where I can actually use it. Many features do cost extra but you can pick and choose.
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  • Pros

  • The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.
  • Ability to put across anything on website or run campaigns without dependencies on tech team. Also, the account managers are really helpful and provide all the implementation help.
  • Cons

  • I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.
  • The pricing model discourages experimentation and creates road-blocks in terms of on-boarding.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos