The Drag and Drop Campaign Builder makes my job so easy.

The program works great and the support is there if you need it.

Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface.

Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.

The whole database, list and segment thing can be a little confusing and overwhelming.

All issues we have had have been immediately resolved without hindering our day-to-day job.

If there is an issue or error with the software it sometimes can take awhile before you get a response.

Pinpointe is very easy to use. We haven't had many issues but their team is helpful in resolving the.

We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry.

We also dislike the fact that customer service is via email only.

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

Great quality product at a very reasonable cost.

Easy search of databases. Easy downloading of databases.

Great Product - With Excellent Customer Service.

Limited access control on a per user basis -- but I hear they are working on this feature. The team has been very receptive to new feature requests.

Today's customer support is better than before...in years past it was like a fetch game. It was so refreshing to be called back and when I called back him answered and helped me directly.

The best in class email editor, just incredible in flexibility. Extremely friendly dashboard, great reporting, very competitive pricing.

We have a small marketing department but Pinpointe helps us make email blasts quickly and easily. The customer service team is speedy and thorough when I need help or run in to an issue.

I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.

The pricing model discourages experimentation and creates road-blocks in terms of on-boarding.

The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.

Ability to put across anything on website or run campaigns without dependencies on tech team. Also, the account managers are really helpful and provide all the implementation help.

Allows cross device campaign set ups with perfect ease. Integration with Segment.io also makes life easier as most of the campaigns can be event driven.

There are so many feature that you can use free and working absolutely amazing. And the most amazing the customer service and always available with full support as a friendly way.

Any user level has access to customer data which could pose a risk at any time. This needs to be looked into.

On-Site Notifications are highly engaging, segmenting is easy, uploading creative and setting rules is really easy.

The great team behind the product, great support. The features are very good, let's us run campaigns in a very focussed manner.

WebEngage  provide us all at one place. Now our customer journey is more powerful and our reach has increased dramatically.

Besides the immediate analytics it provides, my favorite feature is the ability to  model user journeys and ensure that users are properly supported through their use of the software.

It will then help you in creating automated workflows to build efficiencies. This is a great tool for marketers and will go a long way in boosting your organization's digital capabilities.

Client support is excellent, and the support staff is available whenever you need them.

WebEngage is a seamless easy-to-integrate, easy-to-grasp peace of mind that yields great engagement with effortless execution, highly recommend to all business sizes.

The product is easy to use and does help in addressing some of the challenges.

The UI is a bit complicated to understand and needs a proper walkthrough from experts. Notification Delivery rates suffered when we achieved scale.

Excellent customer targeting/re-targeting capabilities. Clear and precise dashboards and back office.

Our worn out hunt for THE email automation tool we wanted, ended with WebEngage.

We really struggled to find an affordable automation tool for Email & SMS, that had good API support and an intuitive journey builder. WebEngage hits all the right notes for that.

Great team to work with, I havent seen such good implemntation and post implementation support ever.

Smooth, easy going, easy to use and understand. The learning curve is short and the support is great.

WebEngage has best of both worlds, and the most awesome journey builder I've come across as a marketeer.

US Dollar

PinPointe is a cloud-based email marketing tool that helps small, midsize and large enterprises across various industry verticals to create, distribute, analyze and manage their email marketing campaigns. 


PinPointe allows users to create email campaigns from a library of premade templates and automates email scheduling and trigger campaigns. The solution helps users to target audience segments by combining behavioral information, demographics and other custom fields. It also features real-time analytics, which allows users to track Twitter streams and inbound marketing results.


Additionally, PinPointe helps users to add buttons that allow audiences to follow, like and share email marketing campaign elements. Other features include drag-and-drop editors, campaign statistics, spam checkers, lead capture forms and integration with third-party applications. PinPointe can be accessed via desktops and multiple mobile devices and is ReturnPath certified. 


Services are offered on a pay-as-you-go pricing model and on a monthly subscription basis. Support is offered via phone and email.



LongDescription

Real Time Analytics

AB Testing

Customer Surveys

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Campaign

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Campaign Planning

Email Templates

Subscriber Management

Contact Management

Lead Management

Email Marketing

List Management

Click Tracking

Dynamic Content

Event Triggered Actions

CAN SPAM Compliance

Reporting & Statistics

Customizable Templates

WYSIWYG Editor

Image Library

Spam Blocker

Customizable Branding

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Auto-Responders

Campaign Management

Engagement Tracking

Lead Capture

Activity Tracking

Email Tracking

Email Campaign Management

Real Time Data

Landing Pages/Web Forms

Workflow Management

Email Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

Web Forms

Mobile Optimized Emails

Real Time Reporting

Third Party Integrations

Personalization

Lead Generation

Preview Functionality

Social Media Integration

Segmentation

Customer Journey Mapping

HTML Editor

Web browser (OS agnostic)

Professional Edition
For mid-size businesses sending 5,000 to 250,000 emails a month, the Professional Edition is best. You'll get a single user login and access to advanced features at a great price. 

Enterprise Edition  
For mid to large businesses or agencies, the Enterprise Edition is a great solution. You can send 250,000-10 million+ emails a month with this high capacity package and have up to 250 user logins. You'll have dedicated servers, IP addresses, an account manager, phone support and access to additional features, like Salesforce integration.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pinpointe

In Person

Live Online

Webinars

Documentation

Videos

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.


Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.


WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like eCommerce, edtech, fintech, foodtech, media & publications, gaming, BFSI, healthcare, and online retail.



Text-to-Win

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

Site Intercept Survey

Email Monitoring

Mobile Alerts

Experience Management

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

SMS Messaging

Templates

GDPR Compliance

Location-Based Marketing

Sentiment Analysis

Behavioral Analytics

Pipeline Management

Communication Management

Coupons

Scheduled/Automated Reports

Content Analytics

Collaboration Tools

Churn Management

ROI Tracking

Randomization

Review Notification

Visual Notifications

Conversion Rate Optimization

Mobile Access

Survey/Poll Management

Performance Metrics

Channel Management

Web Notifications

Question Piping

Predictive Modeling

Data Connectors

Multi-Channel Communication

Behavioral Targeting

Data Integration

Attribution Modeling

Marketing Automation

Question Library

Expiry Notifications

KPI Monitoring

Question Branching

Real-Time Notifications

Customizable CTAs

Contextual Targeting

Video Support

Response Validation

Review Monitoring

Response Quotas

SMS Marketing

Predictive Analytics

Customizable Questions

Visitor Tracking

Website Visitor Tracking

Geotargeting

Push Notifications

Community Management

Visitor Management

Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis  its MAU count. other details here - https://webengage.com/pricing/

Pinpointe vs WebEngage

User Ratings & Reviews

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Product Demo & Screenshots

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