Pipedrive vs TargetBay

RATING:

4.5

(2958)

Pipedrive has 2958 reviews and a rating of 4.54 / 5 stars vs TargetBay which has 74 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2958)
4.9 (74)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 15, 2024
January 9, 2024
Pros/Cons
  • Pros

  • Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.
  • Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.
  • Cons

  • The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.
  • There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
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  • Pros

  • It integrates well with Shift4Shop.com (old 3dcart.com). The learning curve is straight forward and ease of use is built in.
  • I have been the most impressed with the customer service and the customization this company offers. The team at TargetBay goes above and beyond to make sure we are satisfied with the product.
  • Cons

  • Setup took quite awhile. There were some technical difficulties and setup took a bit longer than expected.
  • Building a template from scratch through BayEngage seems to have limited capabilities, but it still gets the job done in a pinch.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos