All Sender Reviews
1-25 of 147 Reviews
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Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Sender Review: Sender Understands your Needs!
Fadiah
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
The best of Sender
The simplicity of use and point-and-click editing/formatting are outstanding. However, they are constantly striving to enhance it. They make improvements that improve the experience, even when I believe it's already excellent until we're prepared to buy the free account that offers all of the tools and features that we'll need to establish and expand our business.
CONSThe most challenging thing for me has been understanding out how to manage and set up subscribers. Some of the template headlines appear misaligned when viewed on a mobile device. This detracts from the final product's professionalism and reflects poorly on my firm.
Inalegwu Leonard
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
I love Sender.net, The best in the industry right now
the forms have helped me generate leads. Helped my email marketing far easier than i thought i would be
PROSi love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature. The forms integrate easily.
CONSi have not seen yet, started using sender.net for about three months now. I hope there will be non
Reason for choosing Sender
To be sincere, Sender provides beginners like me up to 15000 mails per month to start our business and upgrade later. to me that is a very kind gesture. and almost all the features for the paid version is working with the free version. i am hoping to upgrade soon because i am not leaving sender. it is simply the best i have got.
Reasons for switching to Sender
I was finding Automation and workflow difficult to set up
Jim
Photography, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
Suspended for no real reason
Terrible, after suspension no common sense is prevailing so I have wasted a day of my time.
PROSthe usability and help documents are very good.
CONSSpent 6 hours learning the system, and setting up a workflow only to find my account was suspended as 1.69% of people unsubscribed. Like every database of collected names, there is a settling down period and I believe the rule for your first campaign that has a freshly uploaded database of names should be ignored. If further campaigns break the rules then yes you should be suspended as you are continuing to spam people.
Reasons for switching to Sender
usability
Baha
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Sender- Review
Great Product, great price and outstanding support
Thandile
Entertainment, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Simply the best!
I wanted a ood and easy email marketing service with a good price and this makes me happy.
PROSMaybe the best thing is the cost when stood out from what I was using before I have put to the side money after the principle multi day stretch of usage. Its mind boggling for my online business, clients and they love it, it transforms into a remarkable help that has become part of my ordinary commitment. Absolutely easy to use. Very generous even in on free plan with 2500 subscribers. Value for money!
CONSTo be honest with you, ever since I started using this, I've been completely satisfied.
Reasons for switching to Sender
Too many glitches with barely a funcional support system.
Rajas
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Excellent Application and Customer Support
Sender app is hassle free, fast and easy application to use.
PROSI selected this emailer client after checking out 2-3 others. Besides pricing(which is very competitive) I definitely loved its 1) simple interface 2) emailer designing software 3) Very active customer support.
CONSThings I would like to see improved: 1) Contact management - the terminology needs to more explained. Also, there should be an option to create groups with data from campaign reports.
Reason for choosing Sender
Price, the free package, easy configuration, email creation tool.
Reasons for switching to Sender
Very poor customer service response and understanding towards their customer.
Wayne
Verified reviewer
Business Supplies and Equipment, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Great Value
Good inexpensive way for me to stay in touch with my customers and prospects
PROSEase of Use. Great Value. Good Customer Service.
CONSNo 'cons' presently. The new update is fantastic.
Reasons for switching to Sender
SendGrid was too expensive for the few newsletters that I send and they had a tremendous amount of bounces due to their IP address they assigned to us 'little people' being black listed.
Deepu
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Love the product, the UI and the Support
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
CONSMaybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Reason for choosing Sender
Better Free Tier pricing that allows for scaled payout
Fortune
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Love it
It's been a great experience
PROSAffordable easy to use and customer service is fast and really helpful
CONSThere's nothing so far that I haven't liked
Reason for choosing Sender
Too expensive for the platform that met my needs
Reasons for switching to Sender
Didn't offer marketing unless they were already subscribed
Jonathan
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great product at an affordable price
I mainly chose Sender based on price compared to other competitors but am very happy with the features and how easy it is to use. It does everything I need and for a lot less than other companies.
CONSYet to find one as I have only recently started using it.
Reason for choosing Sender
Price and I only need a few services which Sender provides.
Markus
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Email marketing tool which delivers
Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price.
PROSBriefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend.
CONSGenerally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules.
James
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Best Value for the Money
One of the best things is the cost when compared to what we were using before we have saved money after the first week of use. Its fantastic for our e-commerce clients and they love it, it becomes a great service that has become part of our routine offering
CONSTook a while to get some information about sender reputation but that was because our team didn't follow up.
Reasons for switching to Sender
Cost
George
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Owner
Easy to use, once you understand send flow.
CONSUntil you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.
Joe
Computer Games, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Product. Very easy to use.
They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.
PROSLet my emails/newsletter reach the professional level.
CONSNo complaints at all, great product, simple to use, excellent support
Reason for choosing Sender
I got a list from an intern, I don't remember which other ones I checked out, but it seemed Sender was the best and I was happy to go with them.
Reasons for switching to Sender
Mailchimp was too restrictive
Gloria
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Sender has been my Email Provider SALVATION for the foreseeable future!
My overall experience with Sender after two weeks, has been truly great. Sender is the best email provider experience I've had over these last 6 years of different providers. Thank you, Sender!
PROSI've used several email providers over the years. Sender's free plan is not only the most generous I've seen out there, but, their easy to use tools and live support is unparalleled. Thank you, Sender team!
CONSIt would be great if subscribers could unsubscribe from individual autoresponder campaigns that they don't want to be in. For example, if I'm running a sale, and the subscriber wants to opt out of getting emails for the sale, it would be wonderful if they could do that rather than completely unsubscribing from my email list.
Reasons for switching to Sender
I messed up my Gist account by not removing unengaged subscribers. What a long learning curve that was to figure that out! Convertkit is cost prohibitive for me right now.
Mohammad Mehdi
Education Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Very Affordable and Easy to Use Email Campaign Provider
Overall, I highly recommend this panel to everyone, especially small businesses and businesses in low-income countries. because the plan is generous and even If you want to upgrade to paid one, the price is very fair. On the other hand, the team support you whenever you need technical support.
PROSGenerous: The free plan has 2500 subscribers which is higher than other services that I’ve experienced User Friendly: The panel is very simple and easy to use Very good customer support
CONSTemplate Editor can be more adjustable for right to left languages. I have some issues with numbers there.
Curt
Primary/Secondary Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great for creating shareable newsletters
I've used MailChimp, Active Campaign, Moosend and pretty much any Email marketing software there is currently, and I found that none had better email templates. Saved me tons of time and money. I even stopped hiring designers from Fiver.
PROSThey’re actively listening to what the users need. I like that. Suggested some improvements some time back, now most of them are live.
CONSSaw some minor issues with Outlook, they got fixed. When they will update , it will carry more good.
PAUL
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Like mailchimp in the old days
I needed a sales automation system for a startup that inexperienced users could easily set up and manager
PROSSo easy to use, great templates, full feature set and sales automation with the free version
CONSI Actually really enjoying using it and have been able to get the job done quickly
Reasons for switching to Sender
Cost / Complexity
Marcel
Verified reviewer
Electrical/Electronic Manufacturing, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent beginner's tool
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
CONSIt's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
Andrea
Graphic Design, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
E mail marketing with Sender
Good
PROSEasy to use the software -unlikely other software very complicated for importing lists
CONSEasy to import subscribers - unlikely other software which are very complicated and often reject lists
Reasons for switching to Sender
Don’t remember
Dora
Publishing, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Good support
With the new design developments i can fill the newsletters more personal content with nice appearance.
PROSUsually easy to use. Helpful colleagues.
CONSOn mobile view you need more development
Milad
Verified reviewer
Education Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Perfect Support
easy to use
PROSThis service is very easy to use, and they have very kindly support team.
CONSsender. net have not mobile app like mailchimp, also notify in my phone.
Marcelo
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Overall experience is good
It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.
CONSI had a problem updating the subscriber lists, but was quickly resolved by technical support. Also, it would be very helpful to have more facility to generate new custom designs.
Adina
E-Learning, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Thanks for support
/
PROS[SENSITIVE CONTENT HIDDEN] helped me verify my email, we had an issue with code, and he did a great and fast job. [SENSITIVE CONTENT HIDDEN] is rockstar. Thanks a lot
CONSI'm just starting out with sender, but I love your customer support