--- title: "Hoxhunt Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Hoxhunt. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hoxhunt is a good fit for you!" source_url: "https://www.softwareadvice.com/email-security/hoxhunt-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Security Software](https://www.softwareadvice.com/email-security/) / [Hoxhunt](https://www.softwareadvice.com/email-security/hoxhunt-profile/) / Hoxhunt Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-security/hoxhunt-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-security/hoxhunt-profile/alternatives/) # Hoxhunt User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 338 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 303 reviews (90%) - 4 stars: 35 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like how Hoxhunt sends realistic-looking phishing emails, which helps us learn how to spot real-world security threats. - Its interactive and engaging training sessions ensure that security awareness is always a top priority for everyone, making the learning process enjoyable and memorable. - Customer support is helpful, and interface is clean and simple. ### Most mentioned cons - The software mainly focuses on Email phishing challenges and quizzes, while modern threats like fake calls, messaging scams and deepfake attacks are not covered enough. - Hoxhunt's add-on inside of Outlook could be a little slow at times to process and delete an email after reporting it. - There should be also statistics on failed emails with a separation between training emails where user has clicked on something, and where email was missed (as it disappears after some time). ## Hoxhunt customer reviews Showing reviews 1-25 of 338 (page 1). ### A True Believer - Overall rating: 4/5 - Reviewer: Shane M. - Verified reviewer: Yes - Industry: Machinery - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like that having Hoxhunt for your business always keeps you on your toes. While I am constantly on the lookout for Hoxhunt training e-mails, that transitions to keeping our workplace safe from actually phishing attacks. Also, this transitions to keeping my personal e-mails safe from phishing attacks as I become more aware of what to look for. I also love the gamification as I am super competitive and don't want my streak to end! #### Cons At this point (Platinum, 14/17 achievements), I would like to see more of a challenge. More difficult scenarios, more content on the dashboard, an explanation as to how colleagues in my company have more stars than me for the month even though I haven't missed any. I listen to a Podcast called "Darknet Diaries" and he talks about penetration testing a lot. It would be cool to have trainings on what to look for in the office that may be "out of place" or what social engineering tricks bad guys use to get into physical spaces. --- ### A great tool to train and gamifies email spoofing/phishing - Overall rating: 5/5 - Reviewer: Cameron S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The spoof phishing emails are very convincing, and it really does encourage employees to carefully review each mail before clicking anything. #### Cons No complaints really. If I had to pick nits, the icon for reporting spoof emails is kind of small in the Gmail suite (a restriction of GSuite more than Hoxhunt) --- ### Hoxuhunt - an important tool in working with Security Awareness - Overall rating: 4/5 - Reviewer: Mette N. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered A good motivating tool that also gives you a good view as an administrator, on status of awareness and where to set in. This product also enables you to talk about importance of awareness on C-level and generates the necessary reports. A product that can be a part of the transformation in to a secure company culture. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros The product gamifies the Security training of employees, and motivates them to learn more. #### Cons No real live videos- only animated pictures, this could be more modern reflecting real life situations better --- ### Hoxhunt seems great at what it does - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I mainly interact with Hoxhunt's email phishing simulations. I think that it does a good job of this and many of the simulations resemble more sophisticated email phishing attempts. I think that it is a great training tool in that regard. #### Cons Initially, the email phishing simulator had no way to configured planned out-of-office time. This led to missed simulations and breaking of streaks and such. This issue has since been fixed though, and that's certainly a positive development. --- ### Easy to use, easy to track progress - Overall rating: 5/5 - Reviewer: Nora K. - Verified reviewer: Yes - Industry: Online Media - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reporting phishing and participating in training is straightforward with the interactive and engaging dashboard. I can monitor my progress easily and feel motivated to improve. The built-in features, like reporting emails from my Gmail account, are convenient. If I miss a fake attempt, I receive immediate training, which is quick and simple. Compared to other training and security features I've used, Hoxhunt tracks more accurately and has a significantly better user interface—it's genuinely enjoyable to use. #### Cons Sometimes Hoxhunt's training emails are too good, and it can trick me. (But I guess that's the point: Pay attention, and don't click on things without thinking!) --- ### awareness for the victory - Overall rating: 5/5 - Reviewer: Reinis V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I am enjoying the simulation emails a lot. shows the creative ways of phisherman. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - keeps you on your toes - teaches a thing or two #### Cons - emails received during OutOfOffice will be counted as 'missed' and you will not be able to score the maximum 100% --- ### Best app for security awareness - Overall rating: 5/5 - Reviewer: José F. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered The best way to train and make users aware of the threats and attacks that we could receive via email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intelligent way to detect and sectorize threats, easy to report and good motivation and interarivo, the way to raise awareness and educate users about possible threats. #### Cons So far I see everything adjusted to the needs. --- ### Amazing Email Security - Overall rating: 5/5 - Reviewer: Sahil J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Authentic way of teaching how to identify and report spam emails - the mock emails are really genuine and provides real time training #### Cons Nothing so far. It looks great until now - I am really loving the way it shows the stars --- ### Nice and Fun Tool! - Overall rating: 5/5 - Reviewer: Luciana L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very friendly and gamified interface, not only protects but actually teach the employees how to protect themselves. #### Cons From the user point of view I have no critics --- ### Easy to understand and provides real-life scenarios. - Overall rating: 5/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Scenario-based learning with an appropriate amount of education and context make HoxHunt actually useful-- the gamification and badges has also made security training feel remarkably pleasant and relevant. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like how HoxHunt creates realistic emails that mimic phishing attacks and other kinds of malware in scenarios that actually would happen-- those are great opportunities to test my own understanding of security protocols and to educate myself on what makes an email suspicious. #### Cons I am overall very satisfied with the product but I have noticed an instance where a HoxHunt training email appeared to be sent to spam (which defeats the purpose). --- ### Fun and Educative platform - Overall rating: 5/5 - Reviewer: Vishnu V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hoxhunt has given me more awareness about spam and junk emails and how they compromise our information, more than any other similar platform I have used. The feature I found most attractive is the simulated spam emails and how we get points when we identify and report the emails. It feels like I am playing a game but actually I am getting educated at the same time i get a sense of achievement when I unlock more and more levels. #### Cons I recently reported an actual spam email. The initial response was the status was unsure. I was told I might not get the result of that reporting but your team will do everything in the background. I was unsatisfied with it. It was the time I actually reported a spam email and I wanted to hear the results after the analysis. --- ### Hoxhunt creates a fun gamified security experience to help you improve your skills - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered My company mandated that all employees start using Hoxhunt for security awareness. At first I thought it would be another chore and would add time; however, I quickly realized that learning in a gamified way was not only very fun, but also a great way to learn and remain very vigil with my emails. I made some mistakes at first (i.e. clicked on phishing emails from Hoxhunt) but have noticed my skills grow quickly over time. The gamified experience also creates a great social element at work as we'll say "did you get fooled by that Hoxhunt email too?". They also recently added a Spicy mode which increases the intensity of the emails you receive for a greater challenge. I find the experience very fun - I like the competition and social aspect and have learned a lot. And most importantly, it's really been great for our company in avoiding phishing incidents. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love that you receive actual emails in your inbox that look real. There's really no better way to learn about security that through real simulations. Plus, Hoxhunt makes the experience of learning about security fun! It's actually enjoyable to be able to detect when emails are actually Hoxhunt emails and fun to compete with coworkers to climb up the leaderboard #### Cons I wish there was a way to more easily review what you've learned on a reoccuring basis as well as more visibility on the employees who collected the most points each quarter. We see the leaderboard but announcing a winner would create more appeal and desire to participate in the game --- ### Awareness of emails received in the Organization - Overall rating: 5/5 - Reviewer: Charmaine N. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Chep is a global Company, & have invested in Hoxhund, which is such a good tool for the users to be aware of spams/Hox emails, as the fraudsters are increasing every day, this is an excellent tool to protect company's statutory & other information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros response time is excellent, When, not sure, you can still click on the Hox tab, they will respond, whether it's a positive hit & advise what you need to do. awards are given to encourage you to be alert of unwanted & dangerous emails, that could have an impact on the business information. #### Cons to be honest, I have not had any issues with Hoxhunt, at this present moment --- ### A blend of education, engagement and interaction - Overall rating: 5/5 - Reviewer: Hamza E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All in all, I personally learned about a bunch of different types of attacks. The good thing about this is that you not only learn about the attack itself, but also how to prepare for the attacks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hoxhunt offers training, knowledge bases, customisation, great UI and design, all kept simple and easy to use. It is also relatively easy to implement. The customer support is also helpful as you can also submit feature requests. I use Hoxhunt about 2 times a day because of the email training and sometimes because of the built-in training within Hoxhunt. All in all, it is a learning tool that is very easy to integrate because of all the features mentioned above. #### Cons Nothing in particular, maybe the leaderboard needs an overhaul, its a bit confusing. --- ### excellent training tool - Overall rating: 5/5 - Reviewer: Kira C. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that this program trains us against threats, in a safe simulated environment. It moves emails that seem fishy to a different folder, so it makes you aware that something may be risky with it. #### Cons Some of the training modules that pop up after reporting an email don't always seem relevant to the reported email. Maybe I just didn't understand what the training was for. --- ### Excellent product with great features, when security matters!!! - Overall rating: 5/5 - Reviewer: Venkatesh A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We use this software in our organization to report phishing mails, listed important pros of many- 1. Excellent tool to train everyone to be ready to avoid any threats. 2. Different simulation mails helps us to identify all kinds of tricks hackers use. 3. Star ratings with rank and progress makes us to respond to simulation mails more. 4. Quick training provided after reporting mails are very informative and crisp which saves lot of time and provide lot of information. 5. Very good user interface which pulls us to explore all the options in the tool. Finally I would say this has great features which is really helpful for any organization. #### Cons No cons to mention as such. Only suggestion from my end to Hoxhunt is to advertise more and make organizations use this more. --- ### Hoxhunt everyone must have - Overall rating: 5/5 - Reviewer: Jurgita B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Increased caution. Evaluation of received information. Data protection #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Phishing, Tests, questions. I like, when get unexpected check #### Cons Report, i don't understand why we have to do that. Sometimes to easy. --- ### It's useful and actully fun! - Overall rating: 5/5 - Reviewer: Artur N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly I really liked it! Something new across the boring work inbox. Starting from the "usual" training phishing and scam emails - you can report them via hoxhunt and also get a micro (but useful) explanation about what have you just reported. Later - "spicy mode" - sometimes really believable and hard to detect. Also the gamification aspect is surprisingly fun. By reporting and completing micro trainings you unlock achievements and upgrade your "shield". It's a first time I saw such mandatory thing be quite enjoyable. Nice! :) #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Explanation of security and phishing Training spotting phishing and scam Fun Now I'm paranoid of every unusual email I receive #### Cons Dashboard takes time to find, I always forget where it is Vacation mode still sends you emails sometimes --- ### Great Cybersecurity HUB - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the gamification of the platform. Leaderboards and levels make it fun to train everything cybersecurity. #### Cons Some of the training are obvious and very easy to detect. --- ### How to combine the useful with the pleasant - Overall rating: 5/5 - Reviewer: Sabin G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The fact that it constantly keeps you on your toes and the "competition" with your colleagues in the ranking list. #### Cons Sometimes, the Outlook plugin does not always work - it give an error (unexpected error) or I have to generate links to open Hoxhunt dashboard, because it (the plugin redirect) is not supported by all browsers. --- ### Must have for corporations and employees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It makes one aware of the evolving methods of the attacks used. Keeps you informed and also allows to report potential threats which help organization keep the networks and data safe. In today's business environment it is very important to have data protection. Most of "learning emails" are skipped by users but with Hoxhunt users directly get involved and can understand in real time how much careful and aware they have to be not just while using the organization email but their own personal stuff as well. #### Cons More stimulation emails as the user progresses up the level. --- ### Hoxhunt Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It's the best tool I have used recently which guides users using a real-world scenario and makes users aware of the dangers involved in simple-looking email/attachments/links etc .... I would really recommend the same #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The real world spoof spam email are used to train the user from the pitfall of real world. #### Cons Hoxhunt Dashboard UI & Ability to play any spoof scenario multiple time is missing --- ### Good education tool for employees - Overall rating: 5/5 - Reviewer: Rohit A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a nice tool to educate the employees how to stay away from spam & phishing attacks. Some mails are so convincing that if people are not careful, they will click on the risky links which can then in background wreak havoc on the system. The tool has a convenient interface & regular way for sending mails in a way which makes employee think if this mail is genuine or not. And while doing so the employee is gaining knowledge as well as the system is totally safe. #### Cons Nothing annoying about this tool. I sometimes see some slowness while the dashboard opens up and takes us through the learnings but its tolerable. --- ### Hoxhunt business review - Overall rating: 5/5 - Reviewer: Brett H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Product is always there when you need it, very easy to report a suspicious email. Integration with email application was very easy #### Cons Sometimes I think there are too many training emails. --- ### User assessment of Hoxhunt Outlook plugin - Overall rating: 5/5 - Reviewer: Ferrell G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It has worked to make me more aware of phishing attempts and to scrutinized many emails. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros When there is a test spam message, it lists systematically the reasons for the catch and what to look for. #### Cons None. I am only a user, so I do not use any features other than the Phishing or Spam filters ## More reviews [Next reviews](https://www.softwareadvice.com/email-security/hoxhunt-profile/reviews/?page=2) --- Hoxhunt Reviews, Pros and Cons - 2026 Software Advice