All Alertable Reviews
1-17 of 17 Reviews
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Tarina
Public Safety, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Easy to use mass alerting system
I have been very pleased with the service Alertable provides and appreciate the uptake it is seeing throughout BC.
PROSI value the amount of felxibility and ease of use that Alertable by PEASI offers.
CONSThere is room to develop an option whereby a recipient of a notification can confirm that they have received the notification and engage in a two-way automated dialogue. Example: -> Click here to confirm receipt of this evacuation order. -> If you need assistance to evacuate please click here (immobile due to disasbility, no transport, no egress routes, etc.) - > Select a button to inform the EOC or EM planners of where you will go: -> Reception Centre A -> Reception Centre B -> I will stay with family and friends
Reason for choosing Alertable
We preferred that the pricing on this system was consistent and predictable and that the system is used for other Provincial Alerting systems. There is no need for users to sign-up or create an account - only an app is required. Additional optional sign-up options exist for users that do not have smartphones or mobile technology and users who require landline, email or text notification as well.
Vendor Response
Thank you for your review, Tarina. We're glad that Alertable is meeting your needs and expectations. And thank you for the feedback on how we can improve Alertable and make it even better.
Replied July 2021
Jennifer
Government Administration, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
SaskAlert Review
I like that it instantly gets out information to all necessary parties quickly and efficiently. It is a very useful tool for municipalities in times of crisis.
CONSI find that there are times where I am unsure of what information to put in which spots, as some items are to be clicked and other not. With our SaskAlert training, it's very specific as to what we need to write and where things need to go, but I struggle to get it accurate enough. A suggestion I have is to provide written templates for all the different scenarios that will populate when selected. This will help to eliminate the possibility of errors.
Vendor Response
Thank you for your review, Jennifer. Glad that you find Alertable useful in times of crisis. And thank you for the suggestion.
Replied May 2020
Helen
Public Safety, 201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
SaskAlert
In the event of power outages, SaskAlert messages are still able to be pushed out by the Regina office.
PROSThe pre-made messages for the various types of alerts.
CONSThe program is continually changing. Every training session offered, something new about the program is being presented.
Reasons for switching to Alertable
SaskAlert was offered in our province of Saskatchewan and at no charge. EverBridge System is United states based.
Vendor Response
Thank you for your review, Helen. Glad to hear that the alert templates are useful and good to hear you have arrangements with other municipalities using the same system to send an alert on your behalf in case of power outage.
Replied August 2019
Ashley
Government Relations, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great product for a great price
The staff at Alertable are knowledgeable and extremely helpful. Set up and implementation went quickly and smoothly.
PROSAlertable provided the Township of Ramara with the ability to send out mass notifications to residents and visitors through multiple channels. Similar products were double or triple the cost of this system and did not include all the features this system has.
CONSThis system is missing an app that allows you to enter notifications in a easy manner.
Reasons for switching to Alertable
Cost
Vendor Response
Thank you for your review of Alertable and glad to hear that you find value for money in choosing Alertable for all your community notification needs. Did you know that you can sign in to Alertable from a mobile phone to send alerts? It has a mobile-friendly screen so that you can send notifications quickly from the field, while on the go, right from your smartphone or tablet.
Replied October 2021
Karyl
Civic & Social Organization, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
SaskAlert
Very good product, easy to use, friendly & helpful staff.
PROSSaskAlert is provided free of charge in Saskatchewan. Once training was completed, the only requirement was that 4 test alerts be made, updated and cancelled each year. When we had a water main break while neither of the authorized users had access to the program, a simple call to their office had an alert sent out right away.
CONSThe mapping feature is slightly awkward to use
Reason for choosing Alertable
SaskAlert is free to municipalities in Saskatchewan.
Vendor Response
Thank you for your review, Karyl. Glad that you find SaskAlert (powered by Alertable) useful.
Replied May 2021
Carole
Government Administration, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Alertable Platform Review (AEA)
There is a huge benefit with having a platform that has built-in templates to utilize when you are in a hurry - like during an emergency/disaster. Spell checking ensures that a message is accurate and makes sense. Click and drag options for sections is helpful.
CONSThere is a disconnect when building directions from the click and drag in that you can't just type what you want, you must choose at least one in the bank.
Vendor Response
Thank you for your review, Carole. Glad to hear you find features like the templates, spell check and drag and drop instruction builder beneficial.
Replied August 2019
Cindy
Government Administration, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2019
SaskAlert
Once the training is received, this software program is easy to navigate through. I have never had an issue during my practice training alerts, or actual alerts. I like how quickly the information can get out to the resident in the community who have the app on their phones. It is easy to quickly do an update and cancel an alert.
CONSSome of the areas to fill in are specific on the information required. Therefore, it can be confusing as to what exactly is needed in these areas.
Vendor Response
Thank you for your review, Cindy. Glad to hear that you are able to quickly send an alert when you need to. And thank you for the feedback on how the system can be improved.
Replied August 2019
Candace
Government Administration, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Valuable Communication
We use the system to alert our residents of events that are happening in our jurisdiction as far as emergency management goes. Like drinking water advisories, water disruption. Fortunately we have not needed to use it for flooding and fire events in our municipality but it would certainly be of value in those circumstances.
PROSThe ease of use, the design is organized.
CONSI cannot comment on any cons for this platform.
Vendor Response
Thank you for the review, Candace. Glad that you are finding the system valuable and useful for your community.
Replied August 2019
Amanda
Government Administration, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Review
Being able to alert the public with anything of extreme importance. Better than having to do a mail drop.
CONSNo complaints. I don't use the program enough to have any issues.
Vendor Response
Thank you for your review, Amanda. Glad to hear that Alertable is meeting your needs.
Replied August 2019
Krista
Government Administration, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Value, Easy to Use
Great way to spread information quickly.
PROSEasy to use. Templates are set-up and easy to modify to our needs. Customer service and technical support is above 5 star. Glad we chose Alertable.
CONSThe maps take some time to learn, but Technical support was available to assist.
Vendor Response
Thank you for your review, Kristina. We are glad that Alertable is meeting your needs and expectations and that you are very satisfied with our support services.
Replied July 2021
Erin
Government Administration, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Great Platform!
Alertable is just what we needed for our community. It reaches everyone that we need to, works better than social media.
PROSThis software is easy to learn and use. Makes getting information out to the public quick and easy.
CONSI haven't quite figured out the map feature, but then again, I don't really need to use it.
Vendor Response
Thank you for reviewing Alertable, Erin. We're very glad to hear that you find it useful.
Replied August 2019
Claire
Government Administration, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
08/13/2019 - Review
Participated in a vigorous training and credential maintenance program, have not yet had to send a live alert.
PROSIt is a trusted source of extremely useful local and regional emergency alerts to stakeholders.
CONSThe training and maintenance of credentials is fairly onerous
Reason for choosing Alertable
This service is a useful tool for regional alerts, we do also have a local app for emergencies.
Vendor Response
Thank you for your review, Claire. Glad you find Alertable a trustful source of information.
Replied August 2019
Lorri
Government Administration, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Alberta Emergency Alert
Excellent.
PROSEasy to use and understand. System allows for quick practice to keep skills relevant.
CONSAddressing/map needs to separate Airdrie as a municipality without needing to open the folder for Rocky View County.
Vendor Response
Thank you for your review, Lorri. Glad that you are finding the technology useful. And thanks for the suggestion on how it can be improved.
Replied August 2019
Jon
Environmental Services, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Excellent Emergency Communications Tool
We're very pleased with Alertable. It makes sending out mass public alerts easy. The team at Alertable is always available to support or answer questions.
PROSAlertable was very easy to set up and use. Creating alerts is straightforward and fast. Alerts are geotargeted so they reach only the people that are impacted.
CONSWe have no concerns. The team does a great job of onboarding new people into the system and backing their product with great support.
Angelique
Government Administration, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great customer service
The Alertable software is a great tool to communicate public service alerts to the public. The training site made learning the software easy, breaking down the steps for each part of the alert. I like the demo site and practicing posting alerts and using all the templates.
CONSI am still a new user of the software and don't have any complaints so far.
Vendor Response
Thank you for your review. Angelique. We're glad that Alertable is meeting your needs and expectations.
Replied July 2021
Sophie
Government Administration, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Simple, easy and effective.
Alertable is easy to use both as the sender of a message and the recipient. The templates make the process of sending a message simple and less stressful. Training is easy and fast.
CONSIt would be nice if there was a simpler way of embedding the sign-up form right in my website rather than linking to an external page.
Vendor Response
Thank you for your review, Sophie. We're glad that Alertable is meeting your expectations. And thank you for the feedback on how we can make Alertable even better.
Replied July 2021
Janine
Public Safety, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Emergency management
Just starting
PROSEase of access ability. The support from the company and the overall use of this software
CONSNothing. Have just started using the product and still learning about all its features.
Vendor Response
Thank you for your review. Glad you find Alertable easy to use and that our support team is helpful.
Replied September 2021