What are Ekran System users saying about the software?
Read what people like you have said about using Ekran System software through verified user reviews
User Review Highlights
4.64
14 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Ease of use and it gave us exactly what we needed, which is being able to go back in time and revisit what happened during that particular session."
"It is very easy to use and with great functionality. And its price is cheap for your practical aspects."
"The install is silent and can be done without affecting users. The ability to view from our own screen using a browser is great."
"The only thing I didn't like was the inability to record only when an alert was generated."
"There is no real lack of function we miss so I don't have any negative to say."
"In the beginning, we faced some technical difficulties when upgrading to newer versions."
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Showing 1 - 14 of 14 reviews
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
definitely meets your budget
having the smooth and seamless installation and ease of use are the specs in my priority and Ekran System provides me that.
Pros
ease of use, system admin monitoring and price are the most prominent features.
Cons
not possible to record tabs in browsers individually.

Response from Ekran System
Hi, Thanks for your review! We're happy you found value in Ekran System. We put a lot of focus to make Ekran System smoothly deploy on projects of any size. We constantly work on our website monitoring features and take a note of your feedback. - The Ekran System Team
Replied February 2019
Wayne
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Security and Auditing is a must in Healthcare. Ekran helped us with that.
We have been using it for almost a year now. I really enjoy being able to see from a web browser to entire state of the system and recording without going onto the server itself. We have seen alerts come across and able to react quickly to verify what is going on. I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for.
Pros
Integration was very easy. The install is silent and can be done without affecting users. The ability to view from our own screen using a browser is great. The amount of things that can be recorded and alerted on is a major plus. Searches thru the recordings for keywords helps to reduce how much info to sift through.
Cons
Feature requests take a bit of time to get and if you request support in the afternoon, it seems to be the next business day before any reply comes. The amount of space the recordings require is also a major consideration. We have had to increase our drive by 1TB.
Reasons for choosing Ekran System
The ease of use was a major factor along with the details that are captured with recording.
Reasons for switching to Ekran System
The system was clunky and could only be accessed from the server. It was not friendly to use and very slow. Support could not fix issues with the product and any agent upgrade required manual pushes which rebooted the clients. Backups were also a pain on a VM which couldn't be turned off even with the VM being backed up every night.
Antoine
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
install / setup
good experience. Meeting with Ekran team were easy to set up and helpful. good value for money.
Pros
easy to set up and use. video recording feature works welll.
Cons
user management could be improved for PAM module.
Reasons for choosing Ekran System
better pricing
Roland
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Affordable Monitoring
We have used Ekran to effectively to monitor our users and it provides us with the evidence should performance issues arise. I find it a very intuitive and affordable audit tool that also supports our security needs. We are planning to roll it our across all of our network infrastructure to give us even greater insights. Ekran support is responsive and knowledgeable about their product, willing to listen to their customer concerns and incorporate suggestions in future releases.
Pros
Ekran does what it promises which is monitoring our users productivity and performance plus it augments our security nicely by providing evidences for our controls and audits. It also provides alerts based on a number of rules/conditions and we have been able to identify behavioral risks and further improve our controls to support PCI and SOC 2 audits.
Cons
The only thing I didn't like was the inability to record only when an alert was generated. As always, Ekran support was very receptive and responsive to our request and they will be rolling out this new functionality in the next few months.
Egzon
Company size: 51-200 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2020
Reviewing the EKRAN system
Overall, we are satisfied with the product. With the majority of our operations completed digitally, EKRAN serves very well the prupose of helping us identify potential information security threats.
Pros
EKRAN cares about its customers even after the transaction is completed. Their response time is excellent, and they have proven many times that they are a customer-centric organization.
Cons
In the beginning, we faced some technical difficulties when upgrading to newer versions. With help from the EKRAN's technical team, we managed to successfully resolve the issues, and now we are to upgrade without any trouble.
Alexander
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
good value for money
Pros
I does what it should, is easy to run and to understand while the support team is very responsive.
Cons
There is no real lack of function we miss so I don't have any negative to say...

Response from Ekran System
Hi Alexander, Thanks for your review! We're proud to have such loyal customers. Recently, we've launched 24/7 customer support to make our service even better. - The Ekran System Team
Replied March 2019
Christian
Company size: 501-1,000 employees
Industry: Gambling & Casinos
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Brilliant product for traceability purposes
Overall good experience
Pros
Ease of use and it gave us exactly what we needed, which is being able to go back in time and revisit what happened during that particular session. We already had a couple of users asking to view the recording themselves in order to verify if they actually did a particular command / sequence or not
Cons
UI could be improved to feel more modern Easier access to get reports etc.
Justin
Company size: 51-200 employees
Industry: Military
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2020
Amazing Support
Excellent, the support team was there for me 100% for any questions I had and was able to resolve issues during deployment and STIG settings for IIS.
Pros
The support provided by the company is by far the best for any software I have ever encountered.
Cons
Configuration and STIG implementation can get a little tricky
Vincent
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2021
How to minimize internal threats
Pros
TO be able to have a quick view on internal activity on the network, for employee monitoring but even more to minimize internal threats, intentional or not.
Cons
Necessary to have some help to understand the implementation of Ekran (technically and legally)
Reasons for switching to Ekran System
Price and ease of use

Gatis
Verified reviewer
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Good functionality - good software
Controlling 3party's who access company servers for supporting.
Pros
You get right functionality with good service. Software doing exactly what you expect from monitoring and controlling software.
Cons
Software UI not responsive and no user friendly on mobile devices.

Response from Ekran System
Hi Gatis, Thanks for your review! We're happy you found value in Ekran System feature set. We'll work on improving UX on mobile devices in the next major updates.
Replied February 2019
paloma
Company size: 2-10 employees
Industry: Computer & Network Security
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2019
Monitor, Detect, and Analyze Insider Threats
Complete traceability of everything that is done in the machines.
Pros
It is very easy to use and with great functionality. And its price is cheap for your practical aspects
Cons
The least I like about this software is that it is not translated into Spanish
Arash
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2020
Great Software! Easy to use and deploy.
Overall, our compliance team is now very happy! Highly recommended.
Pros
If you need a solution to monitor your privileged user access sessions, Ekran is the easiest to use and quick to deploy. The installation and deployment of the agents took less than an hour. Unlike other solutions, Ekran's management console is very straightforward and with a couple of clicks we set up our environment. The documentation is very accurate and up to date, and it follows every aspect of the system. We haven't had any issues so far, but the support team has been very helpful with the setup process.
Cons
This isn't really a con, but I wish there were more built-in alert rules. Nevertheless, the built-in rule set covered more than 80% of our needs.
Herzel
Company size: 201-500 employees
Industry: Media Production
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2021
easy to deploy and use. very good support
Pros
easy to deploy and use. very good support
Rimvydas
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Review of Ekran System
Pros
Easy installation and integration. Excellent amount of recorded and alerted things. Easy search within recordings. With Ekran we are able to identify risks and maintain ours services uncompromised.
Cons
Additional investment to disk space to keep records must be planned well in advanced.
