5
4
3
2
1
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.4
Functionality
4.5
"XFind does a great job at finding unique keywords in more obscure cases. These can be the harder cases to solve at times, so it can really provide a quick win for difficult situations."
"Easy to use, has great integration with Salesforce. The learning algorithm helps a lot."
"Overall the experience has been good and provided helpful results."
"Sometimes it's search engine seams odd, some articles are not found on xfind, even if the title and content is very relevant to the affected ticket."
"At first struggle with the software, for a few or many times it didn't find something related on, it based a lot on the title of the ticket and was not much helpful."
"I have to use it more to find if I will keep using it, but for now its been a rollercoaster, some times good some times bad."
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