All D&B Finance Analytics Reviews

1-25 of 113 Reviews

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Hongbo

Insurance, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

The investigation function needs improvement

good

PROS

Accuracy of database, expansion of database.

CONS

The investigation function needs huge improvements. We can't filter or sort. we should have a dedicated portal for each username, or at least we can sort.And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing. We don't need to know the investigation is done, we need to know when the profile is updated.It would be great also if you can have a communication panel for each investigation, becoz sometimes the investigation is not comprehensive enough and we need to provide more evidence or information. Other than provide that information in previous investigation, we have to re-initiate a new one, that is very difficult for the overall tracking.

Vendor Response

Thank you so much for your kind words, Hongbo! We are thrilled that you are enjoying your experience, but we also understand some challenges you face (investigation). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied August 2023

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed June 2023

A Necessary Company Tool to Mitigate Risk

Ability to provide customer credit determination in same day turn around thanks to trade payment data and risk analysis.

PROS

Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy. This has replaced manual process of calling trade references when data was not available using prior CreditSafe tool. Enjoy mutual benefit of also being a trade partner to allow for greater data tools and logo displaying that we report to D&B to encourage prompt payment.

CONS

There are no cons to speak of. Data is easily useable and provides what we need. The more companies that are using this great tool, the greater benefit to us all.

Reasons for switching to D&B Finance Analytics

CreditSafe provided much less data points in comparison. Could not find enough data for smaller companies.

Vendor Response

Thank you so much for your kind words! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Curtis

Consumer Goods, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2024

Review of dnb

The database is good, getting support is not.

PROS

The database is extensive. The reporting is organized.

CONS

Customer service was lacking. Simple requests can be misinterpreted and conflicting information is given.

Brittney

Staffing and Recruiting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best System Ever

PROS

It is extremely easy to use and very informative

CONS

no complaints at all i would recommend to anyone

Vendor Response

Thank you so much for your kind words, Brittney! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

James

Packaging and Containers, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

D&B Finance Analytics

I use it daily in my risk management and credit limit decision making.

PROS

The detailed reports provided and the ease in finding businesses.

CONS

D&B alerts received in my email about companies not in my profile.

Leila

Computer Hardware, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

D&B Review

Over all experience is satisfactory. comparing with other products in the market, D&B usually provides the best results.

PROS

Gives a very good overall data that assist us with our credit decisions.

CONS

Expensive. It also is not specific to industry.

Lynne

Textiles, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Accessory for Risk Management

Excellent. I have comfort in trusting D & B for my information.

PROS

Easy Accessibility and use of the reports.

CONS

It's an excellent tool to see where a company stands.

Reason for choosing D&B Finance Analytics

Comfortable with the use of the the product.

Mohammed

Hospitality, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Manga Review

PROS

Their accurate reporting and recommendations of credit limits.

CONS

I do not recall any. Never had an issue with the system

Vendor Response

Thank you so much for your kind words, Mohammed! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Gregg

Airlines/Aviation, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Use of D&B

Use it weekly to assess financial risk on future and current vendors. provides sufficient information to make a decision.

PROS

Ease of getting financial analytics on potential vendors.

CONS

I have nothing to report at this moment.

Claire

Construction, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

A great tool for our needs

PROS

It is easy to search / use and provides a wealth of information. relevant to our needs.

CONS

sometimes the reporting can be a little confusing

LeAnne

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

D&B Finance Analytics Go Hard

D&B is a very resourceful tool in my current job role.

PROS

It's very beneficial, user friendly, and easy to navigate through.

CONS

I wish comapnies would use the Financial Statement reporting side more often, as this would be extremely usefulf for me in my ucrrent positon. If this information was there, I would do less customer contact regarding financial statements.

Vendor Response

Thank you so much for your kind words, LeAnne! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied September 2023

Lisa

Business Supplies and Equipment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Helping out

I really like the ease of use.

PROS

Easy to use. Useful information. Like the updated information notification.

CONS

That you have to change your log in PW way too often. Like every 3 months or so. I also wish you noted which departments go for which D&B # for municipalities and such.

Vendor Response

Thank you so much for your kind words, Lisa! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied September 2023

Thomas

Business Supplies and Equipment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2023

It's good

PROS

trade payment history is the most useful as i can quickly see if the customer pays their other vendors

CONS

often gives high recommended credit limit to businesses with little to no trade payment information

Vendor Response

Thank you so much for your kind words, Thomas! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Mark

Mining & Metals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Title?

PROS

The database of companies and the evaluation of those companies.

CONS

I would like to see more company contact information and the ability to verifyof Tax ID's

Vendor Response

Thank you so much for your kind words, Mark! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Ines

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A must in credit decision making!

D&B Finance Analytics was super easy to set up and integrate. Our full customer portfolio was available on the platform within hours, and we were able to customize and create financial reports which returned valuable data for our credit decision-making.

PROS

DnB Finance Analytics provides instant reports showing all critical financial indicators about potential new companies we are looking to engage in business with. Additionally, the News and Alerts feature emails daily notifications about current companies in our portfolio that might be under financial stress.

CONS

D&B Finance Analytics sometimes fails to provide full comprehensive reports from businesses outside of the US and Canada.

Vendor Response

Thank you so much for your kind words, Ines! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Denice

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great tool to use to identify Financial Risk!

PROS

What I like the most about D&B Finance Analytics is that it helps me identify the risk factor associated with certain customers.

CONS

What I like least about D&B Finance Analytics is that this feature was not available a few years ago! It would have definitely made my life easier.

Vendor Response

Thank you so much for your kind words, Denice! We are thrilled that you are enjoying your experience. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied August 2023

Sofia

Insurance, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2023

Good service, however could use improvement

Overall I give DNB a rating of 4/10, I believe that it is a good service, however could definitely benefit from updates, as well as better technical support.

PROS

Provides the necessary information necessary for credit risk management, that I use for my job. Easy to use, very user friendly good design.

CONS

Customer support is slow, takes a while to update reports, inaccurate results, technical issues sometimes happen

Vendor Response

Thank you for taking the time to provide your feedback on D&B Finance Analytics, Sofia. I wanted to let you know we are constantly improving our product, so we value your input. Would you be open to having a conversation with a member of our product team to better understand your concerns?

Replied August 2023

Amy

Mining & Metals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

An essential tool

PROS

Uploading data to D&B Finance Analytics is a streamlined process that takes me a few minutes a month. The data provided is a key tool in the management of our credit portfolio.

CONS

It took me a bit to realize where to find my portfolio list when I first started using the product, somehow the tab was not intuitive to me. All the key features of any D&B platform I have used in my career are available. The information provided is only as good as what is available from those who report.

Vendor Response

Thank you so much for your kind words, Amy! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied August 2023

Patrick

Automotive, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Quick, Easy to Use Tool

PROS

Useful information can be generated in a short amount of time. The graphics and credit recommendations are super helpful and intuitive.

CONS

At time the site can slow down and downloading reports can be cumbersome.

Vendor Response

Thank you so much for your kind words, Patrick! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Sulaiman

Food Production, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

A Must Have Tool

It's a must have too for everyday use, from risk assessment to overall analytics.

PROS

Easy search, user friendly, and wide data range availability.

CONS

More organized dash boards, or customized dash boards.

Vendor Response

Thank you so much for your kind words, Sulaiman! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Leslie

Legal Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

D&B Financial Reports

PROS

The analytics for the Delinquency and Failure Scores help us determine the financial status of potential clients.

CONS

The recently changed, in the past year, of the downloaded document is more difficult to read then past versions.

Vendor Response

Thank you so much for your kind words, Leslie! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied August 2023

Cinthya

Research, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

D&B Finance Analytics

The alerts we get are useful, although it seems to be a new feature as in previous months we didnt receive as many as we do now

PROS

I like the scoring and when sometimes it shows you the companies aligned to it and which on is the "parent" ACC

CONS

The most important feature for me is the update of the reports, it is not clear for the user the frequency that the reports get updated... I once raised a ticket, but the answer was not clear. Sometimes you see that the report was updated 9 months ago, and no clear indication when it will be done again

Vendor Response

Thank you so much for your kind words, Cinthya! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied September 2023

Cliff

Insurance, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Leverage financial Risk Analytics Daily

Used daily as part of our firm risk evaluations

PROS

Gauge overall financial risk of a company

CONS

Analytics and risk definitions could be clearer

Reason for choosing D&B Finance Analytics

Part of overall D&B solution

Vendor Response

Thank you so much for your kind words, Cliff! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied September 2023

Kelvin

Logistics and Supply Chain, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

D&B Finance Analytics

PROS

It provides sufficient information for us to evaluate existing / potential client financial position

CONS

Not at the moment. Current usage is enough for us analyze.

Vendor Response

Thank you so much for your kind words! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied July 2023

Greg

Staffing and Recruiting, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Love the product

PROS

I get a snap shot of the people I do business with.

CONS

Some of the reports are incomplete and dont give you the information you need.

Vendor Response

Thank you so much for your kind words, Greg! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied September 2023

Showing 1 - 25 of 113 Reviews