--- title: "Quadient Accounts Receivable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Quadient Accounts Receivable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Quadient Accounts Receivable is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/quadient-accounts-receivable-by-yaypay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounts Receivable Software](https://www.softwareadvice.com/accounting/accounts-receivable-comparison/) / [Quadient Accounts Receivable](https://www.softwareadvice.com/erp/quadient-accounts-receivable-by-yaypay-profile/) / Quadient Accounts Receivable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/erp/quadient-accounts-receivable-by-yaypay-profile/) Reviews [Alternatives](https://www.softwareadvice.com/erp/quadient-accounts-receivable-by-yaypay-profile/alternatives/) # Quadient Accounts Receivable User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 18 reviews (55%) - 4 stars: 14 reviews (42%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Quadient Accounts Receivable customer reviews Showing reviews 1-25 of 33 (page 1). ### Best debt collection software for the money - Overall rating: 5/5 - Reviewer: Kyle K. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems. #### Cons There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback. --- ### Streamline & Maximize the efficiency of your Collections Process - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As it is a growing company, they are very open to client suggestions for development of new features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customizable workflows, unlimited template ability and bulk actions capability #### Cons Search function isn't accurate when searching by customer name, no ability to filter customer by payment method for visibility and for bulk actions. For example, you want to know which customers pay by credit card. For bulk actions... being able to select only the customers who have a credit card saved on file and sending a bulk message advising we will be implementing a credit card processing fee. #### Reasons for switching to Quadient Accounts Receivable We were looking for a product that can scale with us --- ### YayPay - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple. #### Cons I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level. --- ### Yaypay - Overall rating: 4/5 - Reviewer: Rachel S. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yaypay has been great so far. Sure easy to navigate through things. We are able to set up our own email templets, set to do tasks, assign tasks to specific people. Everything we want done automatically we can do. through yaypay now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This software is extremely user friendly. You can customize it to your own liking and to your ability based on your company #### Cons So far have not found anything that we dislike about it just yet. Setting our company up within yaypay has been a long process so we are hoping it all works out exactly the way we want it to #### Reasons for switching to Quadient Accounts Receivable We made the switch to have a more automated process within our company --- ### An intuitive software for Accounts Receivable management with a strong feature set and good support - Overall rating: 5/5 - Reviewer: Peter R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a very good relationship with YayPay and I would rate our overall experience with them as very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is intuitive. I like that they are a true business partner, not just a vendor. I appreciate the reliability of the tool and the customizable fields we are able to bring over from our ERP system. #### Cons The fact there is not a universal search or consolidated reporting, dashboarding and aging capabilities. It is segmented by billing subsidiary. #### Reasons for choosing Quadient Accounts Receivable The integration with Netsuite, the opportunity to grow with a new company and the price point #### Reasons for switching to Quadient Accounts Receivable Back in 2019 I believe --- ### Accounts Receivable Automation by YayPay - Overall rating: 4/5 - Reviewer: Dharun R. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It is very helpful and saves me a lot of time to do the invoicing generation and bill collection #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Streamlining of entire Account receivable process, dynamic payment routing, using ML, AI in processes #### Cons I think all the features are upto the level and constantly innovating will keep yaypay in leader of AR --- ### From the IT Perspective - Overall rating: 5/5 - Reviewer: Aaron C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we have had good success with YayPay and really love our account support Aleks. She always makes sure to follow up on everything and stay on top of any active projects we have. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Since going live the YayPay team has stayed diligent at helping us improve or add features. Every time we have a request they are able to work with us quickly to get the request implemented and live. #### Cons The go live was a little shaky. We chose to use csv integration, but I think if we could go back and do it again we would use api and have the YayPay team work a little more helping us integrate. --- ### First TIme Customer Experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our Rep has been fantastic (thank you,[SENSITIVE CONTENT]!) she communicates with us regularly, is quick to handle solutions to our issues and questions and makes the experience more personal. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it gives our customers 24/7 access to their accounting and statements, as well as the ability to make payments directly and manage their AR. #### Cons There are some limitations that don't suit our industry well. --- ### Rate YayPay - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of having visuals on one dashboard solely for collections. Being able to empower customers with a link to their statement, account details and invoices. Auto workflow notices. #### Cons I would like to be able to run more aging reports for print out use with notes. --- ### Saves us time and money - Overall rating: 5/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Yaypay has enabled our business to stay on top of our accounts receivable at a fraction of the time it took our team before bringing on this software solution to our platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of use and overall design. Seamless integration to our accounting system (QBO). #### Cons No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver. --- ### YayPay all the Way - Overall rating: 5/5 - Reviewer: Michael P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very impactful for our team. It helped us stay on top of our goals. It helped us reach clients and impact our sales. This software was really easy to use and understand. #### Cons Nothing at the moment. I will try and find something but I doubt it. --- ### Using YayPay - Overall rating: 5/5 - Reviewer: Susan S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use this to determine customer balances and to take/apply payments in real time #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros i like being able to look up customer balances and see/send invoices to them #### Cons Not able to change the main contact on the customer's page #### Vendor response Hey there Susan, Thank you for leaving us a positive review, and we're excited you have benefited from implementing Quadient AR into your accounts receivable. Best regards, Quadient AR Team Replied October 2023 --- ### YayPay and Us - Overall rating: 4/5 - Reviewer: Mohammad N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale. #### Cons There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities. --- ### Yaypay: A quality Solution Meeting and Exceeding Business Needs! - Overall rating: 4/5 - Reviewer: Sarah-Jayne M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software is easy to implement and the Yaypay team does most of the heavy lifting! The User Interface is easy to use, even for our Collections Specialists in other global regions. The self service customization makes updating or changing communications and workflows easy and immediate. The Yaypay team is helpful, professional and knowledgeable. They are open to feedback and improvements and continue to seek ways to better serve their customers! #### Cons Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized. --- ### Review on YayPay - Overall rating: 4/5 - Reviewer: Paula B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like that it sends out automatic emails on late invoices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros it's pretty easy to navigate. The customers like the system say it's easy to make payments. #### Cons It emails on weekends and holidays and the customers do not like this. --- ### GREAT app! Amazing Rating system for Customers - Overall rating: 5/5 - Reviewer: Nathan K. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is great. It can handle many accounts, have billing history, and make auto emails. Its makes it as well easy for customers to way via ACH or card. #### Cons Nothing really! The app is great and it would be cool to see a iPhone app. --- ### Yay Pay - Overall rating: 5/5 - Reviewer: Sherri E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Yay Pay, I was able to resolve in an timely manner, our contact issue. We bill and send dunning letters via Yay Pay. Im able to immediately see if an email has been open and any responses. If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use. I'm able so see my aging, run reports , send invoices and contact clients on one screen. #### Cons I have no complaints about Yay Pay. It does everything I need. The ease of use makes it breeze to train new employees on. --- ### GREAT app! Love it! Customers are happy! - Overall rating: 5/5 - Reviewer: Nate K. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software auto emails our customers. The customers are happy with the auto invoices. #### Cons Nothing! What a great software app. We use it everyday. --- ### Great Product! - Overall rating: 5/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a lot of functionality that allows you to get useful work done and recorded. What I like most about this company is that they are continually putting out new features that are really useful. #### Cons There are bugs here and there but the team is very good at fixing them quickly. --- ### YayPay Review - Overall rating: 4/5 - Reviewer: Ethan W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ability to customize workflows and view/track communications. #### Cons Not being able to pull information on what has been sent out and what has not. --- ### YayPay rocks - Overall rating: 5/5 - Reviewer: Abraham B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease and accessibility of using YayPay. Very fast and super simple! #### Cons Honestly, I can't really think of a con here. Accessibility and ease of use sets YayPay apart from other applications and services. --- ### They gave away $3K at the Intacct Conference! - Overall rating: 4/5 - Reviewer: Brian D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for unspecified - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I only used the demo trial version so I didn't get much out of this. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros YayPay is an accounts receivable portal. Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections. --- ### YayPay Review - Overall rating: 5/5 - Reviewer: Kira J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is nice to be able to send our customers a link to their open invoices. It has saved a lot of time rather than sending them one by one. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't use it often, but when I do it is easy to use and easy to find the information I need. I think that its clear and concise on how to use it. I mostly use it to review customers overdue invoices and the features are simple. #### Cons At this time, I don't have anything that I like least. It looks like you've made many improvements throughout the 1+ that AuptiX has been using YayPay. --- ### Good Software, Still Under Development - Overall rating: 4/5 - Reviewer: AJ S. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product and UI with some existing back-end issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Auto-dunning/chasing and custom email templates have greatly increased our team's efficiency. Being able to customize what customers are seeing and also ensure they are receiving invoices is a huge win for us. #### Cons Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc. --- ### Great tool for AR / collections management - Overall rating: 5/5 - Reviewer: Danny P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really enjoyed the intuitive nature of the product as well as the customer experience while I was the primary. YayPay is an obvious value add coming from a manual collections tracking and management process in Excel. Quick response times during their early days led to faster integrations into our daily workflows which translated into human efficiencies to tweak and enhance processes upstream. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automated workflows make collecting easy. #### Cons Customization to integrate with non-collections workflows were tricky at first but achievable via reporting. ## More reviews [Next reviews](https://www.softwareadvice.com/erp/quadient-accounts-receivable-by-yaypay-profile/reviews/?page=2) --- Quadient Accounts Receivable Reviews, Pros and Cons - 2026 Software Advice