Quadient Accounts Receivable by YayPay vs PayPal
Quadient Accounts Receivable by YayPay has 33 reviews and a rating of 4.52 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- YayPay is straightforward and easy to use and allows me to have transparency into my book of business.
- Helps create process in the accounting department, which as a startup is very important. Staff at Yaypay are agile and respond to customer needs.
Cons
- No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
- Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
Pros
- What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
- Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
