Accelevents vs TicketSource

RATING:

4.7

(148)

Accelevents has 148 reviews and a rating of 4.73 / 5 stars vs TicketSource which has 408 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (148)
4.8 (408)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 6, 2024
June 12, 2024
Pros/Cons
  • Pros

  • One phrase comes to mind - ease of use. My silent auction was easy to set up, easy to customize, and it was easy for our users to navigate/bid.
  • I would highly recommend this service for any of your auction or online donation needs.
  • Cons

  • Their sales/customer reps are obnoxious. Originally, they offered me a coupon to join and then wouldn't let me use it.
  • Can’t get the bill till 30 days after the event so have no idea how much we have already spent. This is very unpleasant on a tight budget.
Read all user reviews
  • Pros

  • Support is excellent, very responsive and quick.
  • Ticketsource is an excellent Box Office system, great customer support and always adding new features.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos