Event Staff App vs Townscript

RATING:

5.0

(23)

Event Staff App has 23 reviews and a rating of 4.96 / 5 stars vs Townscript which has 54 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (23)
4.8 (54)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 27, 2023
September 4, 2020
Pros/Cons
  • Pros

  • The ability to customize the event detail sheet to fit the needs of our business and the unique type of events that we do. It's a no-frills product but delivers in all the areas that we need.
  • The customer service is amazing. I have never worked with a software provider that is so quick to respond and offer solutions that go above and beyond.
  • Cons

  • Anytime I did not understand something support was quick to respond.
  • At first we had some issues but I think they are mainly due to staff accidentally unsubscribing and then only App Admin can correct.
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  • Pros

  • I like the product as it's easy to customize and also make discount codes along with access to the app for ready reckoned.
  • Real 24x7 Dedicated Customer Support - Believe me always ready to help. Simplicity & Diversification of the portal.
  • Cons

  • Team, we seriously need to have a way out for this one and I'm sure team will have a way out. Event creatives gets cropped badly.
  • Lack of detailed documentation. All the queries I had weren't answered.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos