Ratings & Reviews

Overall Rating

4.73 / 5 (256)

4.83 / 5 (138)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

November 20, 2019

May 3, 2019

Pros/Cons

  • Pros

  • The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality!

  • Ease use for mass communication. The software has enhanced communication with the organization's membership

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

  • Pros

  • It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful

  • Patron experience is excellent. Help library is great. Customer support is excellent.

  • Cons

  • Nothing. We haven't had any complaints at all. I would say the cost, but in the end it costs us about what the credit card swipe fees would cost.

  • Customer data maintenance is a bit lean, sorting out any duplications can get tedious. However, other systems that do more cost a lot more

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots