Silent Auction Pro vs ThunderTix

RATING:

4.82

(388)

Silent Auction Pro has 388 reviews and a rating of 4.82 / 5 stars vs ThunderTix which has 223 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.82 / 5 (388)
4.74 / 5 (223)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 22, 2022
February 3, 2023
Pros/Cons
  • Pros

  • There was great customer support and training. After the training, product was easy to use; allowed persons not in attendance to bid.
  • The customer service is fantastic , they are easy to reach and answer any questions.
  • Cons

  • Sometimes, that made things a little confusing for me as we were only doing the online auction.
  • The real negative for us was having to enter silent auction donations and ticket sales in the same area.
  • Pros

  • Ease of use and customer support. Reports were useful and easy to customize.
  • Easy to use and the customer service is very responsive.
  • Cons

  • The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
  • Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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