Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"The support has been great. The software is easy to use and sits well on our Salesforce stack. We're able to track our fleet and map our objects which are key for us."
"Integrates with Salesforce, which makes it really to deploy. Helps with routes and planning."
"Map your business to great marketing success using this tool. It's a smart mapping software that works with Salesforce. It makes planning a lot easier."
Cons
"My team and I are still learning how to use it but It's been a productive software so far"
"There are a lot of functions that it doesn't allow you to do & customer service would have to build a specific program through MapAnything in order for it to be done. "
"The software can become glitchy sometime as with many others but this tool is great to use alongside salesforce!"
Salesforce Maps Reviews
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May 2019

Jacob from Goshen College
Company Size: 201-500 employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
5.0
Functionality
5.0
May 2019
Potential to be invaluable!
For our college admissions office, we use Map Anything to better understand how we can maximize our travel as it relates to high schools, students, and even churches. Most of our counselors are not from the same state as the college so seeing what county a school or student is from does not automatically tell us how close to campus they are. Map Anything allows us to see the clumps of the state where we get the most students so we can strategically target those areas.
Pros
Map Anything can do almost anything you need - optimize travel routes, show you contact within a radius or outside of a radius, layer multiple sets of contacts onto a single map, etc... It also connects with any field in your system (if you know where to look), so as a reporting tool, it can do more than Salesforce's basic reporting tool! While the primary use case is to visualize data, you are also able to export lists. You can also choose to scale your map in miles or kilometers so it can accomodate folks all over the world.
Cons
Map Anything isn't exactly the easiest tool to learn how to use. It took me a lot of practice and repitition (They have webinar recordings on their website that I probably should have watched) to get used to and remember certain steps. But once I got the hang of it, it was really hard to stop creating content and reports for my admissions staff! Map Anything was also just acquired by Salesforce, so I'm not sure if that will change the product or its pricing structure for the future. Just do you your homework!
September 2018
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
September 2018
Great Salesforce Mapping Tool
Pros
Mapanything is integrated with our salesforce and pitcher. Since it is integrated with salesforce, all of the accounts are available with their addresses and contacts in both the website version and the mobile version. With the salesforce integration we can restrict the accounts to those that are managed by our sales reps. The robust search makes it very easy to find an account and associated contacts. If the sales rep has extra time between calls, he can easily use the map to locate other customer locations nearby. Prior to the salesforce integration with mapanything, we had to export our customer list and import it into a mapping software in order to plan routes. The salesforce integration makes it a lot more efficient to do route planning.
Cons
I have no dislikes about the software as it is a great improvement from us having to manage our customer list outside of salesforce to do route planning.
March 2021

João from DHL
Company Size: 501-1,000 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2021
Great sales and mapping management software.
Pros
There is a certain learning difficulty in the first contact, but the Salesforce Maps tool brings many benefits to expand and optimize the productivity of our services. The reports and filters are excellent and we are able to view all potential customers and partners in unique and complete views. Even outside the office, we were able to analyze the data of each client before making a visit and obtaining the main information, bringing a smarter and more agile business process.
Cons
Salesforce Maps should be to improve the documentation and learning is a little difficult for those who have never touched it before. But I have nothing bad to comment on the tool, I had no problems.
October 2018

Ryan from Combined Metal Industries
Company Size: 201-500 employees
Industry: Mining & Metals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Functionality
3.0
October 2018
OK but not for the faint of heart.
Pros
If you really begin to understand how the software works it's a great tool but the learning curve is steep and rather challenging to implement to a sales team. Found there were way better options out that your team who don't need a lot of training can use.
Cons
Learning curve is way too high for the average user.
March 2021
Anonymous
Company Size: 501-1,000 employees
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
March 2021
Great tool to sales team
Pros
You can analyze several aspects of sales, I used a tool a lot to create a smart track, it´s very good for mapping a recipe. We use sometimes on the cell phone which is very practical, but it has some limitations. And I use less the part of routes that is very interesting for making proven trips and you have an integration with the sales force CRM
Cons
In some cities there was not a proper activity, I found it a bit complicated to understand and the mobile version is useful but leaves something to be desired, it was used through use.
July 2018

Brice from The Ohio State University Fisher College of Business
Company Size: 201-500 employees
Industry: Higher Education
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Extremely useful Salesforce add-on
Pros
We use MapAnything to geo-target elements of our marketing outreach, and to also promote events when our recruiters are traveling across the country. Very useful tools allow for segmentation of data points, bulk actions such as campaign assignment or record owner change, and allow for spatial overlays such as school or congressional districts. Customer service for this product is wonderful, too, especially for the price.
Cons
As with any geo-location tool (this one powered by Google Maps), it works best with U.S. addresses. We've found that trying to use MapAnything for international purposes, specifically individuals in India and China, is not advisable and will not return accurate results. This stems from our method of allowing individuals to self-report their address, which often is poorly formatted and unreadable by Google. Something that should be kept in mind before purchasing.
April 2020
Erica from Busygates
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
April 2020
MapAnything Review
Pros
Map your business to great marketing success using this tool. It's a smart mapping software that works with Salesforce. It makes planning a lot easier.
Cons
My team and I are still learning how to use it but It's been a productive software so far
April 2020

Tania from Oprx
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
April 2020
Very useful tool!
Pros
Being in a sales and marketing profession I’m now able to see my customer locations and build out call lists and event invites which is useful in growing my sales pipeline.
Cons
The software can become glitchy sometime as with many others but this tool is great to use alongside salesforce!
March 2018

Steve from Buckner Companies
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Great extension of Salesforce.
Great extension of the Salesforce platform.
Pros
The support has been great. The software is easy to use and sits well on our Salesforce stack. We're able to track our fleet and map our objects which are key for us.
Cons
I don't have any real issues, early on they had to work a couple of bugs, but it's been a great experience.
February 2021
Anonymous
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
February 2021
Great Salesforce addon
Pros
Integrates with Salesforce, which makes it really to deploy. Helps with routes and planning.
Cons
Needs some time to understand how it works and get used to it.
March 2019
Alexander from Bolz - SMB Solutions
Company Size: 11-50 employees
Industry: Human Resources
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
5.0
Functionality
5.0
March 2019
Great tool but outrageous price increase
ok, but no longer interesting for future use
Pros
Good usability with very good settings and excellent output. Valuable for the sales work.
Cons
price increase of 10time the original price. I am now looking for another app for reasonable costs
March 2020
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great tool for Territory Management in Salesforce
MapAnything has been a great tool to work with our territories in Salesforce.
Pros
MapAnything makes territory management very easy and a snap to integrate within your Salesforce Org. Working with territory management can otherwise be very complicated.
Cons
MapAnything, while it is a great tool, can be on the more expensive side. Some of the tools also require quite a bit of training for end users but once trained can be very effective.
April 2021
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
April 2021
salesforce Maps
Pros
the ability to track and auto log shipments saves time and human resource. very flexible application, particularly like the ability to schedule well in advance
Cons
the extra features like live tracking should come included in the package
July 2018
Anna from Adspace Networks
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
July 2018
Somewhat easy to use
Pros
When I have a simple mapping problem, it's a great product & allows for quick & easy use. The radius aspect is the best part.
Cons
There are a lot of functions that it doesn't allow you to do & customer service would have to build a specific program through MapAnything in order for it to be done.