My overall experience has been wonderful with PodiunIO. I have no regrets choosing the platform. Its very user-friendly when it come to all of our daily task. The customers has no problems booking or managing there services. So I am very please with the platform.

I find it very easy to use and all the features are ones that you use everyday and not just filling up the page. The customer service is great and the response time is incredible, it's very fast and very knowledgeable. It's always the people that that know me and have helped me in the past.

The increase in pricing is disappointing.

I don’t have any complaints about the software . So happy I took the time to see what they offer.

If I gave you a list of pros I would run out of space. This software has been well thought out it gathers the information that you need the most to help your business grow. Customer service is amazing. I’m a dinosaur when it comes to computers. They have made custom videos just for me to guide me through the process of setting up the software.

No complaints at all. I recommend 100%. They are not cheap but you get more features and amazing customer service

Informative, patient, and invested. Franc and his team have all assisted in making my experience with podiumio a successful one.

The ability to be flexible to my industry / needs

Not having 100% of the features I use to operate My business.

It's been an experience I'd do over again, gladly. I picked the best software package out there. And you can too.

I almost forget what it's like before I had MioCommerce (3 yrs now) I've come to rely on this software very heavily. And their support staff is 2nd to none; always going above & beyond.

I wish changes to my price list weren't as involved as they are, and I wish it had more "ad hoc" reporting options But they're always adding features so those may be in the works.

My overall experience with PodiumIO had been wonderful from beginning to now! If I have questions, they are answered quickly, within minutes, and they are just a pleasure to work with! They have earned our business 100 percent!

The complete scheduling, smart calendar, customizable service/booking pages that are on the same level of quality as some of the biggest competitors in the market. I love that when a customer is requesting a quote or a booking, they are not taken to another companies website to compete the booking process, like House Call Pro. I feel these guys have a superior product compared to the competition, and they are just making it better. We are looking forward to starting our franchising of our company through using PodiumIO, and incorporating their software to all franchisees.

My least favorite thing, would be the mobile app, but I’m confident they will just make it better, and eventually will have much more abilities from the app.

My overall experience with Podium IO has truly been a blessing to our company. This product has brought a layer of professionalism to my business that I desperately needed and has provided a smooth, painless experience for my customers. The Podium IO Team is a powerhouse and goes out of their way to help my business be as successful as possible. Their dedication to this product and to their customers is not unnoticed!

The things I enjoy most about Podium IO is the level of customer service provided, ease of customization of product, and the functionality.

I feel that some important issues/glitches that have severely impacted my bottom line have been less prioritized than other product features.

I most love the recurring and also the per room pricing feature on our Podium booking system. It is affordable and updates are constantly being made.

The app feature is my least favorite feature. I just wish the app was more functional for the admin, the clients and employees.

Great the team that works with me is very helpful a d response immediately when I have questions or concerns. Which is very helpful for me.

Easy for my clients to use. And for my team to see there bookings.

Not being able to give quotes with with basic pricing and not being able to track cleaners pay I wanted one system that could everything. Like track cleaners pay Give quotes Pay cleaner all from on site.

Excellent customer service and a great product at a reasonable price.

The software has everything we need to manage the current book of business and it’s scaled for growth. It’s super easy to use and the support from Podiom’s team has been so helpful.

At this juncture, we absolutely have no complaints about the software. The team at podium is always making updates and keeping on top of what the customers need and want.

Excellent team who are willing to invest in the success of their customers. I love them!

Easy to use, booking pages easy to edit.

I would like to see an app for the cleaners to communicate directly to the office and our customers.

My overall experience is really good. Since the first day I contacted MioCommerce, when they had lots of patience with me (I was a total newbie to the business world and software world ) I have always had only great communication with MioCommerce team and tool (booking software) that never left me hanging. Running my business is smoother because of MioCommerce.

Besides being a great booking software with tools that are perfect for my residential cleaning company, the thing I love and appreciate the most is the customer support. It's been three years now, and each time I have a question or a request- I received support within hours. I really feel I can call the team at MioCommerce a part of my team that helps me deliver exceptional service to my clients.

There have been so many updates recently (which are amazing btw.), but that caused some irregularities which caused me to lose precious time. Luckily I wasn't on vacation. And luckily all is resolved now. The updates and new tools are fantastic so I am not complaining at all. It was worth the little wait.

Overall, the sales and support teams make this solution amazing. The features are wonderful and new features are coming often. But what I enjoy the most are the people who listen to the needs and are quick to help resolve issues or develop new features to solve business problems.

The setup and usage of this product are very quick and straightforward. Most processes are intuitive, and users get up to speed quickly.

Some things are not as intuitive, and more detailed instructions are necessary. Some basic features are missing from the marketing side of the tool that are necessary for this product to be truly stand-alone.

My experience with PodiumIO has been top notch start to current. I initially joined PodiumIO for the scheduling function of a new branch of our business, Mobile Detailing. In my role I have dealt with several vendors and account managers over the years, some good and some bad. The PodiumIO team has made such a positive impact on our business and the customer service is unmatched. Our account manager has been there to assist me and our team and really done a stellar job with all of it. PodiumIO has given me the ease and comfort to move all our franchise locations over to the platform as well. Anything I have needed they have immediately done. If it was something that didn't exist yet, they made it happen. I could not be more pleased with my experience. We have also added the Listings and Reviews and Google Ads Management to our services with PodiumIO and I have had the pleasure of getting to work with another account manager for that. She as well has just been top notch! They have done a beautiful job executing the listings and review as well as the Google Ads. One thing that really shows their commitment to customer service was that she took into consideration my time and stress and built out a dashboard to make things easier for me, without me even asking for this. I feel like this kind of thoughtfulness and customer service is unheard of now. This has taken great stress off me to know that it is in good hands with the PodiumIO team and that is so valuable!

PodiumIO has several great qualities but I would have to say what I like the most is the extra features. The reporting is fantastic and as easy as the click of a button. The retargeting/ marketing functions with the Hot Leads is my personal favorite. Being able to capture interested customers and then retarget them has helped generate more business that would have been lost otherwise.

Any "cons" that you could think of they immediately get to work on a resolution or function to solve it. You can tell that as a company they have really thought through the customer experience as well as the business operators side and made sure they provided all the needs and then some.

Software aside, I am very happy with everything PodiumIO doest. The team is awesome, the product is great, the service is fantastic. If there is ever an issue, there is always someone on the other side to help and you always feel like you get personal, tailored service for your specific needs.

PodiumIO is the only piece of software I could find, that seamlessly integrated everything I needed to operate a modern, full service, cleaning company. We offer many services and many add-ons and we really wanted to give our customers that feeling when interacting with our website. The whole setup is clear, easy to use, and both management and service providers love the product. PodiumIO integrates seamlessly with stripe and quickbooks and allows you to manage you entire company from a single screen. It allows for easy scheduling and dispatching, the automaed communications are pretty smooth, and it has decent CRM functions. And it's fully functional on the go. I love the fact that it seamlessly translates to IOS, and Android devices. Best off all, there are new, and very useful features being added all the time, and From the employees stand point, both the online version and the app version are great. The app is integrated with maps, and allows for super easy access to key functions and features. Overall, really nicely designed software that i would wholeheartedly recommend to anyone starting a service based online business.

I am sure there could be but nothing comes to mind. My experience with the company over the last 3+ years was very positive because just about everything that I could put in this box has been developed and is now available. Some new features have very minor bugs that get resolved over a relatively short period of time as is normal. The Team at PodiumIO definitely know what they are doing!

This software really pays for itself, if you can get one recurring customer for one cleaning a month, the software has already paid itself off. That's just the ability to book online, not even considering the time it saves with administration tasks. I highly recommend it.

I wish I could give PodiumIO more than 5 stars! I use this product every day to run my cleaning business. It’s truly an end-to-end solution for home service businesses: I got a professional website live and hosted in a couple of days. It’s complete with personalized pricing & booking pages with an integrated calendar, so my customers can now schedule in real-time. Also, I can now process call-ins in seconds, quickly dispatch my employees, and process payments. Besides the fact that it helps me manage nearly every facet of my business, their customer service is the best I’ve ever worked with! Franc helped me set everything up so I could start and grow my cleaning business with ease. He obviously has a lot of experience understanding home services and our particular needs. It’s by far the most customizable software on the market, the booking profiles, online payments, customer profiles, notes, the ability to process call-in customers, create employee profiles and priority dispatching, it all continues to impress me! I’m a few months in and my business has already grown to 8 employees and there’s absolutely no way I could have gotten this far without the platform! Now I get to use this platform to its fullest ability using features like employee schedule management, auto-dispatching, and expanding my services and services areas. It’s really exciting!

When I use it on my phone I find the calendar to be a bit tight. Though I know they’re working to make it easier to use.

Amazing experience so far! The team keeps launching new features that continue to impress me, my cleaners, and my customers. I’m really looking forward to seeing what will happen next! If you’re in the home service industry you should definitely connect with them! "

Versatility and Full Service! PodiumIO has completely harmonized my cleaning business and given me a structure to build around. I built my lovely website (which they host), their customizable booking pages are the best I’ve seen, and I use the calendar/software every day! Essentially my customers can find me online, book and pay online, and then get scheduled (even auto dispatched) right inside PodiumIO. Or, when I have call-in or on-premise customers I can build their custom orders instantly! It's truly all-in-one! I’ve gotten to the point of a well-oiled machine. I’ve customized the SMART calendar to create color-coordinated teams and then I can dispatch and organize extremely effectively. Every Sunday I do the majority of any unscheduled dispatching for the next week, send notifications to my employees, and that’s already a ton of time saved. Plus booking profiles, customer profiles, zip code filtering, customer reminders, fantastic tech support, and much more make this software well worth the money. Really Impressed!

The U.I can be tricky at first, but once you learn it it's quite intuitive.

MioCommerce is such an awesome system to implement for growing companies with various employees. It really makes our lives easier with the booking and dispatching system. Great software, but honestly I just love their customer service. Is a one on one high quality treatment and support. Large companies don't offer that and you can't beat the support quality of MioCommerce. Our account support is [sensitive content hidden], and he has been just fantastic. Any request is answered in a promptly manner, and any glitches if any are addressed almost immediately. I could not have picked a better software company to implement for our growing business.

Scheduling system Dispatcher system Online bookings

"Pros: Wow, what a great idea, team, and product! It’s not often these days you come across a software with such great support behind it. The team there has guided me every step of the way in growing my empire. They’re obviously professionals who know what they’re doing and have actually been in the home service space. Thanks to them, their booking pages, software, and support I save a ton of time and stress. I know everyone is where they should be when they should be. Cleaners, customers, payments, you name it PodiumIO already did it. I started with my own website and then eventually moved it to one of their website designs. So much better for online shoppers Cons: I would have said no color-coding in the calendar but they recently implemented that, so I’m not sure. Overall: Great product, great team, really happy with my experience working with them! "

is a good software in terms of booking, dispache and calculations of hours i think this software is highly effective

i love everything about this software. and surely i will recommend it to more people. so in essence i did like everything.

Overall: PodiumIO is way better than alternative marketplace options which don’t allow you to control your business and take percentages out of your margins. With PodiumIO I know my company is mine! I would highly recommend this software to anyone running a home service business. "

Today, I run a cleaning company in 3 cities across the US and Canada (San Fransisco, Edmonton, & Calgary). PodiumIO was the tool my business needed to expand. Their all-in-1 software has given my business a simple and sophisticated tool to keep everything consistent, convenient, and fast. My cleaners always know where and when to be, and what to do. My customers always know how to book and when they’re scheduled. Potential customers have an easy way to find me online and book their appointment! Meanwhile, I know and control everything! I simply wouldn't be able to run my business without this software!

For now, Can’t think of any. Thanks a lot.

Overall very happy with MioCommerce. I have been approached several times to change my booking platform, but I will always stay with MioCommerce. Even if you are having an issue, they are there to help you out and fix the problem.

Very responsive in helping with any questions I may have Platform is easy to navigate

I did have issues with customers getting their reminders Glitches with providers checking in and out

Wonderful

These Guys have built an awesome platform. It works as it should and the service is TOP NOTCH. They are always there and I have a lot of questions and I am trying to get everything out of it and they are always happy to help me. On the software side they guys have built an awesome machine that is easy to use, it works for you. I have a multi service cleaning company and people start out with a $110 cleaning and by the time they finish they added on another $350 in ad ons, before I would have given them a flat bid and maybe come in to high but now on my site they can decide what the budget is and most people buy add ons.

No integration for quickbooks, No coupon options, but hopefully they are coming soon . It wouldnt make me not buy it, It has awesome options and its affordable, it pays for itself in add ons.

A total lifesaver! All the features are highly customizable so you can make everything work for you and your style of business. A really fantastic product and team!

PodiumIO is a must-have for any home service business! The software has completely revolutionized my business, customers can now find me online, create their own personal package, and then book a cleaning! This saves me so much time! Plus of course, the automatic reminders, scheduling, dispatching, etc keeps everything in order and keeps my customers happy. I highly recommend to anyone who’s looking for software for their business!

I don't have any cons for this company...

I had a wow experience with podiumio from customer service to the tech support I was very impressed

The product is easy to use make things run smooth from the dispatching ,reminder

There was nothing I did not like less than something else the product is awesome

PodiumIO has a lot of great features that give my small business a competitive advantage. I really like the online scheduling which is easy for customers to use and is easy for me to manage. As the administrator I can easily change appointment times, make repeating schedules, send appointment reminders, etc. The instant online pricing is also a big plus for me and it's very easy to adjust prices from the administrator dashboard. Also, during set up the team at PodiumIO did a great job explaining everything to me and took more time than I expected to work with me.

At this point I honestly have not had any issues with the PodiumIO platform

excellent customer service and very quick at responding to my inquiry's. They continue to help me, started from the initial set up and they continue to assist me with my questions. Just awesome people.

I like every feature with this software. I know they are working on other things that are not yet available, but everything on here pays for itself. I recommend this system to anyone. They even did a website for me that is the best I've had and it is very clean and simple to look through.

the only thing, which again, they are working on other things, is the email marketing campaigns. This software DOES email reminders to current customers which is great. Other than this, I have nothing bad to say about this.