Hello Kenneth, thank you for the great review and we really appreciate your business. As regards the recent slight price increase, we hear you. Just so you know, our prices had never once been increased over the previous 4 years. Regrettably, the current 2023 economics, inflation and the demand in labor has caused all our costs to rise significantly much higher than the small increase we introduced. As mentioned for the previous 4 years we had no increases at all. In addition, value for money, I believe we still remain the most competitively priced platform in the entire industry. And while all other platforms in the industry NO LONGER provide live support, we have remained committed to being High Tech and HIGH TOUCH. We truly would have preferred not to increase prices and hope the current economic environment improves over time. Thank you again for the privilege of serving you!

Replied March 2023

Hello Lashon, Thank you for your enthusiastic review! We're over the moon to know that our software is making a positive impact on your business. It's essential for us to provide tools that genuinely support growth. We understand that everyone's tech journey is different, and we're glad we could create custom videos to guide you. Your success is our priority. While we pride ourselves on our feature-rich platform and top-notch customer service, we're always working to ensure you get value for your investment. It's fantastic to hear that you're satisfied with your choice to explore our offerings. We're honored to be your number one pick, and we'll continue to be here for all your needs. Warm regards, PodiumIO Team

Replied October 2023

Hello Cheryl, Thank you for your thoughtful feedback! We're thrilled that our software's flexibility and customization capabilities have proven valuable for your business. We acknowledge your point about not having 100% of the features you require. We're always in the process of enhancing our platform, and your insights are invaluable in guiding these improvements. It's heartening to hear about your positive experience with Franc and our team. We take pride in being informative, patient, and deeply invested in our users' success. Your journey with us is just as important as the product we offer. Thank you for choosing PodiumIO. Together, let's continue to make your experience even better! Warm regards, PodiumIO Team

Replied October 2023

Thank you, Rob, for your valuable feedback! We're delighted to know MioCommerce has become essential to your business. Your praise for our support staff is greatly appreciated; we strive to exceed expectations. We've noted your concerns about price list updates and the need for more ad hoc reporting. We're continually working on enhancements, and your input is crucial for our development. It's heartening to hear you'd choose us again and consider us the best against alternatives like Housecall Pro and Jobber. We're committed to evolving with your needs.

Replied January 2024

Hello Michael, Thank you for the wonderful review! Your detailed feedback gives us insights into how our software meets the specific needs of the janitorial services sector, and we're thrilled to hear we're on the mark. We pride ourselves on providing a seamless and high-quality user experience, so it's gratifying to know that our scheduling, booking, and customization features stand out for you. We're excited to be part of your franchising journey and look forward to contributing to the success of every franchisee. We acknowledge your feedback on the mobile app. Rest assured, we're dedicated to constant improvement and have our sights set on enhancing its functionality. Your trust and satisfaction are our top priorities. We're committed to being responsive and providing the support you need. Thank you for choosing PodiumIO, and here's to our continued partnership! Warm regards, PodiumIO Team

Replied October 2023