---
title: "RealGreen Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of RealGreen. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RealGreen is a good fit for you!"
source_url: "https://www.softwareadvice.com/field-service/service-assistant-profile/reviews/"
page_type: "reviews"
language: "en"
---

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RealGreen Reviews

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# RealGreen User Reviews

## Reviews summary

- Overall rating: 3.9/5
- Total reviews: 149

### Secondary ratings

- Ease of use: 3.8/5
- Customer support: 3.7/5
- Value for money: 3.6/5
- Functionality: 3.9/5

### Rating distribution

- 5 stars: 69 reviews (46%)
- 4 stars: 35 reviews (23%)
- 3 stars: 19 reviews (13%)
- 2 stars: 10 reviews (7%)
- 1 star: 16 reviews (11%)

### Most mentioned pros

- While my experience with RealGreen by Workwave was marred by factors related to the sales tactics, threatening demand letters, the software itself presented itself with several potential advantages that may have benefited me and other users.
- The conference put on each year is also exciting as it opens up learning experiences for me and staff that comes with us as well as networking opportunities.
- The best part of this application is you can find the leads and start selling and do the billing her only

### Most mentioned cons

- Pricing always is going up and they make you do updates to your techs app all the time which cause downtime in the field.
- I don’t think they should charge for the year end , to transfer to the next year it takes only about 1/2 hour and with this system they are always moving things and hard to fine everything for the year end and you only do it once I think that should be a part of the monthly fees we pay
- Spent $20,000 of my retirement money (my fault for being dumb enough to trust these people) and over the course of two years and constantly trying to get a hold of them I received not one single phone call!!! When I did get a hold of them every now and then, they really didn't care and mostly;y gave me the "we don't give guarantees" speech.

## RealGreen customer reviews

Showing reviews 1-25 of 149 (page 1).

### Inattentive and negligent

- Overall rating: 1/5
- Reviewer: Brad M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I cancled mobile live a year ago . Three times .. even in Texas at the show !!! And still charges me ..no one will talk to me .

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

I’m giving myself false hope that I will get a phone call today.. and the original owner probably would’ve fixed this by now

#### Cons

Lack of communication - I would appreciate someone calling me. [sensitive content hidden] , really like I don’t understand.

---

### Honest review

- Overall rating: 4/5
- Reviewer: Cody U.
- Verified reviewer: Yes
- Industry: Wireless
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Overall it does a great job at keeping everything together.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Keeps all programs and processes in one platform.

#### Cons

A lot of technical difficulties many times there will be glitches or down servers in times of need.

#### Reasons for switching to RealGreen

We made the switch because we were outgrowing the old program.

#### Vendor response

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Replied February 2025

---

### Honest review of realgreen since workwave took over.

- Overall rating: 1/5
- Reviewer: Tyler B.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

The overall experience with realgreen has be sub par. Getting answers is like pulling teeth. Pricing always is going up and they make you do updates to your techs app all the time which cause downtime in the field.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

The SA4 and old mobile app was great simple and well run. The app works good for 60% of the time and is decent. Decent security.

#### Cons

Tech support is terrible, cant get ahold of account managers, New SA5 and new mobile live 2.0 app is very clicky and hard to manage. Techs are forced to be on there phone or tablets more and the price is skyrocketing. Very frustrating for the outrageous price. Pulling invoices and route are some of the hardest and most painful things every morning. The routing system is very bad. Realgreen charges you for every email that you send!!

---

### Real Green Rating

- Overall rating: 4/5
- Reviewer: Sharon M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Overall very pleased. Support is readily available to address concerns. Functionality is reliable with new products not always meeting our expectation

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

One stop shop for handling busin as activities

#### Cons

New products introduced take a long time to come to fruition

#### Reasons for switching to RealGreen

Better mobile live option and marketing automatio

#### Vendor response

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Replied February 2025

---

### 2025 Workwave Conference

- Overall rating: 5/5
- Reviewer: Carole T.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Good so far; sessions are a bit overcrowded.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Wing able to handle production and financial in the same software

#### Cons

Many different options to accomplish the same thing which makes it confusing

#### Reasons for choosing RealGreen

Does everything I need it to and more if I can learn all of the options

#### Vendor response

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Replied February 2025

---

### Real Green Review

- Overall rating: 3/5
- Reviewer: Tara P.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

It has been good just very slow and hard to get ahold of account managers

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Once you learn the system very user friendly

#### Cons

The pricing and on boarding very hard to get a hold of account rep to get things done

#### Reasons for choosing RealGreen

Best for routing and ability to add customers and programs

#### Vendor response

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Replied February 2025

---

### RealGreen Review

- Overall rating: 4/5
- Reviewer: Karli B.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Overall RealGreen has been exactly what we have needed and gave us the tools to move our company forward and keep our customers happy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I love that real green makes it easy to manage customers and accounting information. Very easy to navigate.

#### Cons

It’s a little bit of a learning curve with all of its featuresa and all the technical glitches.

#### Reasons for switching to RealGreen

Outdated and could not route or care for customers

#### Vendor response

Thank you for your feedback of RealGreen. We are so happy to a partner for you and your business. -WorkWave

Replied February 2025

---

### Real green 25 review

- Overall rating: 5/5
- Reviewer: Archie M.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

The software is the best out there that we can use

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

How good the routing system is and how it saves me time when working

#### Cons

How complex it is to learn with the videos provided

#### Reasons for choosing RealGreen

Thought it was better and would help my business grow

#### Vendor response

Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave

Replied February 2025

---

### Service and programs

- Overall rating: 4/5
- Reviewer: Matt B.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Only using RealGreen for about a year and a half, I find the platform easy to use and customer service fantastic.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like the Ease of navigation and use.

#### Cons

I don't really have anything negative to say so far.

#### Reasons for choosing RealGreen

RealGreen was far more navigable and easier to use

#### Vendor response

Thank you for your feedback on RealGreen! We are so happy you are finding success with our products. -WorkWave

Replied February 2025

---

### Overly Complicated

- Overall rating: 4/5
- Reviewer: Larry P.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Customer support group is excellent. Why the development group can not, or have chosen not to correct the 2 issues that I just addressed, is beyond me.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It is fully integrated, customer management software. What it does well, it does very well. Routing work and allowing us segment out customers for marketing purposes.

#### Cons

Vastly over complicated in how it handles customer deposits. Software does not always apply payments to the invoice number that we type in. It will automatically apply payment to the oldest open invoice, which can cause absolute chaos in our accounting and when we communicate with a customer about an open balance and find out that there last several payments have been applied to the wrong invoice. It sews seeds of doubt in customers' minds as to whether we know what we are doing or not, or if we are somehow trying to take advantage of the. It does little to calm their concerns to tell them that our software program assigned their payment to the wrong invoice. It seems pretty straight forward fix to us. If we type in an invoice number for the payment to be assigned to, assign it there, every time.

#### Reasons for choosing RealGreen

More complete integration re: marketing. Very strong customer support

#### Reasons for switching to RealGreen

Web based product. More complete integration. Better interface with Quickbooks. Better customer support.

#### Vendor response

Thank you for the review, Larry! If you're using SA4, your comment on deposits and payments is true. However, SA5 is vastly improved in that area. You can apply payments to specific invoices and services, eliminating any doubt in your customers' minds as to the validity of your accounting and setting your own mind at ease, that everything is as it should be. Contact us for a no-obligation SA5 consultation!

Replied March 2020

---

### Customer service

- Overall rating: 5/5
- Reviewer: David P.
- Verified reviewer: Yes
- Industry: Alternative Dispute Resolution
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I’ve been using Real Green since 2013 and have grown my business faster and more efficient due to the software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Marketing capabilities, improved routing efficiency's

#### Cons

Tech support could be better and faster.

#### Reasons for switching to RealGreen

To gain more marketing capabilities and better routing. Real Green had a lot more features.

#### Vendor response

Hi David - thank you for your feedback and comments! We are so happy to be your partner in growth. -WorkWave

Replied November 2024

---

### Best in a lawn care industry

- Overall rating: 4/5
- Reviewer: Alexa L.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Our companies been using it for 14 years and overall, we are very happy

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

That I can do everything almost in one platform. And if not, they partnered with some great people.

#### Cons

Sometimes tech-support cannot be very helpful

#### Reasons for choosing RealGreen

Overall, at value for money. Can do everything in one product.

#### Vendor response

Hi Alexa, thank you for your feedback on RealGreen. We are so happy you are finding success in our product. -WorkWave

Replied November 2024

---

### 10 out of 10 would recommend!

- Overall rating: 5/5
- Reviewer: Jaden S.
- Verified reviewer: Yes
- Industry: Fishery
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

The overall experience has been very positive. Great automation. Great support. And Great where you all are headed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most is how it has helped our business grow and to schedule, invoice, and record services. We are able to have higher customer satisfaction and become a more transparent business. Also the RealGreen Community & Tech Support has become 100% better since 2020 when I started working with RealGreen. Cheers!

#### Cons

There is so much I haven't explored yet with automation but that is my fault and how busy I've been as office manager. Looking forward to setting up more automation. Not really any complaints.

#### Vendor response

Thank you for your feedback. We are so happy to be a valuable partner to you and your business! -WorkWave

Replied February 2025

---

### Real Green 2025

- Overall rating: 5/5
- Reviewer: Erica S.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

I get all of my escalated issues taken care of, sometimes I have to wait for releases before a problem is fixed. I love that I have access to premier support. I love that some of Real Green I have come to know on a first name basis.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That I found something new from each class.

#### Cons

That there was so much packed into a short amount of time, I wish I had longer in some of the classes.

#### Vendor response

Thank you for your feedback. We are very happy to be a partner to you and your business. -WorkWave

Replied February 2025

---

### User friendly

- Overall rating: 5/5
- Reviewer: Ambir L.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Super user friendly so it’s easy to train in

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When you set up a customer or services, it’s easy to follow along with.

#### Cons

Work orders don’t pull previous balances

#### Vendor response

Thank you for your feedback of RealGreen. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave

Replied February 2025

---

### RealGreen: The Ultimate Solution for Green Service Contractors

- Overall rating: 5/5
- Reviewer: Shivam S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It makes business tasks like scheduling and payments easier. The app and GPS save time. But, it can be hard to set up and learn at first.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It helps run a business easily with tools for scheduling, payments, and marketing. It saves time with the app and GPS. Everything is organized in one place.

#### Cons

Starting the system can be slow and tricky for new users.

#### Vendor response

Thank you for your feedback of RealGreen! We will take your comments into account as we continue to make our products the best partner for your business. -WorkWave

Replied February 2025

---

### RG user conf review

- Overall rating: 3/5
- Reviewer: Crystal P.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

I’ve used it for over 10 years so I am able to navigate well

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

That I’m comfortable using it. Sa5 is easier to navigate than sa4

#### Cons

It has some weird quirks that you have to be creative and do some work around

#### Vendor response

Thank you for sharing your experience with RealGreen. We take careful note of all feedback so we can ensure we are providing the best services for you and your business. Thank you! - WorkWave

Replied February 2025

---

### Review 1 2025

- Overall rating: 4/5
- Reviewer: Michael C.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

New user, just learning. I haven't had anything that has kept me from being productive yet.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Mostly straight forward and easy to use. Once you find the correct screen.

#### Cons

Sometimes finding the correct screen can be a chore until I'm more familiar with the system.

#### Vendor response

Thank you for sharing your experience with RealGreen. We take careful note of all feedback so we can ensure we are providing the best services for you and your business. Thank you! - WorkWave

Replied February 2025

---

### I heart Real Green

- Overall rating: 5/5
- Reviewer: Lori D.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Was overwhelming at first but after my first conference I fell in love!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and the interface. I also like the call log.

#### Cons

Nothing really, I love Real Green. Thank you for a great product!

#### Vendor response

Thank you for your review of RealGreen! We are so happy to be your partner and that you are finding success with our products. -WorkWave

Replied February 2025

---

### Here to learn!

- Overall rating: 4/5
- Reviewer: Karli L.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

Great so far! I am very new to using the system and ready to soak up all I can.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I am very new to using the system so I can not decide what my favorite or least favorite part is so far.

#### Cons

I would say that the technicality would be my least favorite. I’m sure once I start using it more I will not be as scared of it!

#### Vendor response

Thank you for your feedback on RealGreen and we are here to help as you learn! -WorkWave

Replied February 2025

---

### No support at all

- Overall rating: 1/5
- Reviewer: Chris C.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

No customer service at all. Real Green tech support is terrible

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Real green is good for maintaining your customer base

#### Cons

Our company could utilize Real Green so much more if they had good customer support. When you call tech support most on the techs have no idea how to solve your issue. My account manager is new and has not helped us or retrieved information we have requested. All Real Green wants to do is send you short videos so you resolve issues your self. They raise their prices each year and charge for services that use to be included. They constantly market additional services to us when the can’t really manage the services they already offer. We are probably only utilizing about 50% of what the software could actually do. They are really good about billing you every month first of the month at 12 midnight. Money seems to be what drives Real Green not customer service.

#### Vendor response

Hi Chris, thank you for your feedback. Customer satisfaction and success is a top priority at WorkWave. We have passed along your comments as we work to be the best partner for you and your company. Thank you, WorkWave

Replied December 2024

---

### RealGreen Reviews.

- Overall rating: 4/5
- Reviewer: Gisele F.
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

RealGreen is cheap to subscribe and deploy

#### Cons

I have nothing to complain about and very well.

#### Vendor response

Thank you for your review of RealGreen! We are happy to be a partner to you and your business. -WorkWave

Replied February 2025

---

### Left Review

- Overall rating: 5/5
- Reviewer: Garrett P.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's ability to cover all aspects of business.

#### Cons

How hard it is to learn but there's alot to it so it's understandable.

#### Vendor response

Thank you for your feedback of RealGreen. We are so happy to be your partner and that you are finding success with our products. -WorkWave

Replied February 2025

---

### Working Together

- Overall rating: 5/5
- Reviewer: Sandy M.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Most of my experiences with RealGreen has been very good. Again, this year can definitely tell that you have made some changes to your help desk and hopefully these have just been growing pains and they will get better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It is a great program for lawn service companies and offers many variations to the program, making it user friendly for different types of lawn service.

#### Cons

The accounting is not always logical. It seems that in some situations the programmer has never really worked in the area it is writing for. Also, this last year there have been several issues with the online payment option - in-house or customer portal. And it takes a while to get them resolved.

#### Vendor response

Hi Sandy - thank you for your feedback. We have taken note of your comments on RealGreen as we strive to be the best partner for you and your company. -WorkWave

Replied November 2024

---

### Job well done.

- Overall rating: 5/5
- Reviewer: Valerie B.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience was satisfying. The call for help was responded to in a timely manner.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The gentlemen was professional and fixed the problem with my email swiftly. He let me know if anything else occurred he would be available to help.

#### Cons

There is no cons. It is a job well done.

#### Vendor response

Hi Valerie - thank you so much for your positive feedback. We are so happy you are having a positive experience with RealGreen. -WorkWave

Replied November 2024

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RealGreen Reviews, Pros and Cons - 2026 Software Advice