Customer Support is always great and very responsive. We were working with paper work orders before and it was always a struggle to locate work orders and customer files.

Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult.

Having so many options a user could get lost in the system.

The on-site training up to going live was excellent (Rich fit right in here!) with about 6 days of training and 2 more days of him being onsite while we started using the system.

Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Great relationship building between software team members.

Davisware has the complete software package for any type of service company. Great place to work with terrific employees who are knowlegable and friendly.

Excellent at customer support. I can always count on her for solving problems.

Sometimes there ar intermittent issues. When these issues arise it is hard to find the root cause.

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Office Automation, Integrated process between Departments. End Customer process is great.

Just one of the many things we love about the software. S2K has been great for our company.

Unless you have a report customized, it's hard to get the information you need from the limited reporting menus.

I always have a great experience with Davisware. People at Davisware are so pleasant.

Integration was easy, the software is very user friendly. The global warranty system that is attached to it is great for our industry.

The inability to customize to our needs on the fly.

Streamlined dispatch to invoicing process. It is a very user friendly system.

Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent.

The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.

I would definitely recommend they have tech support available for all time zones if they sell the product.

We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.

All throughout the process the Zuper team has been really patient and accomodating, ensuring that their platform is configured and set-up in ways that work best for our business and our team.

Does not yet support fleet management features but they are in the roadmap.

Very attractive feature set, easy to roll out, attractive pricing, helpful customer support.

The platform itself streamlines the service process from A to Z and ensures that our team is always set up for success. Another thing that we really love about Zuper is that it's constantly improving.

I like that it integrates with Zoho CRM. The phone app is also nice and easy to use.

The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.

All the app which have integrated well and zuper is an amazing tool to use for small business.

The app interface confused my field staff somewhat.

Overall this is a great dispatch software for the cost that integrates well with the Zoho CRM.

Interfaces easily with Zoho. Customer service is excellent.

Beginning with the attendance management to the more complex processes including work order management are made very easy on Zuper.

US Dollar

Davisware is an all-in-one, comprehensive platform built for the trades by the trades. We have everything you need to streamline your commercial service business and operate at maximum efficiency.  

Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers.  

We’re leading our field, so you can lead yours! 

 


Primary features include customer management (CRM), customer service web portal, service management, scheduling and dispatching, preventative maintenance, mobile field service, job costing, invoicing and billing, built-in accounting, financial statements, inventory and purchasing, sales order and distribution, reporting, and more.  


The RemoteField Service (RFS) mobile-friendly app seamlessly connects techs in the field to the office. With RFS, dispatchers and service managers gain real-time visibility into what’s happening out in the field, and field workers have everything they need to get any job done efficiently right in the palm of their hand. RemoteField Service is available for both Android and iOS devices.  





Integrated partners include Quickbooks, Avalara, XOi, Spreadsheet Server, Survey Square, and others.


 


Davisware offers monthly on-demand, live web, and classroom training options for customers through their Davisware University program. Unlimited, free support is available Monday – Friday 8:00 am – 6:00 pm CST.  



LongDescription

Dispatch Management

Contract/License Management

Electronic Signature

Customer Database

Job Management

Geographic Maps

Scheduling

Self Service Portal

Technician Management

File Storage

Mobile Access

Routing

Client Portal

Service History

Activity Dashboard

Alerts/Notifications

Work Order Management

Billing & Invoicing

Accounting Integration

Inventory Control

Contact Database

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Quotes/Estimates

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Inventory Management

Activity Tracking

Calendar Management

Customizable Fields

Real Time Data

Workflow Management

Reporting & Statistics

Drag & Drop

Electronic Payments

Customizable Reports

Task Scheduling

Invoice Management

Customer Portal

QuickBooks Integration

Inventory Tracking

Historical Reporting

For HVAC Companies

Estimating

Customizable Templates

Job Scheduling

Real Time Reporting

Job Tracking

Customer History

Status Tracking

Reminders

Automated Scheduling

Mobile App

Web browser (OS agnostic)

Windows 10

Request a free demo and pricing quote via our website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

Davisware

In Person

Live Online

Webinars

Documentation

Videos

Zuper empowers field service businesses to streamline operations and provide exceptional customer experiences. Zuper’s platform is available on the web for PCs, and Zuper’s mobile app fosters effortless scheduling, real-time communication, and functionality on the go. 

Zuper’s “offline mode” allows your team to access all the information they need no matter where they are, even if they are at a location with no network coverage; yes, you read that right. We also believe in giving our customers autonomy with our Customer Portal, enjoy a personalized experience with transparent communication. 
Zuper fuels growth for businesses across several industries, allowing them to boost efficiency, reduce costs, and scale with confidence.


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