# ZenMaid Reviews, Pros and Cons - 2026 Software Advice

> Reviews of ZenMaid. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZenMaid is a good fit for you!

Source: https://www.softwareadvice.com/field-service/zenmaid-profile/reviews

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ZenMaid Reviews

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[Overview](https://www.softwareadvice.com/field-service/zenmaid-profile/)

Reviews

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# ZenMaid Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(162)

4

(32)

3

(5)

2

(2)

1

(4)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.7

Functionality

4.5

* * *

### Pros

"Zenmaid made most of our tasks easier we were struggling to manage client scheduling, staff coordination until we found ZenMaid"

"Love the automated email & text reminders, as well as the new invoice format."

"Scheduling is smooth, our staff can access their calendars easily, and customer support is fast and friendly."

### Cons

"When you cancel a client or change a client you have to refresh the page before it makes the updates. Or when I have 2 members on my screen as I need to move something one team member can have the other team members work on as its got confused so I have to refresh it quite a lot which makes everything a longer process. Plus its harder to train someone in doing these things as you always have to be ahead of zen maid."

"Some features, like invoicing and tracking hours for employees, aren’t fully compatible with our local accounting rules, so I can’t really use that part of the system."

"I want to edit the reoccurring one time and it reset all of it and as far as I know that’s not possible I have to actually delete my customer and then re-add them to the contacts and set up reoccurring again"

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